Serviceability For Sip Endpoints - Cisco 6900 Series Release Notes

Features available with latest Cisco Unified Communications Manager device pack
• Cisco Unified IP Phone 6945
• Cisco Unified IP Phone 6961
Where to find more information
• Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified
Communications Manager 10.0 (SCCP and SIP)
• Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications
Manager 10.0 (SCCP and SIP)

Serviceability for SIP Endpoints

The Serviceability for SIP Endpoints feature provides a quick and easy way for administrators to capture
debug information from the Cisco Unified IP Phones. With this feature, administrators can:
• Remotely run debug commands on a phone or group of phones without logging into each device
separately.
• Collect the phone log without logging into each phone separately.
• Troubleshoot phones by using multiple debug categories with the debugsh (debug telephony) command
With this feature, administrators set the following parameters in the Device > Device settings > Common
Phone Profile, System > Enterprise Phone Configuration, or Device > Phone window:
• Log Profile - values: Preset (default), Default, Telephony
• Remote Log - values: Disable (default), Enable
• IPv6 Log Server or Log Server - IP address (IPv4 or IPv6address)
The Log Server address can include a port number.
• The format for IPv4 Log Server is: address:<port>@@base=<0-7>;pfs=<0-1>
• The format for IPv6 Log Server is: [address]:<port>@@base=<0-7>;pfs=<0-1>
This feature is available for the following Cisco Unified IP Phones (SIP):
• Cisco Unified IP Phone 6921
• Cisco Unified IP Phone 6941
• Cisco Unified IP Phone 6945
• Cisco Unified IP Phone 6961
Where to find more information
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications
Manager 10.0 (SIP and SCCP)
Cisco Unified IP Phone 6900 Series Release Notes for Firmware Release 9.4(1)
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Cisco Unified IP Phone 6900 Series Release Notes for Firmware Release 9.4(1)