NEC Xen IPK Features & Specifications Manual page 198

July 2003
188 – C14
The Call Pickup Direct Feature cannot be used to answer the following
calls:
CAR extension number
Call Alert
A station that is in DND mode
Calls to Private Lines if no Private Line is assigned at the station
doing the call pickup
Trunk Queuing Recall
Automatic Callback Ringing
If different calls are received at a station, the following Call Pickup
priorities are used by the system:
1. Internal Calls
2. DIT/ANA Calls
DID Calls
E&M Calls
3. VRS/Automated Attendant Transfer Calls
4. Ring Transfer Calls
5. CO/PBX Calls
6. Calls on SIE/CAR keys
7. Recalls (DIT/ANA, DID, E&M calls are the same priority)
If more than one of the same type of calls are received at a station, the
following Call Pickup priorities are used by the system:
Ordinary Incoming CO/PBX Calls
After the first call is picked up, the lowest numbered CO/PBX
Trunks are picked up (i.e., if a call is received on Trunks 01 and 02,
then Trunk 01 is picked up first).
Calls on SIE/CAR keys
First In/First Out
DIT, DID, VRS/Automated Attendant Transfer Calls
First In/First Out
Ring Transferred CO/PBX Calls
After the first call is picked up, the lowest numbered CO/PBX
Trunks are picked up (i.e., if a call is received on Trunks 01 and 02,
then Trunk 01 is picked up first).
Recalls
After the first internal call is picked up, the lowest numbered CO/
PBX Trunks are picked up (i.e., if a call is received on Trunks 01
and 02, then Trunk 01 is picked up first).
CAR/SIE incoming calls are answered by dialling the station number
where the CAR/SIE call is ringing.
The Call Pickup Direct Access Code can be programmed on a Feature
Access key or One-Touch key.
NEC Business Solutions Ltd
Call Pickup Direct