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3
Pack the product in its original container and protective packing material.
Important:
If the original container and packing material are no longer available, pack
the product in a sturdy, corrugated box and cushion it with packing material
that is appropriate for the method of shipping.
You are responsible for delivering the returned goods to us safely and
undamaged. Improperly packaged shipments, which may have caused
additional damage, may be refused and returned to you at your expense.
Do not return any power cords or accessories.
4
Write the following information on the outside of the container:
Your name
Your complete address
Your Telephone number
RMA number
Problem description (for product failures)
Important: Absence of the RMA number may delay processing your product for
repair. Include the RMA number in all correspondence.
5
Ship the product to the address you receive from the customer service
representative.
Important: We do not accept freight collect. Be sure to prepay all shipments.
4036168 Rev A
Return Products for Repair
249
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