Switching To The Incoming Call; Viewing Calls; Transferring Calls - Cisco 3911 User Manual

Switching to the Incoming Call

You can switch from the connected call to the incoming call on your phone.
If you want to...
Switch from a connected call
to answer a ringing call

Viewing Calls

Your phone screen displays information about your current call. When a second call comes in, the
phone screen displays the incoming number.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Tip
You cannot transfer a call on hold. Press
it.
Cisco Unified SIP Phone 3911 Phone Guide for Cisco Unified Communications Manager
Then...
Press ,
,
Then...
1. From an active call, press
2. Enter the target number.
3. When the call rings, press
or press
Note If the transfer is cancelled,
1. From an active call, press
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press again to complete the transfer, or press
cancel.
Note If the transfer is cancelled,
again to remove the call from hold before transferring
or .
1
.
again to complete the transfer,
to cancel.
press
.
press
Call Handling
to resume the call.
to
to resume the call.
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