Troubleshoot Internet Browsing; Troubleshoot A Tcp/Ip Network With The Ping Utility; Test The Lan Path To Your Router - NETGEAR MBR1515 User Manual

5. Make sure that the external antennas are properly installed.

Troubleshoot Internet Browsing

If your router can obtain an IP address but your computer is unable to load any web pages
from the Internet:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address during the router's
configuration, reboot your computer and verify the DNS address. Alternatively, you can
configure your computer manually with DNS addresses, as explained in your operating
system documentation.
• Your computer might not have the router configured as its TCP/IP router.
If your computer obtains its information from the router by DHCP, reboot the computer,
and verify the router address.

Troubleshoot a TCP/IP Network with the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a TCP/IP network by using the ping utility in your computer.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.

To ping the router from a PC running Windows 95 or later:
1. From the Windows toolbar, click the Start button, and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
LTE Broadband 11n Wireless Router MBR1515
Troubleshooting
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