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Summary of Contents for Cisco 4300E
- Page 1 Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-25230-02...
- Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.
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Page 3: Table Of Contents
2-14 Configuring and Managing the IP Camera C H A P T E R Accessing Navigating the Configuration Windows Feature Setup Windows Streaming Settings Window Camera Settings Window Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... - Page 4 Log Setup Settings Window 3-36 Local Log Window 3-38 Viewing Live Video C H A P T E R Troubleshooting C H A P T E R N D E X Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 5 Obtaining Documentation, Obtaining Support, and Security Guidelines For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed...
- Page 6 Preface Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 7: Ip Camera Features
• IP Camera Features The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and 60 fps at 720p (1280 x 720) resolution. -
Page 8: Chapter 1 Overview
• Medianet—The IP camera supports the Auto Smartports feature of the Media Services Interface (MSI). MSI enables a camera to participate as an endpoint in the Cisco medianet architecture when connected to a medianet enabled switch. Local Storage—Supports up to 8 GB of USB flash storage of video data when the camera loses •... -
Page 9: Ip Camera Physical Details
“Adjusting Back Focus on the IP Camera” section on page 2-10. Microphone Captures audio. There also is a connection for an optional external microphone on the rear of the IP camera. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 10: Ip Camera Physical Details
Indicates information about the network connections as follows: Lit amber—LAN connection is detected • Off—LAN connection is not detected • Blinking—Data is being transmitted or received via the LAN • connection Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... - Page 11 IP camera. Figure 1-3 Side of IP Camera DC auto iris lens connector Connection for cable from DC auto iris lens Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 12: Dc Auto Iris Lens Connector Pinouts
• Terminal block for power connection • C mount lens adaptor ring 0.9 mm Allen wrench for unlocking and locking the focus ring • Quick Start Guide • Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 13: Installing The Ip Camera
• when you perform the following installation procedure, you can install any of these devices later. The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw • inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you must complete the procedure in the “Adjusting Back Focus on the IP Camera”... -
Page 14: Chapter 2 Getting Started
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source Warning or an IEC60950 compliant limited power source. Statement 353 Inline power circuits provide current through the communication cable. Use the Cisco provided cable or Caution a minimum 24AWG communication cable. - Page 15 H.264 and mjpeg are both enabled • We recommend that you disable analog video after Note installation. To disable analog video, see the “Streaming Settings Window” procedure on page 3-3. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 16 Make sure that the tabs on the terminal block face the bottom of the IP camera. Finally, plug the power adapter into an electrical outlet. The IP camera powers up. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 17: Performing The Initial Setup Of The Ip Camera
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was unable to obtain this IP address, enter 192.168.0.100. The Account window appears. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 18: Accessing The Ip Camera
If the IP camera cannot obtain an IP address through DHCP within 90 seconds of powering up or resetting, it uses the default IP address of 192.168.0.100. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... - Page 19 To log in as a user, enter the user name and password that are configured for the user. The Home window for the IP Camera appears. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 20: Understanding The Ip Camera User Interface
Displays a pop-up window with model, version, and copyright Administrator information for the IP camera. User Help Displays reference information for the window that is currently Administrator displayed. User Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 21: Ip Camera Windows
IO Port Status Input Port 1 Current state of input port 1 on the IP camera. Input Port 2 Current state of input port 2 on the IP camera. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 22: Adjusting Back Focus On The Ip Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is useful if the focus control on a lens does not allow you to obtain a sharp enough image. The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw Note inaccessible. -
Page 23: Powering The Ip Camera On Or Off
IP camera; before they can be decrypted, they must either be downloaded to your PC, or the USB flash drive must be moved from the IP camera to your PC. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 2-11... -
Page 24: Downloading And Installing The Usb Download Decryption Utility
Obtain and insert a USB flash drive into the USB port on the back of the IP camera. USB flash drives up to 8 GB in size are supported. You can purchase an 8 GB USB flash drive for the IP camera from Cisco using part number Note CIVS-IPC-USB-8GB. -
Page 25: Downloading Encrypted Video Files From The Usb Flash Drive
Enter the IP address and root password for the IP camera and click Connect. Step 2 When the utility successfully connects to the IP camera, USB flash drive capacity information and a list of the encrypted video files are displayed. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 2-13 OL-25230-02... -
Page 26: Decrypting Encrypted Video Files
In the password text box, enter the root password for the IP camera that created the encrypted files. Step 5 The selected files are decrypted, and for each file, the Status text box indicates whether the decryption process failed or succeeded. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 2-14 OL-25230-02... - Page 27 C H A P T E R Configuring and Managing the IP Camera The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and manage the IP camera. This chapter explains how to access the configuration windows, describes each window, and provides detailed information about the options that are available in each window.
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Page 28: Chapter 3 Configuring And Managing The Ip Camera
Feature Setup windows in detail: Streaming Settings Window, page 3-3 • Camera Settings Window, page 3-6 • Video Overlay Settings Window, page 3-8 • IO Ports Settings Window, page 3-9 • Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 29: Feature Setup Windows
(H.264) and secondary (MJPEG) streams. If a secondary frame rate that is not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the closest available frame rate. -
Page 30: Streaming Settings Window
Configure a lower number if you are streaming video to a cell phone that requires smaller data packets. Valid values are 400 through 1400. The default value is 1400. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... - Page 31 For example, if the IP camera is focused on an area with little movement, such as an emergency exit, you can configure it with a low fixed quality. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 32: Camera Settings Window
If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 33: Camera Settings Window
Day—IP camera always remains in day mode. Night—IP camera always remains in night mode. • Auto—IP camera automatically switches between day and night mode • based on the lighting condition threshold that you specify. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 34: Video Overlay Settings Window
IP camera. This option can be useful for identifying this IP camera in an installation with several IP cameras. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 35: Io Ports Settings Window
The port changes to this state when you click Save Settings. The default setting is High. Event Action Display only. Indicates the current state (high or low) that the output port changes to when an event occurs. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... -
Page 36: Pan Tilt Settings Window
Display only. Indicates the parity configuration for the serial port on the IP camera. Stop Bits Display only. Indicates the stop bits configuration for the serial port on the IP camera. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-10 OL-25230-02... -
Page 37: Event Notification Window
The Event Notification window also allows you to designate schedules. If an event takes place within a designated schedule, the IP camera takes the actions that you configure. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-11... -
Page 38: Event Notification Window
FTP—Uploads a snapshot or video clip of the event to an FTP server. • Interval Choose the time interval (in minutes) from the drop-down list to wait after an event occurs before detecting the next event. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-12 OL-25230-02... - Page 39 Secondary HTTP Server Identify an optional secondary server to which HTTP messages are sent by choosing IP Address or Hostname from the drop-down list and entering the IP address or host name in the corresponding field. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-13 OL-25230-02...
- Page 40 IP address or host name in the corresponding field. Secondary SMTP Port Enter the port number for the secondary SMTP server. The default SMTP port number is 25. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-14 OL-25230-02...
- Page 41 Enter the port number that receives messages on the primary FTP server. The default FTP port number is 21. User Name Enter the primary FTP server login user name. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-15 OL-25230-02...
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Page 42: Patrol Sequence Window
If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-16... -
Page 43: Patrol Sequence Window
—Move the selected preset position up one position. —Move the selected preset position down one position. —Move the selected preset position to the bottom of the list. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-17 OL-25230-02... -
Page 44: Analytics Windows
The Analytics windows provide access to options for configuring the Cisco video analytics feature. The Analytics window is available only for the CIVS-IPC-4500E model, which has the digital signal Note processor (DSP) capabilities that are used for the Cisco video analytics feature. The CIVS-IPC-4300E model does not have the DSP capabilities. Note Even though the Cisco video analytics feature is supported by Cisco Video Surveillance Manager (VSM) 6.3.1 or later, the CIVS-IPC-4500E model is supported only by VSM 6.3.2 or later. -
Page 45: Ip Addressing Window
The name can contain up to 64 characters, which can include letters, numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~. Cisco recommends that you give each IP camera a unique name so that you can identify it easily. -
Page 46: Time Settings Window
If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-20... - Page 47 (in 24 hour format) that daylight saving time ends. At this day and End Time time, the time of the IP camera adjusts to the non-daylight saving time. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-21 OL-25230-02...
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Page 48: Discovery Settings Window
Valid values are 123 and 1024 through 65535. The default port is 123. Discovery Settings Window The Discovery Settings window provides options for configuring the IP camera to work with Cisco Discovery Protocol or Bonjour. These applications facilitate monitoring and management of your network. -
Page 49: Snmp Settings Window
Click this radio button if you want to use the default local engine ID for Engine ID SNMP. The default local engine ID is 8000000903<MAC>, where <MAC> is the MAC address of the IP camera. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-23 OL-25230-02... -
Page 50: Snmp Settings Window
This password can contain from 8 to 63 characters, which can be letters, numbers, and special characters, but no spaces. Special characters are: ! $ ( ) - . @ ^ _ ` { } ~ Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-24 OL-25230-02... -
Page 51: 802.1X Settings Window
Optional. Unsigned public identifier to be used instead of a user name for logging in to the RADIUS server. Validate Server Check this check box if you want the identity of the RADIUS server to be Certificate validated. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-25 OL-25230-02... -
Page 52: Ip Filter Settings Window
To display the IP Filtering window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Filtering. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-26 OL-25230-02... -
Page 53: Qos Settings Window
Enter the ID of the video VLAN to which CoS packets are directed. Enable CoS for Audio Check this check box to enable class of service (CoS) control for audio Streaming streams. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-27 OL-25230-02... -
Page 54: Account Initialization Window
To display the Account Initialization window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click Initialization. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-28 OL-25230-02... - Page 55 Secure Shell (SSH) Port Enter the SSH port that is used to access the IP camera. Valid port numbers are 22 and 1024 through 65535. The default port is 22. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-29...
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Page 56: User Settings Window
Special characters are: ! $ ( ) - . @ ^ _ ` { } ~ Confirm Password Re-enter the password for the user. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-30 OL-25230-02... -
Page 57: Maintenance Settings Window
If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-31... - Page 58 You can then load this configuration information to any same-model IP camera in the network. This feature is useful for creating a backup of this configuration and for configuring other IP cameras based on this configuration. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-32 OL-25230-02...
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Page 59: Firmware Settings Window
Device Name Display only. ID of the IP camera, as configured in the Basic Settings window. For more information, see the “Basic Settings Window” section on page 3-18. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-33 OL-25230-02... -
Page 60: Device Processes Window
Foreign Address IP address and port number of the client device that is connected for the process State State of the process Program Name Name of the process Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-34 OL-25230-02... -
Page 61: Password Complexity Window
The following sections describe the Log windows in detail: Log Setup Settings Window, page 3-36 • Local Log Window, page 3-38 • Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-35 OL-25230-02... -
Page 62: Log Setup Settings Window
Primary Syslog Server Enter the primary Syslog server port number that receives the logs. Port Valid values are 514 and 1024 through 65535. The default Syslog port is 514. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-36 OL-25230-02... - Page 63 Notice—Notification about a system condition that is not an error condition. Informational—Information about a system activity. • • Debug—Information about a system activity with detailed technical information. Includes messages of every other severity. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-37 OL-25230-02...
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Page 64: Local Log Window
To reverse this display order, click the Date/Time column heading. Description Message that describes the logged activity. For detailed information about log messages, see Table 3-25 on page 3-39. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-38 OL-25230-02... - Page 65 CODEC_LOST Connection to Codec/Sensor module The IP camera codec/sensor module is was lost. Internal module is either down not responding. or not responding. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-39 OL-25230-02...
- Page 66 Input port one changed to <high/low>. Input port 1 on the IP camera changed state. INPUT_ONE_RESET Input port one reset to <high/low>. Input port 1 on the IP camera reset to its default state. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-40 OL-25230-02...
- Page 67 PTZ_LOST Connection to PTZ device was lost. The pan/tilt device that the IP camera Device is either down or not is connected to is not responding. responding. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-41 OL-25230-02...
- Page 68 Unexpected exception occurred. Could IP camera could not read or write not <read/write> <to/from> repository information to its internal repository. by user <user> <IP address or hostname>. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide 3-42 OL-25230-02...
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Page 69: Chapter 4 Viewing Live Video
C H A P T E R Viewing Live Video After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting Started,” users can connect to the IP camera through Internet Explorer and access the Camera Video/Control window to view live video from the IP camera. - Page 70 1 through 100 and press the Enter key. A higher value increases the sharpness and a lower value decreases the sharpness. The default value is 50. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 71 Flip button Rotates the video image by 180 degrees. Mirror button Reverses the video image. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 72 IP camera), or enter a field value from 0 through 100 and press the Enter key. The default value is 50. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 73 Pelco D protocol and that pan and tilt functions are enabled. For more information, see the “Pan Tilt Settings Window” section on page 3-10. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 74 Down Arrow button. Click the Down Arrow button to hide the motion detection controls. The button changes to the Up Arrow button. Down Arrow toggle button Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 75 50, click Restore. These configuration settings affect the cell that you select. If the cell is part of a group of horizontally or vertically (but not diagonally) adjacent cells, the settings affect all cells in the group. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
- Page 76 50, click Restore. Restore button Deselects all areas in the video field that you have selected for motion detection monitoring. Save Settings button Save the current motion detection configuration. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 77: Chapter 5 Troubleshooting
Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02... - Page 78 Clean the lens on the IP camera. Adjust the back focus as described in the “Adjusting Back Focus on the IP Camera” section on page 2-10. Configure options for video as described in the “Streaming Settings Window” section on page 3-3. Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide OL-25230-02...
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Page 79: I N D E X
Administration windows 3-28 backing up, configuration of IP camera 3-31 Analytics window 3-18 Basic Settings window Basic Settings window 3-18 options 3-19 Camera Settings window overview 3-18 Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-1 OL-25230-02... - Page 80 3-10 3-11 date and time overview 3-11 configuring manually trigger types 3-21 3-12 updating through NTP server Event Notification window 3-21 Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-2 OL-25230-02...
- Page 81 2-5, 2-6 description 2-6, 2-7, 2-9 back focus of 2-10 displaying connecting to after the first time HTTP connecting to for the first time Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-3 OL-25230-02...
- Page 82 IP camera options Log Setup Settings window 3-27 overview 3-26 options 3-36 overview 3-36 LAN port MAC address, of IP camera 3-33 Network Activity Maintenance Settings window Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-4 OL-25230-02...
- Page 83 Selected list 3-17 filter steps 3-17 mode Patrol Sequence window options 3-17 overview 3-16 pinouts, for DC auto iris lens connector port number output device, connecting power Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-5 OL-25230-02...
- Page 84 3-32 Streaming Settings window RS-232 ports, connecting devices to options overview subnet mask, of IP camera 3-20 Syslog server 3-36 saturation secure connection Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-6 OL-25230-02...
- Page 85 2-13 downloading files from 2-13 formatting 2-12 user, password 3-30 user name, requirements for 3-30 User Settings window options 3-30 overview 3-30 video Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-7 OL-25230-02...
- Page 86 Index Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide IN-8 OL-25230-02...