Before You Use Your Dell Machine • Definitions of Notes • Important Note Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 16
• Connect this product to the LAN connection which is not subjected to over voltages. • IT Power system (For Norway Only) This product is also designed for IT power system with phase to phase voltage 230V. Before You Use Your Dell Machine...
Introduction to Your Dell Machine • Front View and Back View • Control Panel Overview • Status Messages • Dell Printer Hub (Windows Only) ® Front View and Back View 1. Control panel 2. Manual feed paper guide 3. Manual feed slot 4.
When the Wi-Fi light is on, your Dell machine is connected to a wireless access point. When the Wi-Fi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
This software allows you to print documents with cloud services. It also notifies you of the firmware/software updates, printer status and toner level. For more information, open the program and click on the top right of the main window to see the FAQs. Introduction to Your Dell Machine...
• Load and Print Paper in the Manual Feed Slot • Set the Check Size Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper size.
Page 26
NOTE: For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray . (Legal and Folio size paper are not available in some regions .) 3.
Page 27
6. Slowly push the paper tray completely into the machine. 7. Lift the flap to prevent paper from sliding off the output tray. 8. Send your print job to the machine. NOTE: Change your print preferences in the Print dialog box before sending the print job from your computer . Paper Handling...
Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot • Load and Print on Thick Paper and Labels in the Manual Feed Slot •...
Page 29
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using. 4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller.
Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time. 1.
NOTE: Load paper into the manual feed slot with the printing surface facing up . NOTE: Pull the paper out completely if you must reload the paper into the manual feed slot . NOTE: Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam . NOTE: Make sure the paper is straight and in the correct position in the manual feed slot .
Page 32
2. Pull down the two levers, one on the left side and one on the right side, as shown in the illustration. 3. On the front of the machine, open the manual feed slot cover. 4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using. 5.
9. Close the back cover (the face-up output tray) until it locks in the closed position. Set the Check Size Your Dell machine's Check Size setting causes the machine to display a message when you remove the paper tray from the machine, asking if you changed the paper size.
Unprintable Area The figures below show maximum unprintable areas from the edges of the most commonly-used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using. NOTE: Do not attempt to print into these areas; your output will not reflect anything in these areas . Usage Document Size Top (1)
Page 35
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Dell warranty or service agreement. Paper Handling...
Print • Before Printing • Print from Your Computer (Windows ® • Print from Your Computer (Macintosh) • Adjust Print Settings from the Machine's Control Panel Before Printing Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. •...
® 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
Print Preview (Windows ® 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Select the Print Preview check box. 4. Change other printer settings if needed.
® Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Dell Printer E310dw icon, and then select Printer properties. If printer driver options appear, select your printer driver. 3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
® 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Type the number of copies (1-999) you want in the Copies field.
1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Resolution drop down list and click the print resolution you want to use.
You can improve the image quality of a shaded area. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button.
1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Settings drop-down list, select Manual , and then click the Manual Settings... button.
® 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Portrait or Landscape option to set the orientation of your printout.
2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages , 1 in 3x3 Pages , 1 in 4x4 Pages , or 1 in 5x5 Pages option.
Page 49
Option Description 2-sided (available only for certain models) Automatically prints on both sides of the paper. 2-sided (Manual) The machine prints all the even-numbered pages on one side of the paper first. Then, the printer driver instructs you (with a pop-up message) to reinsert the paper.
Page 50
Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 8. Change other printer settings if needed. 9.
• When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print quality. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears.
Page 52
4. Click the 2-sided / Booklet drop-down list, and then select the Booklet or Booklet (Manual) option. Option Description Booklet (available only for certain models) Automatically prints as a booklet. Booklet (Manual) Manually prints as a booklet. 5. Click the 2-sided Settings button. 6.
Select a paper source setting that matches your print conditions or purpose. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the First Page and Other Pages drop-down lists to select your paper tray from each list.
Option Description Auto Select The machine will automatically select the tray to use if the paper type and paper size configured on the machine match the printer driver settings. The paper size and paper type for each tray must be configured correctly on the machine. Tray1 The machine will exclusively use tray #1 when printing.
NOTE: We do not recommend using this mode for printing photo or grayscale images . 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears.
This setting rotates the printed image 180 degrees. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
Print the Date, Time and PC Login User Name on the Document (Header-Footer Print) (Windows ® 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
NOTE: This setting decreases the temperature of the machine's fusing process, which reduces paper curl . 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears.
NOTE: This setting increases the temperature of the machine's fusing process, which improves toner's ability to stick to paper . 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
NOTE: The Print Text in Black option may not work with certain data . 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears.
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Dell Printer E310dw, and then click the printing properties or preferences button. The printer driver window appears.
® Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Dell Printer E310dw icon, and then select Printer properties. If printer driver options appear, select your printer driver. 3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
NOTE: We do not recommend using this mode for printing photo or grayscale images . 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
Print Multiple Copies of the Same Document (Macintosh) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
Paper Size choices include a large selection of standard paper sizes. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
Landscape 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button . 3. Select the Orientation option that matches the way you want the document to print.
This setting rotates the printed image 180 degrees. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
This option lets you enlarge or reduce the pages in your document to fit your printed paper size. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button . 3. Click the application pop-up menu, and then select Print Settings.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
NOTE: This setting decreases the temperature of the machine's fusing process, which reduces paper curl . 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
You can increase or decrease the print density. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Dell Printer E310dw. NOTE: For more page setup options, click the Show Details button .
To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Dell Status Monitor in the menu bar, and then select Preferences.
3. Press p or q to display the Off , On(Long Bind) , or On(Short Bind) option, and then press OK. Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job.
Network • Get Started We recommend setting up and connecting to your network using the Dell installation CD-ROM. This guide provides more information on network connection types, introduces various methods to manage your network and explains some useful network features of your Dell machine.
Operating Systems Windows Vista Windows Server OS X v10.8.x ® ® Windows 2003/2008/2012/2012 R2 OS X v10.9.x ® Windows OS X v10.10.x ® Printing Web Based Management Status Monitor Vertical Pairing (Windows 7 and ® Windows 8 only) ® Select Your Network Connection Type You must identify your network connection type: wired network connection or wireless network connection.
NOTE: Each computer must use the TCP/IP protocol . NOTE: The Dell machine needs an appropriate IP address configuration . NOTE: If you are using a router, the Gateway address must be configured on the computers and the Dell machine . Network Shared Printing In a Network Shared environment, each computer sends data via a centrally controlled computer.
This type of network has a wireless LAN central access point/router at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Dell wireless machine (your machine) is part of this network, it receives all print jobs via an access point.
This type of network has a wireless LAN central access point/router at the heart of the network. The access point can also act as a bridge or a gateway to a wired network. When the Dell wireless machine (your machine) is part of this network, it receives all print jobs via an access point.
We cannot guarantee secure wireless network connections with Windows Server products in Ad-Hoc mode. ® Learn to Use Network Management Utilities Configure and change your Dell machine's network settings using a management utility. • Web Based Management Learn about Network Management Utilities • What is Web Based Management?
Access Network Management Software and Utilities Before using your Dell machine in a network environment, you must install the Dell software and configure the appropriate TCP/IP network settings on the machine itself. If you do not want to or are unable to use the Dell installer, see Related Information .
You can change your machine's network settings (IP address, subnet mask, gateway and others) using the control panel, or Web Based Management. • Locate Network Settings When Using the Dell Control Panel • Locate Network Settings When Using Web Based Management Locate Network Settings When Using the Dell Control Panel 1.
Ethernet for faster data transfer, or USB for the fastest throughput speed. • Although the Dell machine can be used in both a wired and wireless network, only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
NOTE: Routers or access points that support WPS are marked with this symbol: NOTE: Routers or access points that support AOSS are marked with this symbol: ™ How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS ™...
Protected Setup (WPS) ™ If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings. The PIN Method is one of the connection methods developed by the Wi-Fi Alliance .
NOTE: If you use Windows 7 or Windows 8 as a Registrar, you can install the printer driver after the wireless ® ® configuration by following the on-screen instructions . To install the full driver and software package, use the Dell Network...
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID If you are using a new SSID, all other devices will connect using the SSID you assign to your Dell machine in the following steps. You must connect to this SSID from your computer when it is configured for Ad-Hoc mode.
Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using an Existing SSID If you are trying to pair your Dell machine to a computer that is already in Ad-Hoc mode and has a configured SSID, use these instructions.
NOTE: Your Dell machine supports the use of the first WEP key only . 2. Press p or q to select the Network option, and then press OK. 3. Press p or q to select the WLAN option, and then press OK.
Page 94
WEP key only . NOTE: If you need assistance during setup and want to contact Dell Customer Service , make sure you have your SSID (Network Name) and Network Key ready . We cannot assist you in locating this information .
WPA2-PSK 12345678 NOTE: If your router uses WEP encryption, enter the key used as the first WEP key . Your Dell machine supports the use of the first WEP key only . 2. Press p or q to select the Network option, and then press OK.
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ® configure a secured wireless network between your Dell machine and a mobile device, such as an Android device, ™ Windows Phone device, iPhone, iPod touch, or iPad, without using an access point.
2. Your Dell machine NOTE: Although the Dell machine can be used in both a wired and wireless network, only one connection method can be used at a time . However, a wireless network connection and Wi-Fi Direct connection, or a wired network connec- tion (supported models only) and Wi-Fi Direct connection can be used at the same time .
For iOS Devices This printer is compatible with AirPrint. This printer is also compatible with Dell Document Hub App, available for free download from App Store. Scan the QR Code for quick access to the relevant application store. Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 99
• When your Dell machine is the Group Owner (G/O), connect your mobile device to the machine directly. • When your Dell machine is not the G/O, it will display available device names with which to configure a Wi- Fi Direct network. Press p or q to select the mobile device you want to connect to and press OK. Search for available devices again by pressing Rescan.
Page 100
machine's LCD. Press OK on your machine. This will start the Wi-Fi Direct setup. To cancel, press Back. 8. If your mobile device connects successfully, the machine's LCD displays Connected. You have completed the Wi-Fi Direct network setup. Configure Your Wi-Fi Direct Network Using the PIN Method If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: 1.
5. Press p or q to select the PIN Code option, and then press OK. 6. When Wi-Fi Direct On? appears, press p to accept. To cancel, press q . 7. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when Activate Wi-Fi Direct on other device and press OK.
® • Available Services When you want your computer to print to the Dell print server, you must use a resource, also known as a 'service.' The Dell print server provides these predefined services: • Other Ways to Configure the IP Address •...
® Use Web Services to monitor printers on the network. • Verify that the host computer and the Dell machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. • You must configure the IP address on your Dell machine before you configure this setting.
NOTE: The Web Services Name for the Dell machine is your model name and the MAC Address (Ethernet Address) of your machine (for example, Dell E310dw [XXXXXXXXXXXX] (MAC Address / Ethernet Address)) . NOTE: (Windows ® Move your mouse over the machine name to display the machine's information .
• Verify that the host computer and the Dell machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
6. When your machine appears in the Devices and Printers dialog box, the wireless configuration and the printer driver installation are successfully completed. Available Services When you want your computer to print to the Dell print server, you must use a resource, also known as a 'service.' The Dell print server provides these predefined services: Service (Example)
Boot Method to RARP. To change the Boot Method, use the machine's control panel, or Web Based Management. The Dell print server's IP address can be configured using the RARP facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following:...
If there is a router, you may use BOOTP or other methods to enter the IP address . If your administrator has configured the system to deliver IP addresses using BOOTP, DHCP, or RARP, your Dell print server can receive an IP address from...
IP address allocation systems, so you will not need to use the ARP command . The ARP command works only once . For security reasons, when you have successfully configured the IP address of a Dell print server using the ARP command, you cannot use the ARP command again to change the address .
Page 110
Confirm the wireless security information (Authentication method/Encryption method/Network Key) listed in TS-06 TS-04. If your router uses WEP encryption, enter the key used as the first WEP key. Your Dell machine supports the use of the first WEP key only.
Network Menu on the Dell Control Panel The control panel's Network menu selections allow you to configure the Dell machine for your network. Note that your Dell machine includes the Web Based Management, which you can use to configure many aspects of the network.
WPS/AOSS™ (Wireless Network Only) If your wireless LAN access point/router supports either WPS (PBC) or AOSS™ (automatic wireless mode), you can configure your Dell machine without a computer. NOTE: WPS refers to Wi-Fi Protected Setup™ . NOTE: PBC refers to Push Button Configuration .
WPS w/PIN Code (Wireless Network Only) If your wireless LAN access point/router supports WPS (PIN method), you can configure your Dell machine without a computer. NOTE: WPS refers to Wi-Fi Protected Setup™ . WLAN Status (Wireless Network Only) Status This field displays the current wireless network status.
• Lock the Machine Settings Before turning on the machine's access lock feature, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service.
4. Press OK when the LCD shows Off. Before Using Network Security Features Your Dell machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
• SNMP v1/v2c read-write access In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Dell applications under this mode. However, it is not secure since it will not authenticate the user and the data will not be encrypted.
9. Follow the instructions in the dialog box to test the current settings. Send an Email with User Authentication Your Dell machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server.
Page 121
You must configure your machine's SMTP authentication method to match the method used by email server. For details about your email server settings, contact your network administrator or Internet Service Provider (ISP). NOTE: To enable SMTP server authentication, in the Web Based Management SMTP screen, under Server Authenti- cation Method , you must select SMTP-AUTH.
Troubleshooting Use this section to resolve typical problems you may encounter when using your Dell machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
® / Start > Control Panel > Hardware and Sound > Printers. Right-click Dell Click Printer E310dw. Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online. • Windows Server 2003 ®...
Network Problems • Error Messages Your Dell machine will display an error message if an error occurs. The most common error messages are shown in the chart. • Where Can I Find My Dell Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration.
Error Messages Your Dell machine will display an error message if an error occurs. The most common error messages are shown in the chart. Error Messages Cause Action Cannot Connect A Two mobile devices are already After the current connection between your Dell...
Page 129
Confirm that the Dell machine's MAC Address is allowed in the Wireless address is not allowed. filter. You can find the MAC Address in your Dell machine's control panel. Your wireless LAN access • Enter the correct SSID name or Network Key manually.
Direct configuration, do the how many devices are allowed in the current Wi-Fi Direct following: network, and then check how many devices are connected. My Dell Machine is Not Found on the Network During Printer Driver Installation. Cause Action Interface...
Verify that both the IP addresses and Subnet Masks of your computer address. and the Dell machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator.
Page 132
Print the WLAN Report to check the error code on the printed Wireless connected to the wireless report. network. If you have checked and tried all of the above, but your Dell machine still cannot print, uninstall the printer driver and reinstall it. Troubleshooting...
If you have checked and tried all of the above, but your Dell machine is not found on the Network, uninstall the printer driver and reinstall it. My Security Settings are not Working Properly.
Check that your Dell Wired/Wireless machine, access point/router, • The power cord is connected correctly and the Dell machine is or network hub is turned on. turned on. • The access point/router or hub is turned on and its link button is blinking.
® installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Dell product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Dell software.
Page 136
• Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Dell Customer Service or your local Dell dealer. Replace Drum It is time to replace the drum unit.
Toner Ended(Continue It is time to replace the toner cartridge. Replace the toner cartridge with a new one. mode) Toner Low If the LCD displays this message you can still Order a new toner cartridge now so you have it when the LCD displays Replace Toner.
4. Make sure the paper is below the "MAX" mark. 5. Put the paper tray firmly back in the machine. Paper is Jammed at the Back of the Machine If the machine's control panel or the Status Monitor (for Macintosh only) indicates that there is a jam in the back (Rear) of the machine, do the following: 1.
Page 139
2. Open the back cover. 3. Pull the black tabs at the left and right sides toward you to release the fusing unit cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 4.
Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a heat roller. Otherwise, it may cause injuries or burns, and even worse, may generate smoke if you keep operating the product with a paper jammed. Switch off the product promptly and contact your local Dell representative for more information.
Page 141
3. Remove the toner cartridge and drum unit assembly. WARNING HOT SURFACE Internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 4. Pull out the jammed paper slowly. Troubleshooting...
5. Install the toner cartridge and drum unit assembly into the machine. 6. Close the front cover of the machine. Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor (for Macintosh only) displays there is a jam in the 2-sided paper tray, do the following steps.
Page 143
4. Pull the jammed paper out of the machine or out of the 2-sided tray. 5. Remove paper that may have jammed under the machine due to static electricity. 6. If paper is not caught inside the 2-sided tray, open the back cover. Troubleshooting...
IMPORTANT Using non-Dell supplies may affect the print quality, hardware performance, and machine reliability. 1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that meets our specifications.
Page 145
Ghost • Clean the drum unit. • Replace the drum unit with a new drum unit. • Replace the toner cartridge with a new toner cartridge. • The fusing unit may be contaminated. Contact Dell Customer Service. Troubleshooting...
Page 146
• The drum unit may be damaged. Replace the drum unit with a new drum unit. • The fusing unit may be contaminated. Contact Dell Customer Service. Toner specks • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
Page 147
• Clean the corona wire inside the drum unit. • Clean the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. Lines across the page • Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
Page 148
• The drum unit may be damaged. Replace the drum unit with a new drum unit. • The fusing unit may be contaminated. Contact Dell Customer Service. Black lines down the page Printed pages have toner stains down the page •...
Page 149
• Check the paper type and quality. High temperatures and high humidity will cause paper to curl. • If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack, and then rotate the paper 180°in the paper tray.
• Make sure the two levers inside the back cover are pulled down to the envelope position when you print envelopes. After you have finished printing, reset the levers back to their original positions. Pull up the levers until they stop. Envelope creases •...
• Settings Reset Network Reset Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. 1.
15 minutes until irritation is gone. Consult a physician if necessary. IMPORTANT • Dell machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Dell Original toner cartridges. Dell cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used.
Page 156
Dell Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the control panel shows Toner Low indication. The toner cartridge that comes with your Dell machine is a Starter toner cartridge. The approximate toner life may differ from the Standard toner cartridge.
Page 158
3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new toner cartridge. 6. Remove the protective cover. Routine Maintenance...
Page 159
7. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit . 8. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times.
Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner and other materials in the paper path. In designing this product, Dell decided to use the number of rotations of the drum as a reasonable determinant of the drum life.
Page 161
3. Remove the toner cartridge and drum unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the drum unit. 5. Unpack the new drum unit. 6. Put the toner cartridge firmly into the new drum unit until you hear it lock into place. Routine Maintenance...
Page 162
NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit . 7. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times.
9. Close the front cover of the machine. Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
<Drum unit> Clean the Corona Wire If you have print quality problems or the control panel displays Drum ! status, clean the corona wire. 1. Open the front cover. 2. Remove the toner cartridge and drum unit assembly from the machine. Routine Maintenance...
Page 165
3. Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times. NOTE: Be sure to return the tab to the Home position ( p ) . The arrow on the tab must be aligned with the arrow on the drum unit .
Clean the Drum Unit If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow these steps to solve the problem: 1.
Page 167
6. Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area. NOTE: To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge . 7. Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off. NOTE: DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids .
NOTE: Make sure you put the toner cartridge in correctly or it may separate from the drum unit . 9. Install the toner cartridge and drum unit assembly back into the machine. 10. Close the front cover of the machine. 11.
Page 169
3. If paper is loaded or something is stuck inside in the paper tray, remove it. 4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper tray to remove dust. 5.
3. Press p or q to select the Toner Life or Drum Life option, and then press OK. Pack and Ship Your Dell Machine NOTE: If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit .
Page 171
6. Put the protective material (1) in the machine to the left as shown in the illustration. 7. Install only the drum unit back into the machine. 8. Close the front cover. 9. Put the machine into the bag it originally came in. 10.
Page 172
NOTE: Put the AC power cord and printed materials in the original carton as shown in the illustration . 11. Close the carton and tape it shut. Routine Maintenance...
Machine Settings • General Settings • Menu Table General Settings • Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print job.
Sleep Mode. Press OK. About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time, based on your model and settings, the machine will automatically enter Deep Sleep Mode. You can set the length of time before the machine enters Deep Sleep Mode between 10 to 60 minutes.
Set Toner Save Mode Save toner using Toner Save Mode. When you set Toner Save to On , the print appears lighter. The default setting is Off. 1. Press p or q to select the General Setup option, and then press OK. 2.
Page 178
Machine Info. Level 1 Level 2 Description Print Settings Prints the Printer Settings page. Print NetSetting - Prints the Network Configuration Report. Print WLANReport - Prints the result of wireless LAN connectivity diagnosis. Test Print Prints the test page. Demo Print Prints the demonstration sheet.
Page 179
Interface Select Select the interface to use. If you choose Auto, the machine automatically changes the interface to USB or Ethernet depending on which interface is receiving data. Auto IF Time You must set the time-out period for the auto interface selection. Input Buffer Increases or decreases the input buffer capacity.
Page 180
Network Level 1 Level 2 Level 3 Description Wired LAN TCP/IP Boot Method Chooses the IP method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. IP Boot Tries Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static.
Page 181
Wi-Fi Direct Push Button You can easily configure your Wi-Fi Direct™ network settings using the one-button push method. PIN Code You can easily configure your Wi-Fi Direct™ network settings using WPS with a PIN code. Manual You can manually configure your Wi-Fi Direct™ network settings.
*2 This condition is equivalent to Network standby mode, the power consumption in this condition is that all wired network ports are connected and all wireless network ports are activated. *3 Measured according to IEC 62301 Edition 2.0. *4 Power consumption varies slightly depending on the usage environment. Print Media Specifications Paper Paper Tray...
Interface Specifications Hi-Speed USB 2.0 *1 *2 Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). 10BASE-T / 100BASE-TX Use a straight-through Category 5 (or greater) twisted-pair cable. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™...
Page 188
OS X v10.10.x *1 Third party USB ports are not supported. For the latest driver updates, go to the download page for your model on the Dell website at http://www.dell.com/. All trademarks, brand and product names are the property of their respective companies.
Page 189
How to Enter Text on Your Dell Machine . . . . . . . . . . . . . . . .
How to Enter Text on Your Dell Machine • When setting certain menu selections, such as the Network Key, you will need to enter text characters. • Hold down or repeatedly press p or q to select a character from the list below: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(spa ce)!"#$%&'()*+,-./:;<=>?@[]^_...
Page 192
How to Enter Text on Your Dell Machine...
3. Designed to be energy efficient with power saving modes, your new Dell printer is Energy Star qualified so you consume less power during printing and standby modes. Efficient power management in your Dell printer helps you conserve energy resources and gain cost savings for your power usage.
Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
For specific information on Dell's worldwide recycling programs, see www.dell.com/recycle. Contacting Dell You can access Support for Home at dell.com/support. Select your region, enter the Service Tag of your printer and click Submit to access help tools and information. You can contact Dell electronically using the following addresses: •...
Additional documents for Important Information SAFETY: Laser Printer Internal laser radiation Max. Radiation Power: 25mW Wave Length: 770 - 800 nm Laser Class: Class 3B SAFETY: General Safety • Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room.
Additional information for installation If user can’t install Page Manager properly, below message is shown. “The OCR software must be installed to use this feature. Before installing, ensure that your computer has access to the internet. To install, click the PageManager (OCR) button. “ Printing With Mopria ™...
(how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Dell wireless machine, it will not be able to connect to the wireless network.
Page 206
(how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Dell wireless machine, it will not be able to connect to the wireless network.
Page 207
Hypertext Transfer Protocol (HTTP) is used to transmit the data between a web server and a web browser. The Dell print server is equipped with a built-in web server that allows you to monitor its status or change some of its configuration settings using a web browser.
Page 208
MAC Address on the Dell machine's control panel and in the Network Configuration Report. mDNS Multicase DNS (mDNS) allows the Dell print server to automatically configure itself to work in an OS X Simple Network Configuration system.
Page 209
The Node Name is a machine name on the network. This name is often referred to as a NetBIOS name; it will be the name that is registered by the WINS server on your network. Dell recommends the name "DELLxxxxxx" (where "xxxxxx"...
Page 210
SNMP The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, routers and Dell network-ready machines. The Dell print server supports SNMPv1, SNMPv2c and SNMPv3. SNMPv3 Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data encryption to manage network devices securely.
Page 211
IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 NOTE: 0 denotes that there is no limit to communication at this part of the address . TCP/IP Transmission Control Protocol/Internet Protocol (TCP/IP) is the most popular set of protocols used for communication, such as Internet and email.
Page 212
Pre-shared key (WPA-PSK/WPA2- ® PSK), which enables the Dell wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK (WPA-Personal). Wi-Fi Protected Setup™ (WPS) is a standard that allows setup of secured wireless network. WPS was created by the Wi-Fi Alliance in 2007.
APIPA 108 ARP 108 Auto Continue 76 Basic Printing Methods 39 Before Printing 39 Before You Use Your Dell Machine 15 BOOTP 107 Cancel a Print Job 75 Change 2-Sided Print Settings 75 Change the Default Print Settings 63 Clean the Machine 163...
Page 214
Locate the Machine’s Network Settings 86 Lock the Machine Settings 117 MAC Address 112 Machine Information 150 Machine Settings 175 Menu Table 177 Network 79 Network Menu on the Dell Control Panel 111 Network Problems 127 Network Reset 113 Other Problems 134 INDEX...
Page 215
Paper Handling 25 Print 39 Print a Document 64 Print a List of Printer Settings 76 Printing Problems 126 Print the Internal Font List 76 RARP 107 Replace Supplies 155 Restore Printer Factory Settings 76 Routine Maintenance 155 Security 117 Select a Print Profile 62 Set Print Options 64 Set the Check Size 33...