Aastra 9112i IP PHONE User Manual

Aastra 9112i IP PHONE User Manual

Aastra telecom user guide telephone 9112i ip phone
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9112i IP PHONE
RELEASE 1.4
USER GUIDE
41-000111-00 -08

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Summary of Contents for Aastra 9112i IP PHONE

  • Page 1 9112i IP PHONE RELEASE 1.4 USER GUIDE 41-000111-00 -08...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Table of Contents About This Guide ...1 Documentation...1 Introduction ...1 Phone Features ...1 Requirements...1 Installation and Set-up ...2 Getting Started...3 When You First Plug in Your Phone...3 Updating Your Phone...3 Start up Screens ...3 Incomplete Config..3 No Service ...3 Setting Your Options ...4 Aastra Web UI...5 Finding Your Phone’s IP Address .
  • Page 7: About This Guide

    This guide is included in the box with your phone. • Aastra SIP 9112i IP Phone User Guide – explains the most commonly used features and functions. This guide can be downloaded from www.aastra.com...
  • Page 8: Installation And Set-Up

    Aastra 9112i Installation Guide for basic installation and physical set-up of the 9112i. For more advanced administration and configuration information, system administrators should refer to the Aastra SIP 480i/ 480i CT/9112i/9133i IP Phone Administration Guide. 9112i IP Phone User Guide...
  • Page 9: Getting Started

    The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. 9112i IP Phone User Guide...
  • Page 10: Setting Your Options

    Headset Settings Call Forward Network Settings SIP Settings Phone Status User Password 9112i IP Phone User Guide The "Network Settings" and "SIP Settings" selections are administrator level options, and require an administrator password to access. Setting defaults under "Phone Status" also requires an administrator password.
  • Page 11: Aastra Web Ui

    The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only. =Exit 9112i IP Phone User Guide...
  • Page 12: User Password

    1. Press on the phone to enter the Options List. 2. Select User Password and press 9112i IP Phone User Guide 3. Enter the current user password and press 4. Enter the new user password and press 5. Re-enter the new user password and press A message, "Password...
  • Page 13: Using Your Phone

    Options Directory Save Delete Swap Navigation Arrow Keys The arrow keys located below the display are navigation keys that allow you to scroll through and select various options. 9112i IP Phone User Guide...
  • Page 14: Programmable Keys

    Caller ID (*69), Voicemail. Use the following procedures to set speeddial on the 9112i IP phone. 9112i IP Phone User Guide Entering a Name/Number for Speeddial Key...
  • Page 15 3. Press the selected speed dial. If the name is displayed with the number, both are saved to the speed dial. If no name is dis- played, you can enter the name using the dial pad. 9112i IP Phone User Guide...
  • Page 16: Setting A Key For "Do Not Disturb" (Dnd)

    6. In the "Restart Phone" field click to restart the IP phone. 10 9112i IP Phone User Guide Setting a "Flash Key" You can set a programmable key to generate a flash event when it is pressed on the 9112i. You do this by setting the programmable key to "flash".
  • Page 17: Setting A Key For "Xml

    Setting a Key for "XML" The 9112i IP phone has a feature you can enable called "XML" (Extensible Markup Language). Setting a programmable key to XML allows you to access special services set up by your system administrator. These services...
  • Page 18: Setting "Park/Pickup" Keys

    1. Click on Operation-> Programmable Keys and XML. 2. Pick a programmable key to configure for Parking a call. 12 9112i IP Phone User Guide The park/pickup feature performs as follows: • When a call comes in, and you pickup the handset, you can press the applicable "Park"...
  • Page 19 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 9112i IP Phone User Guide...
  • Page 20: Editing A Programmable Key

    5. Click on Operation->Reset. 6. In the "Restart Phone" field click to restart the IP phone. 14 9112i IP Phone User Guide Deleting a Programmable Key You delete a programmable key function using the Aastra Web UI. Aastra Web UI Click on Operation->...
  • Page 21: Restarting Your Phone

    You can also restart your phone through the Aastra Web UI. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. button on key to 9112i IP Phone User Guide...
  • Page 22: Making Calls

    • To answer a call on your phone using handsfree, press 16 9112i IP Phone User Guide • If you are in Speaker audio mode, lift the handset and press handsfree and handset.
  • Page 23: Incoming Intercom Calls

    3. To disable the "Auto-Answer" field (turn OFF), uncheck the check box. 4. Click changes. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click phone. 9112i IP Phone User Guide to save your to restart the IP...
  • Page 24: Redial

    , or lift the Handset 5. Press or the key to cancel. 18 9112i IP Phone User Guide Deleting from the Redial List IP Phone UI Note: You cannot delete individual entries in the Redial list. To Delete All Items: 1.
  • Page 25: Receiving Calls

    While in a call with no other incoming calls, pressing has no effect. for the to switch back and forth between 2 calls. 9112i IP Phone User Guide without picking up ) along with x4). again toggles can be used...
  • Page 26: Placing A Call On Hold

    The screen will display "Call Held". Press again to reconnect to the held call. 20 9112i IP Phone User Guide When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system).
  • Page 27: Conferencing Calls

    (if available) of the parties in the conference call. Note: When a name is displayed, press- ing U drops the displayed party from the call. 9112i IP Phone User Guide . The phone =Dial , the call is button to toggle...
  • Page 28: Ending Calls

    (for example, if your caller is on hold). Press end the call. If connected through the handset, you can also place the handset back on hook to end the call. 22 9112i IP Phone User Guide...
  • Page 29: Managing Calls

    You can save the name and/or number displayed on your screen during a call to the Directory, or to one of your programmable keys. IP Phone UI 1. Press during the call. ave to? John Burns 9054550055 9112i IP Phone User Guide...
  • Page 30 Directory. If no name is displayed, you can enter the name using the dial pad. 24 9112i IP Phone User Guide Entering a New Number and Name into the Directory IP Phone UI 1. Press prompt, press 2.
  • Page 31 ELETE again to erase this item Deleting all items in the directory: 1. Press 2. Press again at the prompt to erase all items. Use Save to add 9112i IP Phone User Guide IP Phone UI , then irectory empty...
  • Page 32: Callers List

    Press to see the most recent call, or the oldest call on your list. 26 9112i IP Phone User Guide If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a...
  • Page 33 3. Press again at the prompt to erase the item. Deleting All Calls: 1. Press 2. Press again at the prompt to erase all calls. 9112i IP Phone User Guide to find the item , then , then...
  • Page 34: Call Forwarding

    Options List. 2. Select Call Forward and press 3. Select Cfwd Number and press 4. Enter the number destination 28 9112i IP Phone User Guide for which you want your incom- ing calls to be forwarded and press Note: If you leave the "Number"...
  • Page 35 Valid values are 1 to 5. Click to save the Call Forward settings. The changes are dynamic and are immedi- ately applied to the phone. 9112i IP Phone User Guide...
  • Page 36: Additional Features

    DTMF playback. Aastra Web UI 1. Click on Basic Settings-> Preferences->General. 30 9112i IP Phone User Guide 2. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.
  • Page 37 These changes are not dynamic. You must restart your IP phone for the changes to take affect. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click to restart the IP phone and apply the ring tone. 9112i IP Phone User Guide...
  • Page 38: Stuttered Dial Tone

    5. In the "Restart Phone" field click to restart the IP phone. 32 9112i IP Phone User Guide Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone.
  • Page 39: Language

    En francais (French), En espanol (Spanish), In Deutsch (German), or In italiano (Italian). Default is English. A message displays "confirmed". Note: The language you select is imme- diately applied to the IP phone UI display. . Valid val- 9112i IP Phone User Guide...
  • Page 40: Troubleshooting Solutions

    “Adjusting Volume section” in the Aastra 9112i Installation Guide provided with your phone. 34 9112i IP Phone User Guide Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual”...
  • Page 41 Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. 9112i IP Phone User Guide button on key to...
  • Page 43: Limited Warranty

    Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense...
  • Page 44 Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty. 38 9112i IP Phone User Guide...
  • Page 45 IP phone plugging in the phone programmable key deleting description editing receiving calls redial button restarting the phone ring tone sets ring tones 9112i IP Phone User Giude Index-1...
  • Page 46 Why is my speakerphone not working? Why is the light not coming on with a new Voice Mail Message? updating the phone user password using the phone volume controls Warranty Web interface XML service Index-2 9112i IP Phone User Giude Index...
  • Page 47 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-000111-00-08...

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9112i

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