Page 1 480i, 480i CT, 9112i, 9133i SIP IP PHONE 41-001129-00 Rev 09 Administrator Guide Release 1.4.1...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Preface About this guide ...xiii Introduction ...xiii Audience ...xiii Other Documentation ... xiv Chapter 1 Overview About this chapter ...1-1 IP Phone Models ...1-2 Description ...1-2 Firmware Installation Information ...1-3 Description ...1-3 Installation Considerations ...1-3 Installation Requirements ...1-4 Configuration Server Requirement ...1-5 Firmware and Configuration Files ...1-6 Description ...1-6 Configuration File Precedence ...1-7...
Page 6 Status ...2-6 Operation ...2-7 Basic Settings ...2-7 Advanced Settings ...2-8 Enabling/Disabling the Aastra Web UI ...2-9 ...2-9 Chapter 3 Administrator Options About this chapter ...3-1 Administrator Level Options ...3-3 Description ...3-3 IP Phone UI Options ...3-3 Aastra Web UI Options ...3-4 Configuration File Options ...3-4 Phone Status ...3-6 Basic Preferences (Aastra Web UI) ...3-10...
Page 7 Virtual LAN (optional) ...4-22 Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ...4-23 Network Time Servers ...4-32 Session Initiation Protocol (SIP) Settings ...4-38 Real-time Transport Protocol (RTP) Settings ...4-50 Chapter 5 Operational Features About this chapter ...5-1 Operational Features ...5-3 Description ...5-3 User Passwords ...5-6...
Page 8 Priority Alerting ...5-124 Stuttered Dial Tone ...5-131 Call Waiting Tone ...5-133 Language ...5-135 Chapter 6 Advanced Operational Features About this chapter ...6-1 Advanced Operational Features ...6-2 MAC Address/Line Number in REGISTER Messages ...6-3 SIP Message Sequence for Blind Transfer ...6-5 Update Caller ID During a Call ...6-6 Boot Sequence Recovery Mode ...6-7 Auto-discovery Using mDNS ...6-8...
Page 9 Chapter 9 Troubleshooting About this chapter ...9-1 Troubleshooting ...9-2 Troubleshooting Solutions ...9-6 Description ...9-6 Why does my phone display “Application missing”? ...9-6 Why does my phone display the “No Service” message? ...9-7 Why does my phone display "Bad Encrypted Config"? ...9-7 Why is my phone not receiving the TFTP IP address from the DHCP Server? ...9-8 How do I set the IP phone to factory default? ...9-11 How to reset a user’s password? ...9-14...
Page 10 Directory Settings ... A-63 Callers List Settings ... A-64 Call Forward Settings ... A-64 Missed Calls Indicator Settings ... A-65 XML Settings ... A-66 Action URI Settings ... A-69 Ring Tone and Tone Set Global Settings ... A-72 Ring Tone Per-Line Settings ... A-73 Stuttered Dial Tone Setting ...
Page 11 Appendix C Configuring the IP Phone at the Asterisk IP PBX About this appendix ... C-1 IP Phone at the Asterisk IP PBX ... C-2 Appendix D Sample Configuration Files About this appendix ... D-1 Sample Configuration Files ... D-2 480i Sample Configuration File ...
Page 12 Directory Object (Directory List Screen) (480i only) ...G-12 Status Message Object (Idle Screen) ...G-14 Execute Commands Object (for executing XML commands) ...G-17 HTTP Post ...G-19 XML Schema File ...G-22 Limited Warranty 41-001129-00 Rev 09, Release 1.4.1...
Page 13: Preface
About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 480i, 480i Cordless (480i CT), 9112i, and 9133i. It also includes details on the functioning and configuration of the IP phones.
Page 14: Other Documentation
About this guide Other Documentation The IP phone documentation consists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone. • Model 480i, 480i CT, 9112i, 9133i SIP IP Phone Administrator Guide –...
Page 15 Chapters and appendixes in this guide This guide contains the following chapters and appendixes: An overview of the IP Phone firmware installation information IP Phone interface methods Administrator option information Configuring the IP Phone Operational information about the IP Phones Advanced operational information about the IP Phones Encryption information Firmware upgrade information...
Page 17: Overview
About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.. Topics This chapter covers the following topics: Topic IP Phone Models Firmware Installation Information...
Page 18: Ip Phone Models
IP Phone Models IP Phone Models Description The IP Phone Models 480i, 480i CT, 9112i, and 9133i communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 480i additionally supports the Media Gateway Control Protocol (MGCP).
Page 19: Firmware Installation Information
Overview Firmware Installation Information Firmware Installation Information Description The firmware setup and installation for the IP phone can be done using any of the following: • Phone keypad menu (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 20: Installation Requirements
Firmware Installation Information Installation Requirements The following are general requirements for setting up and using your SIP IP phone: • A SIP-based IP PBX system or network installed and running with a number created for the new IP phone. • Adherence to SIP standard RFC 3261.
Page 21: Configuration Server Requirement
Overview Firmware Installation Information Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone. •...
Page 22: Firmware And Configuration Files
Firmware and Configuration Files Firmware and Configuration Files Description When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version and configuration files automatically, or you may need to download it manually.
Page 23: Configuration File Precedence
Overview Firmware and Configuration Files Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz encrypted equivalents). • Local configuration changes stored on the phone that were entered using either the IP phone UI or the Aastra Web UI In the event of conflicting values set by the different methods, values are applied in the following sequence:...
Page 24: Installing The Firmware/Configuration Files
Firmware and Configuration Files References For setting up and configuring the IP phone using either the IP phone UI, the Aastra Web UI, or the configuration files, see Phones.” For information about the softkey and programmable key parameters, see Appendix A, the section, Installing the Firmware/Configuration Files The following procedure describes how to install the firmware and configuration files.
Page 25: Configuration Interface Methods
Configuration Interface Methods About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone model are indicated where required in this guide.
Page 26: Ip Phone Ui
IP Phone UI IP Phone UI The IP phone UI provides an easy way to access features and functions for using and configuring the IP phone. Hardkeys include Hold (480i/480iCT), Swap (9112i), Redial, Options, Xfer, Conf, Icom (480i/480iCT), and Services (480i/ 480iCT).
Page 27 Configuration Interface Methods IP Phone UI The following illustration indicates the location of the Options Key on each phone model. PQRS WXYZ 9112i Hold Redial Goodbye Options PQRS WXYZ 480i/480i CT 41-001129-00 Rev 09, Release 1.4.1 Options Key Options Conf Directory Xfer Save...
Page 28 IP Phone UI Using the Options Key From the 480i/480iCT: Step Action Press on the phone to enter the Options List. Use the to scroll through the list of options. To select an option, press the Show softkey, press corresponds to the option. Use the Change softkey to change a selected option.
Page 29: Aastra Web Ui
Configuration Interface Methods Aastra Web UI Aastra Web UI Description An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI.
Page 30: Status
Aastra Web UI The following illustration is an example of a Network Status screen for the 480i IP phone. IP address or host name 480i Network Status Window Logout button The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings.
Page 31: Operation
Configuration Interface Methods Aastra Web UI Operation The Operation section provides the following options: Heading User Password Programmable Keys (9112i and 9133i only) Softkeys and XML (480i and 480i CT only) Handset Keys (480i CT only) Directory Reset Basic Settings The Basic Settings section provides the following options: Heading Preferences...
Page 32: Advanced Settings
Aastra Web UI Advanced Settings The Advanced Settings section provides the following options: Heading Network Global SIP Lines 1 through 9 (480i, 480i CT, and 9133i only) Configuration Server Firmware Update Troubleshooting Description Allows you to set basic network settings such as, DHCP and IP address, and advanced network settings such as, Network Address Translation (NAT) and time servers.
Page 33: Enabling/Disabling The Aastra Web Ui
Configuration Interface Methods Aastra Web UI Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones. A System Administrator can disable the Aastra Web UI on a single phone or on all phones if required using the configuration files.
Page 35: Administrator Options
About this chapter Introduction The IP phones provide specific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra Web UI and the configuration files to enter and change values.
Page 36 About this chapter Topic Configuration Server Settings Firmware Update Features Page page 3-21 page 3-22 41-001129-00 Rev 09, Release 1.4.1...
Page 37: Administrator Level Options
Administrator Options Administrator Level Options Administrator Level Options Description There are specific options available only to an Administrator on the IP phones. For the IP Phone UI, you can access the Administrator options via the “Options List” using a default password of "22222". Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI.
Page 38: Aastra Web Ui Options
Administrator Level Options Aastra Web UI Options The following are administrator options in the Aastra Web UI: • Restore to Factory Defaults • Basic Settings (Idle Display Name, Dial Plan, Dial Plan Terminator, Digit Timeout, Outgoing Intercom, Key Mapping, Priority Alert, Directed Call Pickup) •...
Page 39: Using The Configuration Files
Administrator Options Administrator Level Options Using the Configuration Files When you use the configuration files to configure the IP phones, you must use a text-based editing application to open the configuration file (aastra.cfg or <mac>.cfg). Use the following procedure to add, delete, or change parameters and their settings in the configuration files.
Page 40: Phone Status
Administrator Level Options Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. This option also allows you to restart the phone, and set the phone to factory defaults. You can display phone status and reset the phone using the IP phone UI or the Aastra Web UI.
Page 41: Factory Default
Administrator Options Administrator Level Options 480i/480i CT The following information displays for phone status on the IP phone UI: • Network Port (9112i only) Displays the network status of the Ethernet port at the back of the phone. Also displays the IP and MAC address of the phone. These fields are read-only. •...
Page 42 Administrator Level Options •Factory Default (admin only) This option lets you reset the phone to its factory default settings. There are two options in setting the factory defaults on the IP phone: -All Defaults -Config Only The "All Defaults" option resets the factory defaults for all of the settings in the aastra.cfg, <mac>.cfg, and local configuration.
Page 43 Administrator Options Administrator Level Options The following information displays for phone status in the Aastra Web UI at the location Status->System Information. This information is available to the user and the administrator as read-only. • Network Satus Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses.
Page 44: Basic Preferences (Aastra Web Ui)
Basic Preferences (Aastra Web UI) An administrator can configure the following basic preferences using the Aastra Web UI: • Idle Display Name 1 and 2 The names that display on the idle screen rather than the user name and phone number.
Page 45 Administrator Options Administrator Level Options • Key Mapping Allows you to set the Redial and/or Conf keys as speedial keys. • Priority Alerting Enabling/disabling priority alert by setting specific ring tones for types of calls (Group, External, Internal, Emergency, Priority). •...
Page 46: Network
Administrator Level Options Network The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable.
Page 47: Advanced Network Settings
Administrator Options Administrator Level Options • Primary DNS Primary Domain Name Service. A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. • Secondary DNS Secondary Domain Name Service. A service that translates domain names into IP addresses.
Page 48 Administrator Level Options Type of Service (ToS), DSCP Network settings also allows you to set Type of Service (ToS) and Differentiated Services Code Point (DSCP). Reference For more information about ToS and DSCP see Chapter 4, the section, Service (ToS), Quality of Service (QoS), and DiffServ QoS” VLAN You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings.
Page 49 Administrator Options Administrator Level Options Basic SIP Authentication Settings • Screen Name Name that displays on the idle screen. Valid values are up to 20 alphanumeric characters. Configurable on a global and per-line basis. • Phone Number (User Name in IP phone UI and configuration files) User name used in the name field of the SIP URI for the IP phone and for registering the phone at the registrar.
Page 50 Administrator Level Options Basic SIP Network Settings • Proxy Server (Proxy IP in the configuration files). IP address of the SIP proxy server. Up to 64 alphanumeric characters. Configurable on a global and per-line basis. • Proxy Port SIP proxy server’s port number. Default is 0. Configurable on a global and per-line basis.
Page 51 Administrator Options Administrator Level Options • Explicit MWI Subscription If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone. You can enable and disable MWI by setting this parameter to 0 (disable) or 1 (enable) in the configuration files or by checking the box for this field in the Aastra Web UI.
Page 52 Administrator Level Options • BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a software/firmware upgrade or after a reboot of the IP phone. RTP Settings You can configure the following RTP settings: •...
Page 53: Line Settings
Administrator Options Administrator Level Options • DTMF Method (not configurable via IP phone UI). Sets the dual-tone multifrequency (DTMF) method to use on the IP phone on a global or per-line basis. Valid values are 0 (RTP), 1 (SIP INFO), or 2 (BOTH). Default is 0 (RTP). Configurable on a global and per-line basis.
Page 54 Administrator Level Options The functions you can configure are: • line (480i, 480i CT, 9133i) • speeddial • do not disturb • BLF (480i, 480i CT, 9133i) • BLF/List (480i, 480i CT, 9133i) • • flash • park • pickup •...
Page 55: Configuration Server Settings
Administrator Options Administrator Level Options Configuration Server Settings The configuration server stores the firmware images, configuration files, and software when performing software upgrades to the IP phone. An administrator can configure the following parameters for the configuration server: • Download Protocol Protocol to use for downloading new versions of firmware and configuration files to the IP phone.
Page 56: Firmware Update Features
• Time (24-hour) (Not configurable via IP phone UI). Sets the time of day in a 24-hour period for the IP phone to be automatically updated (auto-resync). This parameter works with TFTP, FTP, and HTTP servers. Note: Auto-Resync adds up to 15 minutes random time to the configured time.
Page 57: About This Chapter
About this chapter Introduction This chapter provides the information required to configure the administrative options on the IP phones. It includes procedures for configuring via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable. Topics This chapter covers the following topics: Topic Overview...
Page 58 About this chapter Topic Network Time Servers Session Initiation Protocol (SIP) Settings Real-time Transport Protocol (RTP) Settings Page page 4-32 page 4-38 page 4-50 41-001129-00 Rev 09, Release 1.4.1...
Page 59: Overview
Configuring the IP Phones Overview Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI.
Page 60: Basic Network Settings
Basic Network Settings Basic Network Settings This section describes the basic network settings on the IP phone. DHCP The IP phone is capable of querying a DHCP server, allowing a network administrator a centralized and automated method of configuring various network parameters for the phone.
Page 61: Configuring Dhcp
Configuring the IP Phones Basic Network Settings Configuring DHCP You can enable and disable DHCP using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Settings”...
Page 62 Basic Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). Click to save your settings. 41-001129-00 Rev 09, Release 1.4.1...
Page 63: Configuring Network Settings Manually
Configuring the IP Phones Basic Network Settings Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the network settings manually. You can configure the Network settings using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Settings”...
Page 64 Basic Network Settings IP Phone UI Step Action Select DNS and enter a Primary and/or Secondary DNS server. For 9112i/9133i: Press Set to save the changes. For 480i/480i CT: Press Done to save the changes. The IP phone is manually configured. You can now continue configuring the IP phone if required using the IP Phone UI.
Page 65 Configuring the IP Phones Basic Network Settings Aastra Web UI Step Action Enter a subnet mask in the Subnet Mask field. Enter a gateway address in the Gateway field. Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field.
Page 66: Configuration Server Protocol
Configuration Server Protocol Configuration Server Protocol You can download new versions of firmware and confguration files from the configuration server to the IP phone using any of the following types of protocols: TFTP, FTP, HTTP. The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phone uses by setting it in the configuration files, the IP phone UI, or the Aastra Web UI.
Page 67 Configuring the IP Phones Configuration Server Protocol IP Phone UI Step Action Select Download Protocol. Select "Use TFTP", "Use FTP", or "Use HTTP". The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 68 Configuration Server Protocol IP Phone UI Step Action Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP - Select TFTP. - Select Primary. - Select Primary TFTP. - Enter the IP address or qualified domain name of the primary TFTP server.
Page 69 Configuring the IP Phones Configuration Server Protocol IP Phone UI Step Action For 9112i/9133i: Press Set to save the changes. For 480i/480i CT: Press Done to save the changes. Press Done to finish configuring the configuration server protocol for the IP phone. Note: The session prompts you to restart the IP phone to apply the configuration changes.
Page 70 Configuration Server Protocol Aastra Web UI Step Action Select the protocol from the "Download Protocol" list box. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server. TFTP - Enter an IP address or qualified domain name in the "TFTP Server"...
Page 71: Advanced Network Settings
Configuring the IP Phones Advanced Network Settings Advanced Network Settings You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS) using the Aastra Web UI or the configuration files.
Page 72 Advanced Network Settings Nortel Proxy/Registrar The phone at IP address 10.10.10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel proxy, the configuration must additionally include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the firmware to enhance the protocols with Nortel specific content.
Page 73: Configuring Nortel Nat (Optional)
Configuring the IP Phones Advanced Network Settings Nortel Networks NAT Nortel Networks provides a proprietary solution to support connectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the phone in order to keep the connection through the router or firewall active.
Page 74 Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network. For 480i/480i CT: Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network. For 9112i/9133i: Press Set to save the changes.
Page 75: Configuring Nat Address And Port (Optional)
Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647. Default is 60.
Page 76 Advanced Network Settings IP Phone UI Step Action Select NAT. Select NAT Settings. Select NAT IP. Enter a public IP address of your NAT device in dotted-decimal format. Press Done to save the NAT setting. Select NAT Port. Enter the public SIP signalling port number of your NAT device. For 9112i/9133i: Press Set to save the changes.
Page 77 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enter a NAT IP address in the "NAT IP" field. Enter a NAT port in the "NAT Port" field. Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 41-001129-00 Rev 09, Release 1.4.1 to save your settings.
Page 78: Virtual Lan (Optional)
Advanced Network Settings Virtual LAN (optional) Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packets over a single physical Ethernet as described in IEEE Std 802.3. On the IP phone, you configure a VLAN ID that associates with the physical Ethernet port.
Page 79: Type Of Service (Tos), Quality Of Service (Qos), And Diffserv Qos
Configuring the IP Phones Advanced Network Settings Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ToS is an octet as a field in the standard IP header. It is used to classify the traffic of the different QoSs. QoS provides service differentiation between IP packets in the network.
Page 80 Advanced Network Settings Notes: In order for the software to successfully maintain connectivity with a network using VLAN functionality, the IP phone reboots if you modify the "tagging enabled" (VLAN enable in the Web UI), "VLAN id", or "VLAN id port 1" parameters. The "QoS eth port 0 priority"...
Page 81 Configuring the IP Phones Advanced Network Settings DSCP Range/VLAN Priority The following table identifies the default DSCP of protocols. Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default. The SIP, RTP, and RTCP parameters show defaults of 24, 32, and 32, respectively.
Page 82 Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select Network. Select Type of Service. Select SIP, RTP, and/or RTCP and enter a value from 0 to 63. Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map the applicable priority to the Protocol setting as shown in the table page 4-25...
Page 83 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Type of Service,DSCP. Choose a Protocol (SIP, RTP, and/or RTCP), and enter a value from 0 to 63. Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map the applicable priority to the Protocol setting as shown in the table page 4-28 For more information, see the section...
Page 84 Advanced Network Settings Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure.
Page 85 Configuring the IP Phones Advanced Network Settings IP Phone UI Step Action Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 0. Press Done to save the change. Select Priority. Select a VLAN Protocol (SIP, RTP, and/or RTCP). Enter a VLAN priority value from 0 to 7 for the associated Protocol.
Page 86 Advanced Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.
Page 87 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 41-001129-00 Rev 09, Release 1.4.1 to save your changes. 4-31...
Page 88: Network Time Servers
Advanced Network Settings Network Time Servers Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 89 Configuring the IP Phones Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press Change to enable the Time Server, For 480i/480i CT: Press Enable to enable the Time Server. For 9112i/9133i: Press Set to save the change. For 480i/480i CT: Press Done to save the change.
Page 90 Advanced Network Settings Aastra Web UI Step Action Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3" field(s) to specify the location of the NTP time server. Note: To enable/disable time serving, set the time/date format, and set the time zone, see Server Settings”...
Page 91 Configuring the IP Phones Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Set Time and Time Format: Select Time and Date.
Page 92 Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press Set to save the date you entered. For 480i/480i CT: Press Done to save the date you entered. Select Date Format. Select a date format from the list of options. Valid values are: •...
Page 93 Configuring the IP Phones Advanced Network Settings IP Phone UI Step Action Set Daylight Savings Time: Select Daylight Savings. Select a Daylight Savings time from the list of options. Valid values are: • • 30 min summertime • 1 hr summertime •...
Page 94: Session Initiation Protocol (Sip) Settings
Advanced Network Settings Session Initiation Protocol (SIP) Settings The IP phone uses the information in the Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines network and user account parameters that apply globally to all SIP lines. Since not all SIP lines are necessarily hosted using the same IP-PBX/server or user account, additional sets of per-line parameters can also be defined for network and user account.
Page 95 Configuring the IP Phones Advanced Network Settings SIP Per-Line Parameters Configuration File Parameters SIP Per-Line Authentication Parameters • sip lineN screen name • sip lineN user name • sip lineN display name • sip lineN auth name • sip lineN password •...
Page 96 Advanced Network Settings SIP Precedence Example The following example shows the SIP proxy feature and example schema for storage and parsing of the SIP configuration parameters. The following SIP configuration is assumed: # SIP network block sip proxy ip: sip proxy port: 5060 sip registrar ip: sip registrar port: 4020 sip line3 proxy ip: siparator.vonage.com...
Page 97 Configuring the IP Phones Advanced Network Settings Backup Proxy/Registrar Support The IP phones support a backup SIP proxy and backup SIP registrar feature. If the primary server is unavailable, the phone automatically swtiches to the backup server allowing the user's phone to remain in service. How it Works All SIP registration messages are sent to the primary registrar first.
Page 98 Advanced Network Settings You can configure SRV lookup using the configuration files (aastra.cfg and <mac>.cfg) only. The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 99 Configuring the IP Phones Advanced Network Settings IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select SIP Settings. Select Proxy Server (or Proxy IP for 480i/480i CT) and enter an IP address or fully qualified host name for the SIP proxy server.
Page 100 Advanced Network Settings Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 4-44 41-001129-00 Rev 09, Release 1.4.1...
Page 101 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: In the "Screen Name" field, enter the screen name that displays on the idle screen. In the "Phone Number"...
Page 102 Advanced Network Settings Aastra Web UI Step Action To configure SIP network settings: In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. In the "Proxy Port" field, enter a port number for accessing the SIP proxy server. In the "Backup Proxy Server"...
Page 103 Configuring the IP Phones Advanced Network Settings Configuring Advanced SIP Settings (optional) Using the configuration files or the Aastra Web UI, you can set more advanced SIP settings on the IP phone such as: Configuration File Parameters sip explicit mwi subscription sip explicit mwi subscription period sip send mac (see Chapter...
Page 104 Advanced Network Settings Aastra Web UI Step Action Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Page 105 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action In the "Timer 1 and Timer 2" fields, enter a time, in milliseconds, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 3261. Timer 1 is an estimate of the round-trip time (RTT).
Page 106: Real-Time Transport Protocol (Rtp) Settings
Advanced Network Settings Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use).
Page 107 Configuring the IP Phones Advanced Network Settings Aastra IP phones support the International Telecommunications Union (ITU) transmission standards for the following CODECs: • Waveform CODECs: G.711 pulse code modulation (PCM) with a-Law or u-Law companding • Parametric CODEC: G.729a conjugate structure - algebraic code excited linear prediction (CS_ACELP).
Page 108 Advanced Network Settings Customized Codec Preference List You can also configure the IP phones to use preferred Codecs. To do this, you must enter the payload value (payload), the packetization time in milliseconds (ptime), and enable or disable silence suppression (silsupp). Payload is the codec type to be used.
Page 109: Dtmf Method
Configuring the IP Phones Advanced Network Settings Out-of-Band DTMF The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode according to RFC2833. In the Aastra Web UI, you can enable or disable this feature as required. The "out-of-band DTMF" is enabled by default. In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets.
Page 110 Advanced Network Settings Configuring RTP Features Use the following procedures to configure RTP, basic Codecs, customized Codecs, DTMF, and silence suppression on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections: •...
Page 111 Configuring the IP Phones Advanced Network Settings Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Enter an RTP Port Base in the RTP Port field. Default is 3000. Enable the "Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)" field by checking the check box. (Disable this field by unchecking the box).
Page 112 Advanced Network Settings Aastra Web UI Step Action Enter a "Customized Codec Preference List" which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off Valid values are: Attribute payload ptime (in milliseconds) silsupp ISelect a method to use from the DTMF Method list box. Valid values are RTP, SIP Info, Both. Note: You can also configure the DTMF Method on a per-line basis at Advanced Settings->...
Page 113: About This Chapter
About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic Operational Features User Passwords...
Page 114 About this chapter Topic Last Call Return (lcr) (Sylantro Servers only) Call Forwarding Callers List Missed Calls Indicator Directory List Voicemail (480i/480i CT only) XML Customized Services SIP Local Dial Plan Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) Audio Transmit and Receive Gain Adjustments Ring Tones and Tone Sets Priority Alerting...
Page 115: Description
Operational Features Operational Features Operational Features Description The IP phone has the following operational features: Feature User Passwords Administrator Passwords Hard Keys Softkeys/Programmable Keys Suppressing DTMF Playback Busy Lamp Field (BLF) (480i/480i CT/9133i only) Directed Call Pickup (BLF Call Interception) (480i/480i CT/9133i) BLF Subscription Period (480i/480i CT/ 9133i) Do Not Disturb (DND)
Page 116 Operational Features Feature Last Call Return (lcr) (Sylantro Servers only) Call Forwarding Callers List Missed Calls Indicator Directory List Voicemail (480i/480i CT only) XML Customized Services SIP Local Dial Plan Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) Audio Transmit and Receive Gain Adjustments Ring Tones and Tone Sets...
Page 117 Operational Features Operational Features Feature Call Waiting Tone Language The following paragraphs describe each of these features. 41-001129-00 Rev 09, Release 1.4.1 Description Allows you to enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone.
Page 118: User Passwords
Operational Features User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Procedures Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Settings”...
Page 119 Operational Features Operational Features Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password. In the "New Password" field, enter the new user password. In the "Confirm Password" field, enter the new user password again. Click 41-001129-00 Rev 09, Release 1.4.1 to save your changes.
Page 120: Administrator Passwords
Operational Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled"...
Page 121: Hard Keys
Operational Features Operational Features Hard Keys There are hard keys on your phone, such as Hold, Redial, Xfer, Icom and Conf (Hold and Icom not available on the 9112i and 9133i) that are configured for specific call-handling features. (See the product-specific User Guide for more information about the hard key functions).
Page 122 Setting Redial and Conf Keys as Speedials You can set the Redial and Conf hard keys on the IP phone to use as speeddial keys. When the Redial or Conf key is pressed, the number configured for the key automatically speed dials. If no number is configured, the Redial and Conf keys return to their original functionality.
Page 123 Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences. In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speedial when the Redial key is pressed. Enter a number in the "Map Conf Key To"...
Page 124: Softkeys/Programmable Keys
Operational Features Softkeys/Programmable Keys You can configure the softkeys (480i/480i CT) and programmable keys (9112i/9133i) to perform specific functions on the IP phones. Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes. Available configuration options include: •...
Page 125 Operational Features Operational Features • spre - Indicates the softkey or programmable key is set to automatically activate specific services offered by the server. For example, if the spre value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server.
Page 126 Operational Features By default, the softkeys display in the states of idle, connected, incoming, and outgoing. All states are enabled. Notes: For softkey types Line, DND, speeddial, BLF, BLF List, XML, lcr, empty, applicable states are “idle, connected, incoming, outgoing”. For softkey type Flash, applicable states are <blank>.
Page 127: Configuration Example
Operational Features Operational Features Configuration Example The following example illustrates the use of the "softkeyN states" parameter, and the "softkeyN type" parameter with a value of empty. For clarity purposes, only the "softkeyN type" and "softkeyNstates" parameters are shown. softkey1 type: line softkey1 states: idle connected softkey3 type: dnd softkey3 states: idle...
Page 128 Operational Features The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone. IP Phone Softkeys Model Available 480i 480i CT 9112i 9133i 5-16 Programmable Keys Available Available Handset Lines...
Page 129 Operational Features Operational Features Configuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key Parameters”...
Page 130 Operational Features Aastra Web UI For the 9112i/9133i: Click on Operation->Programmable Keys. 9112i Screen Note: Only two programmable keys are available on the 9112i. 9133i Screen In the "Type" field, select the type of softkey or programmable key you want to configure. Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key Parameters”...
Page 131 Operational Features Operational Features Aastra Web UI For the 480i/480i CT, in the "Label" field, enter a label for the softkey. In the "Value" field, enter a value to associate with the softkey or programmable key. For example, for a speeddial value, you can enter *1. For the 480i/480i CT and 9133i, in the "Line"...
Page 132 Operational Features 480i Cordless (CT) Feature Keys In addition to the softkeys on the 480i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F"...
Page 133 Operational Features Operational Features Feature Key Programming Guidelines The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base.
Page 134: Programming Feature Keys
Operational Features Programming Feature Keys You can program up to 15 feature keys on the 480i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 480i CT Base Station and all paired handsets. Aastra Web UI Open your web browser and enter the phone’s IP address or host name into the address field.
Page 135 Operational Features Operational Features Aastra Web UI Select the function for that handset key from the "Key Function" field. Click to save the function you selected to the handset key. The key programming information is sent to the 480i Base Station and to all the cordless handsets associated with that Base Station.
Page 136: Suppressing Dtmf Playback
Operational Features Suppressing DTMF Playback A feature on the IP phones allows users and administrators to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 137 Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 138: Busy Lamp Field (Blf) (480I/480I Ct/9133I Only)
Operational Features Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Page 139 Operational Features Operational Features BLF\List Setting (For use with the BroadSoft Broadworks Rel 13 or higher platform only) The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
Page 140 Operational Features Asterisk BLF Configuration You can enable the BLF feature on Asterisk to enable monitoring for specific extensions. BLF on Asterisk is possible through the “hint” extension parameter. Add the following in the Asterisk extensions.conf file for each target extension being monitored.
Page 141 Operational Features Operational Features Configuring BLFs Use the following procedures to configure BLF and BLF\List on the IP phone. Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the section, Parameters” page A-93. Aastra Web UI On the 480i/480iCT: Click on Operation->Softkeys and XML.
Page 142 Operational Features Aastra Web UI On the 9133i: Click on Operation->Programmable Keys. Note: You can configure up to 7 programmable keys on the 9133i. Select a softkey or programmable key to configure. For the 480i, 480i CT, or 9133i, in the "Type" field, select "BLF" (Asterisk) or "BLF\List" (BroadSoft BroadWorks).
Page 143 Operational Features Operational Features Aastra Web UI In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf-list@as.broadworks.com. Note: The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 480i screen and the feature is disabled.
Page 144: Directed Call Pickup (Blf Call Interception) (480I/480I Ct/9133I)
Operational Features Directed Call Pickup (BLF Call Interception) (480i/480i CT/9133i) Directed call pickup is an enhancement to the existing BLF feature found in 480i/ 480i CT and 9133i. The existing BLF feature allows a softkey/programmable key to monitor the states of an extension. The extension states can be one of three states: "busy", "ringing"...
Page 145 Operational Features Operational Features Configuring Directed Call Pickup Use the following procedure to enable or disable the Directed Call Pickup feature on the IP phone. Configuration Files To enable/disable Directed Call Pickup on the IP phone (480i/480i CT/9133i) using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF Call Interception) Settings”...
Page 146 Operational Features Aastra Web UI Enable the "Play a Ring Splash" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. The IP phone plays a short "call waiting tone" when there is an incoming call on the BLF monitored extension.
Page 147: Blf Subscription Period (480I/480I Ct/9133I)
Operational Features Operational Features BLF Subscription Period (480i/480i CT/9133i) On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the BLF subscription period: sip blf subscription period: <value in seconds>...
Page 148 Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 149: Do Not Disturb (Dnd)
Operational Features Operational Features Do Not Disturb (DND) The IP phones have a feature you can enable called "Do not Disturb (DND). You can configure DND on softkeys and programmable keys using the Aastra Web UI or the configuration files. If DND is configured on the phone, the softkey or programmable key switches DND ON and OFF.
Page 150 Operational Features Aastra Web UI Click on Operation->Programmable Keys. Select a hard key to configure. In the "Type" field, select "do not disturb". Note: You do not need to set the "Value" for DND. DND is applied to the hard key only. Click to save your changes.
Page 151: Bridged Line Appearance (Bla) (480I/480I Ct/9133I Only)
Operational Features Operational Features Bridged Line Appearance (BLA) (480i/480i CT/9133i only) A SIP bridge line appearance (BLA) on the IP phones allows multiple devices to share a single directory address (DA). For example, people working at a technical support department could be located in different places.
Page 152 Operational Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI. Global BLA You configure BLA on a global basis in the configuration files using the following parameters:...
Page 153 Operational Features Operational Features Per-Line BLA You configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: •...
Page 154 Operational Features For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc., you would configure BLA on a per-line basis for the ININ server as follows:...
Page 155 Operational Features Operational Features Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 41-001129-00 Rev 09, Release 1.4.1 5-43...
Page 156 Operational Features Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. In the "Phone Number" field, enter the phone number of the IP phone. For global configuration of BLA: In the "BLA Number"...
Page 157: Park Calls/Pick Up Parked Calls
Using a programmable configuration Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 158 Operational Features Park/Pickup Static Configuration (480i/480i CT only) You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Page 159 Operational Features Operational Features Configuring Park /Pickup using Static Configuration (480i/480i CT only) Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI Click on Basic Settings->Preferences->General.
Page 160 Operational Features Aastra Web UI Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click Park/Pickup Programmable Configuration The programmable method of configuration creates park and pickup softkeys or programmable keys that you can configure on the IP phones (480i/480i CT/9112i/ 9133i).
Page 161 Operational Features Operational Features • On the 480i CT, the customized labels apply to the base unit only. On the 480i CT handset, pressing Ï displays the default labels of "Park" and "Pickup". Notes: On the 480i CT, the customized labels apply to the base unit only. On the 480i CT handset, pressing Ï...
Page 162 Operational Features Programmable Configuration Using Configuration Files In the configuration files, you configure Park/Pickup using the softkey parameters. You must specify the"softkeyN value" and "prgkeyN value" as <server type;server-specific value>. The following examples show Park/Pickup configurations using specific servers. Model 480i/480 CT Examples Server Asterisk softkeyN type: park...
Page 163 Operational Features Operational Features Model 9133i Examples Server Asterisk prgkeyN type: park prgkeyN value: asterisk;700 prgkeyN line: 1 Sylantro prgkeyN type: park prgkeyN value: sylantro;*98 prgkeyN line: 1 BroadWorks prgkeyN type: park prgkeyN value: broadworks;*68 prgkeyN line: 1 ININ PBX prgkeyN type: park prgkeyN value: inin;callpark prgkeyN line: 1...
Page 164 Operational Features Use the following procedure to configure the Park/Pickup call feature using the programmable configuration method and the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey Settings for 480i and 480i CT” page A-100.
Page 165 Operational Features Operational Features Aastra Web UI For the 480i/480i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the Park softkey. In the "Value"...
Page 166 Operational Features Aastra Web UI In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-46. In the "Line" field, select a line for which to apply the Pickup configuration. The pickup softkey has a default state of “Idle”...
Page 167 Operational Features Operational Features Aastra Web UI Pick another handset key to configure for picking up a call. In the "Key Function" field, select Pickup. Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 168 Operational Features Aastra Web UI In the "Type" field, select Park. In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-46. For the 9133i: In the "Line"...
Page 169 Operational Features Operational Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Step Action Parking a Call While on a live call, press the "Park" softkey. Perform the following for your specific server: For Asterisk Server: - Server announces the...
Page 170: Last Call Return (Lcr) (Sylantro Servers Only)
Operational Features IP Phone UI Step Action Enter the extension number where the call was parked. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to return"...
Page 171 Operational Features Operational Features Aastra Web UI For the 480i/480i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Last Call Return. In the "Type" field, select lcr. In the "Line" field, select a line for which to apply the last call return configuration. The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”.
Page 172 Operational Features Aastra Web UI For the 480i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select lcr. Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 173 Operational Features Operational Features Aastra Web UI For the 9112i/9133i: Click on Operation->Programmable Keys. 9112i Screen 9133i Screen Pick a hard key to configure for Last Call Return. In the "Type" field, select lcr. For the 9133i: In the "Line" field, select a line for which to apply the lcr configuration. Click to save your changes.
Page 174 Operational Features Aastra Web UI Click on Operation->Reset. In the "Restart Phone" field click 5-62 to restart the IP phone and apply the changes. 41-001129-00 Rev 09, Release 1.4.1...
Page 175: Call Forwarding
Operational Features Operational Features Call Forwarding The call forwarding feature on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. Call forwarding is disabled by default.
Page 176 Operational Features The following table shows the IP phone model and the number of lines for which you can configure call forwarding. IP Phone Model 480i 480i CT 9112i 9133i Enabling/Disabling the Ability to Configure Call Forwarding Using the configuration files, you can enable or disable the ability to configure Call Forwarding in the Aastra Web UI and the IP Phone UI.
Page 177: Configuring Call Forwarding
Operational Features Operational Features Configuration Method for Call Forwarding The method you use to configure call forwarding depends on the model phone you are configuring. You can set the phone-wide call forward settings using the IP phone UI or the Aastra Web UI.
Page 178 Operational Features IP Phone UI Step Action For 9112i/9133i: In the “Cfwd Mode” field, enter the mode that you want to set on your phones. For 480i/480i CT: In the “Mode” field, enter the mode that you want to set on your phones. Valid modes are: •...
Page 179 Operational Features Operational Features Aastra Web UI Click on Basic Settings->Call Forward. 480i/480i CT/9133i Screens 9112i Screen 41-001129-00 Rev 09, Release 1.4.1 5-67...
Page 180 Operational Features Aastra Web UI For global configuration of call fowarding: In the "Mode" field, select the mode you want to set on your phone. Valid modes are: • • • Busy • No Answer • Busy No Answer Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number"...
Page 181 Operational Features Operational Features Aastra Web UI In the "Forward Number" field, enter the destination number for which you want your calls on this line to be call forwarded. In the "Number of Rings" field, select the number of rings you want this line to ring before the call is forwarded.
Page 182: Callers List
Operational Features Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. You can enable and disable the Callers List feature using the configuration files. When disabled, the Callers List does not disaply on the IP phone UI and the Caller List key is ignored when pressed.
Page 183: Using The Callers List
Operational Features Operational Features Enabling/Disabling Callers List You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users.
Page 184 Operational Features IP Phone UI Step Action To delete all entries in the Callers list, press the 3 Delete softkey at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete softkey.
Page 185 Operational Features Operational Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web Aastra Web UI Click on Operation->Directory. In the Callers List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Callers List and click The callerslist.csv file downloads to your computer.
Page 186: Missed Calls Indicator
Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files.
Page 187 Operational Features Operational Features Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Step Action For the 480i/480i CT: Press on the phone to display the Services menu.
Page 188: Directory List
Operational Features Directory List The IP phones have a "Directory List" feature that allows you to store frequently used numbers on the phone. You can also dial directly from a directory entry. The Directory feature also includes a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items.
Page 189 Operational Features Operational Features You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. The file displays the name, phone number, and line number for each Directory entry.
Page 190 Operational Features Server to IP Phone Download You can populate your IP phone Directory List with server directory files. To activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_directory • directory 2 : my_personal_directory’ The IP phone recognizes the following characters in a Directory List: Character ’#’...
Page 191 Operational Features Operational Features Server to IP Phone Download Behavior The software that reads directory files from the server, loads the file’s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server directory file are 'owned' by the server. During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list.
Page 192 Operational Features Using the Directory List Use the following procedures to access and use the Directory List.. IP Phone UI Step Action For the 480i/480i CT: Press on the phone to display the Services menu. Press the r key to enter the Directory List directly. (skip to step 3) From the Services menu, select "Directory List".
Page 193 Operational Features Operational Features IP Phone UI Step Action To exit the Directory List, press the Quit softkey. For the 9112i/9133i: Press 3 Directory on the phone to enter the Directory List. Note: If no key is pressed within 3 seconds, the phone prompts you to press the first letter in the name of the required directory entry.
Page 194 Operational Features Downloading from the Server to the IP Phone You can use the configuration files to download the Directory List from the configuration server to the IP phone.. Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download.. Configuration Files For specific parameters you can set in the configuration files for downloading the Directory List, see Appendix A, the section,...
Page 195 Operational Features Operational Features Use the following procedure to configure the download. Aastra Web UI Click on Operation->Directory. In the Directory List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Directory List and click The directorylist.csv file downloads to your computer.
Page 196: Voicemail (480I/480I Ct Only)
Operational Features Voicemail (480i/480i CT only) The Voicemail feature on the 480i/480i CT IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server. You associcate the Voicemail numbers with the phone numbers configured on each line (1 - 9 lines).
Page 197 Operational Features Operational Features You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2.
Page 198 Operational Features Using Voicemail (480i480i CT only) Use the following procedure to access and use voicemail. IP Phone UI Step Action For the 480i/480i CT: Press on the phone to display the Services menu. From the Services menu, select "Voicemail". Use the to scroll through the line items in the Voicemail List.
Page 199: Xml Customized Services
Operational Features Operational Features XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 200 Operational Features Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see When the phone receives a status message, the BEEP notifies the user that the message is displaying.
Page 201 Operational Features Operational Features Scroll Delay Option for Status Messages The IP phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each message to display before scrolling to the next message.
Page 202 Operational Features XML Push Requests In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. When the phone sees a PUSH request containing an XML object, it tries to authenticate the request.
Page 203 The following example shows the parameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.com Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI.
Page 204 Operational Features Aastra Web UI For the 480i/480i CT: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML". In the "Value"...
Page 205 Operational Features Operational Features Aastra Web UI Click The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required. Click on Advanced Settings->Configuration Server.
Page 206 Operational Features Aastra Web UI For the 9112i/9133i Click on Operation->Programmable Keys. 9112i Screen. 9133i Screen For the 9112i, select a key from keys 1 through2. For the 9133i, select a key from keys 1 through 7.. 5-94 41-001129-00 Rev 09, Release 1.4.1...
Page 207 Operational Features Operational Features Aastra Web UI In the "Type" field, select XML from the list box. In the "Value" field, enter the IP address or qualified domain name of the XML application. Click The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required.
Page 208 Operational Features Aastra Web UI Click on Operation->Reset. In the "Restart Phone" field click Note: No posting is performed if a session times out. Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use.
Page 209 Operational Features Operational Features IP Phone UI Step Action For the 9112i/9133i Press the programmable key configured on the phone for XML.. A "Custom Features" screen displays. Use the to scroll through the customized features. For menu and directory services, select a service to display the information for that customized service.
Page 210 Operational Features The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters. Configuration File Parameters action uri startup action uri registered action uri incoming action uri outgoing action uri offhook...
Page 211 Operational Features Operational Features http://10.50.10.140/outgoing.pl?number=5551212 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Page 212 Operational Features Aastra Web UI Click on Advanced Settings->Action URI. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter pecifies the URI for which the phone executes a GET on when a startup event occurs.
Page 213 Operational Features Operational Features Aastra Web UI Enter an XML URI for an incoming call event in the “Incoming Call” field. For example: http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$ This parameter pecifies the URI for which the phone executes a GET on when an incoming call event occurs.
Page 214 Operational Features XML Softkey URI In addition to specifying variables for the Action URIs, you can also specify variables in the XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs. When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: •...
Page 215 Operational Features Operational Features Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key Parameters”...
Page 216 Operational Features Aastra Web UI In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI:...
Page 217 Operational Features Operational Features Aastra Web UI For the 9112i/9133i: Click on Operation->Programmable Keys. 9112i Screen. 9133i Screen 41-001129-00 Rev 09, Release 1.4.1 5-105...
Page 218 Operational Features Aastra Web UI On the 9112i, select a key from keys 1 through 2. On the 9133i, select a key from keys 1 through 7. In the "Type" field, select XML from the list box. On the 9133i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra".
Page 219: Sip Local Dial Plan
Operational Features Operational Features SIP Local Dial Plan A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial plan. For instance, the North American Public Switched Telephone Network (PSTN) uses a 10-digit dial plan that includes a 3-digit area code and a 7-digit telephone number.
Page 220: Prefix Dialing
Operational Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with '91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
Page 221 Operational Features Operational Features Example If you enter the following dial string for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “9” digit to the beginning of the dialed number before the number is forwarded as 915551212.
Page 222 Operational Features Configuring the SIP Local Dial Plan Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Plan Settings”...
Page 223 Operational Features Operational Features Aastra Web UI Click on Operation->Reset. In the "Restart Phone" field click phone. Optional for all models: In addition to configuring the dial plan and dial plan terminator above, you can also configure names that are displayed on the idle screen rather than the user name and phone number, respectively. a In the "Idle Display Name 1"...
Page 224: Incoming/Outgoing Intercom With Auto-Answer (Intercom Applicable To 480I/480I Ct Only)
Operational Features Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) The Intercom feature on the IP phones allows you to press the Icom button (]) and then enter the number you want to call to initiate an intercom call.
Page 225 Operational Features Operational Features Configuring Intercom Calls and Auto-Answer You can configure the Intercom feature and auto-anaswer using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only.
Page 226 Operational Features Aastra Web UI Select an Intercom type for outgoing Intercom calls from the Type list box. Valid values are Phone-Side, Server-Side, Off. Default is Off. If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field. Note: For Sylantro servers, enter *96.
Page 227 Operational Features Operational Features Aastra Web UI The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
Page 228: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra Telecom recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Headset tx gain...
Page 229 Operational Features Operational Features Parameter Handsfree tx gain Audio mode Configuring Audio Transmit and Receive Gain Adjustments You can configure the audio transmit and gain adjustments using the configuration files only. Use the following procedure to configure this feature. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, and Receive Gain Adjustment Settings”...
Page 230: Ring Tones And Tone Sets
Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis.
Page 231 Operational Features Operational Features Aastra Web UI 41-001129-00 Rev 09, Release 1.4.1 Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Per-Line: Global Global Tone 1 Tone 2 5-119...
Page 232 Operational Features Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are: •...
Page 233: Configuring Ring Tones And Tone Sets
Operational Features Operational Features Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings”...
Page 234 Operational Features IP Phone UI Step Action Select Tone Set. Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is US. For 9112i/9133i: Press Set. For 480i/480i CT: Press Done.
Page 235 Operational Features Operational Features Aastra Web UI For per-line configuration: In the "Ring Tone" section, select a line for which you want to set ring tone. Select a value from the "LineN" field Note: See the “Ring Tone Settings Table” Click You must restart your IP phone for the changes to take affect.
Page 236: Priority Alerting
Operational Features Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI.
Page 237: Ring Tone Patterns
Operational Features Operational Features Sylantro Servers The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files.
Page 238 Operational Features If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal...
Page 239 Operational Features Operational Features The following table identifies the different Bellcore ring tone patterns and cadences. Pattern Bellcore Tone (Standard) Bellcore-dr2 Bellcore-dr3 Bellcore-dr4 Bellcore-dr5 Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) feature is enabled on the server-side, and the user is still waiting for a call, the "Bellcore-dr5"...
Page 240 Operational Features Call Waiting Tones Call Waiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on hold.
Page 241 Operational Features Operational Features Configuring Priority Alerting Use the following procedures to configure priority alerting on the IP phones. Configuration Files For specific parameters you can set in the configuration files for priority alerting, see Appendix A, the section, “Priority Alert Settings” Aastra Web UI Click on Basic Settings->Preferences.
Page 242 Operational Features Aastra Web UI Select a ring tone pattern for each of the following fields: • Group • Internal • External • Emergency • Priority • auto call distribution • community-1 • community-2 • community-3 • community-4 Click You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 243: Stuttered Dial Tone
Operational Features Operational Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web Configuring Stuttered Dial Tone Use the folllowing procedures to configure stuttered dial tone on the IP phones.
Page 244 Operational Features Aastra Web UI Click You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click 5-132 to save your changes. to restart the IP phone. 41-001129-00 Rev 09, Release 1.4.1...
Page 245: Call Waiting Tone
Operational Features Operational Features Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the configuration files and the Aastra Web Configuring Call Waiting Tone Use the folllowing procedures to configure a call waiting tone on the IP phones.
Page 246 Operational Features Aastra Web UI Click You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click 5-134 to save your changes. to restart the IP phone. 41-001129-00 Rev 09, Release 1.4.1...
Page 247: Language
Operational Features Operational Features Language Using the IP phone UI or the configuration files, you can set the phones to use a specific language to display in the IP Phone UI. When you set the language to use on the phone, all of the display screens (menus, services, options, etc.) display in that language.
Page 248 Operational Features IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select Language. Select In English (English), En francais (French), En espanol (Spanish), In Deutsch (German), or In italiano (Italian).
Page 249: About This Chapter
Advanced Operational Features About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature. Topics This chapter covers the following topics: Topic...
Page 250 Advanced Operational Features Advanced Operational Features This section provides the following information about advanced features of the IP phones: Feature MAC Address/Line Number in REGISTER Messages SIP Message Sequence for Blind Transfer Allows you to enable or disable the phone to use the Blind Update Caller ID During a Call Boot Sequence Recovery Mode Auto-Discovery Using mDNS...
Page 251: Mac Address/Line Number In Register Messages
Advanced Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI.
Page 252 Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->Advanced SIP Setting. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). Enable the "Send Line Number in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box).
Page 253: Sip Message Sequence For Blind Transfer
Advanced Operational Features Advanced Operational Features SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 254: Update Caller Id During A Call
Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the 200 OK message and/or in a re-INVITE message.
Page 255: Boot Sequence Recovery Mode
Advanced Operational Features Advanced Operational Features Boot Sequence Recovery Mode You can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the IP phone.
Page 256: Auto-Discovery Using Mdns
Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Page 257: Single Call Restriction (480I Ct Only)
Advanced Operational Features Advanced Operational Features Single Call Restriction (480i CT only) On the 480i CT, an administrator can enable or disable a single call restriction between the 480i CT base unit and a call server. When this feature is enabled (set to 1), you can make separate active calls from the 480i CT base unit and from the cordless handset.
Page 258 Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 6-10 to save your settings.
Page 259: Encryption And The Ip Phone
Encryption and the IP Phone About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server. Topics This chapter covers the following topics: Topic Encryption and the IP Phone Configuration File Encryption Method...
Page 260 Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information).
Page 261: Procedure To Encrypt/Decrypt Configuration Files
Encryption and the IP Phone Encryption and the IP Phone To make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and <mac>.cfg files are ignored, and only the encrypted equivalent files...
Page 262 Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra.tuz using password 1234abcd: C:\> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aastra.cfg prompting user for password: C:\>...
Page 263 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the "-v" variable to display version number. C:\> anacrypt -v The encryption tag format supported by this anacrypt is: Tuzo v1.3 rev1 The corresponding IP phone firmware build is: 20051017 41-001129-00 Rev 09, Release 1.4.1...
Page 265: Firmware Upgrade
About this chapter Introduction This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Upgrading the Firmware Manual Firmware Update (TFTP only) Manual Firmware and Configuration File Update Automatic Update (auto-resync) 41-001129-00 Rev 09, Release 1.4.1 Chapter 8 Firmware Upgrade Page...
Page 266: Upgrading The Firmware
Upgrading the Firmware Upgrading the Firmware The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol configured on the IP phone) to download configuration files and firmware. The configuration server should be ready and be able to accept connections. For information on setting up the configuration server, see Chapter 1, the section, “Configuration Server Requirement”...
Page 267 Firmware Upgrade Upgrading the Firmware Aastra Web UI Step Action Click on Advanced Settings->Firmware Update. Enter the TFTP server IP address or qualified domain name in the "TFTP Server IP" field. Enter the firmware file name (<phone model>.st) that you want to download to your IP phone in the "File Name"...
Page 268: Manual Firmware And Configuration File Update
Upgrading the Firmware Manual Firmware and Configuration File Update Restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Warning: Do not reset or turn off the phone until the download is complete.
Page 269 Firmware Upgrade Upgrading the Firmware Aastra Web UI Step Action Click on Operation->Reset. Click Click OK at the confirmation prompt. The firmware and configuration files download from the configuration server. 41-001129-00 Rev 09, Release 1.4.1...
Page 270: Automatic Update (Auto-Resync)
Upgrading the Firmware Automatic Update (auto-resync) The auto-resync feature on the IP phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, and HTTP servers.
Page 271 Firmware Upgrade Upgrading the Firmware Configuring Automatic Update Use the following procedures to configure automatic update of the IP phone firmware, configuration files, or both. Notes: If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot.
Page 272 Upgrading the Firmware Aastra Web UI Step Action Click on Advanced Settings->Configuration Server->Auto-Resync. Select the auto-resync mode from the Mode field. Valid values are None, Configuration Files, Firmware, Both. Default is None. Select the time from the Time (24-hour) field that you want the update to take place. Valid values are 00:00 to 23:30 (in 30 minute increments).
Page 273 Firmware Upgrade Upgrading the Firmware Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resync time" parameters, see Appendix A, the section, “Configuration Server Settings” 41-001129-00 Rev 09, Release 1.4.1 page A-10.
Page 275: Troubleshooting
About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Troubleshooting Troubleshooting Solutions...
Page 276: Troubleshooting
Troubleshooting Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using the Aastra Web UI, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 277: Support Information
Troubleshooting Troubleshooting In the Aastra Web UI, you can configure the log settings at Advanced Settings->Troubleshooting->Log Settings. Support Information You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings" section. Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary.
Page 278 Troubleshooting Performing Troubleshooting Tasks Use the following procedure to perform troubleshooting on the IP phone via the configuration files.. Configuration Files For specific parameters you can set in the configuration files, see Parameters” page A-107. Aastra Web UI Step Action Click on Advanced Settings->Troubleshooting.
Page 279 Troubleshooting Troubleshooting Aastra Web UI Step Action Click Click on Operation->Reset. In the "Restart Phone" field click To perform support tasks: To store the local configuration file to the specified location, click on local.cfg" field. To store the server configuration file to the specified location, click on "Get server.cfg"...
Page 280: Troubleshooting Solutions
Troubleshooting Solutions Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Page 281: Why Does My Phone Display The "No Service" Message
Troubleshooting Troubleshooting Solutions Please ensure that the TFTP server is running and accessible on the network. If the firmware file is correctly located on the running TFTP server, the phone will locate the file and reload the application onto the phone. Why does my phone display the “No Service”...
Page 282: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Troubleshooting Solutions Reason: Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted <mac>.tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware.
Page 283: How Do I Restart The Ip Phone
Troubleshooting Troubleshooting Solutions How do I restart the IP phone? IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select Phone Status. Select Restart Phone.
Page 284 Troubleshooting Solutions Aastra Web UI Step Action Click Click OK at the confirmation prompt. 9-10 41-001129-00 Rev 09, Release 1.4.1...
Page 285: How Do I Set The Ip Phone To Factory Default
Troubleshooting Troubleshooting Solutions How do I set the IP phone to factory default? IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select Phone Status.
Page 286 Troubleshooting Solutions IP Phone UI Step Action For 9112i/9133i: Press #=Confirm. For 480i/480i CT: Press Default. Note: Press Cancel to cancel the operaiton. Press Restart when the phone prompts you to restart the phone. Aastra Web UI Step Action Click on Operation->Reset. To restore all factory defaults: In the "Restore to Factory Defaults"...
Page 287 Troubleshooting Troubleshooting Solutions Aastra Web UI Step Action To restore the local configuration file factory defaults only: In the "Remove Local Configuration Settings" field, click This restores all factory defaults to the local configuration file. It removes the configuration file that contains saved parameters set from the Aastra Web UI or the IP phone UI..
Page 288: How To Reset A User's Password
Troubleshooting Solutions How to reset a user’s password? IP Phone UI Step Action For 9112i/9133i: Press on the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Select User Password. Enter the current user password.
Page 289 Troubleshooting Troubleshooting Solutions Aastra Web UI Step Action In the "New Password" field, enter the new user password. In the "Confirm Password" field, enter the new user password again. Click to save your changes. 41-001129-00 Rev 09, Release 1.4.1 9-15...
Page 291: Configuration Parameters About This Appendix
Configuration Parameters About this appendix About this appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. Topics This appendix covers the following topics: Topic Setting Parameters in Configuration Files Operational, Basic, and Advanced Parameters Network Settings...
Page 292 About this appendix Topic SIP Basic, Global Settings SIP Basic, Per-Line Settings Advanced SIP Settings RTP, Codec, DTMF Global Settings DTMF Per-Line Settings Silence Suppression Settings Voicemail Settings Directory Settings Callers List Settings Call Forward Settings Missed Calls Indicator Settings XML Settings Action URI Settings Ring Tone and Tone Set Global Settings...
Page 293 Configuration Parameters About this appendix Topic Update Caller ID Setting. Boot Sequence Recovery Mode. Single Call Restriction Troubleshooting Parameters 41-001129-00 Rev 09, Release 1.4.1 Page page A-105 page A-105 page A-106 page A-107...
Page 294: Setting Parameters In Configuration Files
Setting Parameters in Configuration Files Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The <mac>.cfg file stores configuration settings specific to the IP phone with that MAC address.
Page 295: Operational, Basic, And Advanced Parameters
Configuration Parameters Operational, Basic, and Advanced Parameters Operational, Basic, and Advanced Parameters The following sections provide the configuration parameters you can configure on the IP phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The table also provides the method for which the parameters can be configured (IP phone UI, Aastra Web UI, or configuration files).
Page 296 Operational, Basic, and Advanced Parameters Parameter – subnet mask Subnet Mask (in Web UI) Description Format Default Value Range Example IP phone UI Options->Network Settings Aastra Web UI Advanced Settings->Network Configuration Files aastra.cfg, <mac>.cfg Subnet mask defines the IP address range local to the IP phone. IP address 255.255.255.0 Not Applicable...
Page 297 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – default gateway Gateway (in Web UI) Description Format Default Value Range Example Parameter – dns1 Primary DNS (in Web UI) Description Format Default Value Range Example Parameter – dns2 Secondary DNS (in Web UI) Description Format...
Page 298: Password Settings
Operational, Basic, and Advanced Parameters Password Settings Parameter – Configuration Files admin password Description Allows you to set a new administrator password for the IP phone. Format Not Applicable Default Value 22222 Range Up to 63 alphanumeric characters Example admin password: 123456 Parameter –...
Page 299 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Configuration Files options password enabled Description Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI.
Page 300: Aastra Web Ui Settings
Operational, Basic, and Advanced Parameters Aastra Web UI Settings Parameter – Configuration Filesaastra.cfg, <mac>.cfg web interface enabled Description Enables or disables the Aastra Web UI for a single IP phone when placed in the <mac>.cfg file. Enables or disables the Aastra Web UI for all phones when placed in the aastra.cfg file.
Page 301 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI tftp server Aastra Web UI TFTP Server Configuration Files (in Web UI) Description The TFTP server’s IP address or qualified domain name. If DHCP is enabled and the DHCP server provides the information, this field is automatically populated.
Page 302 Operational, Basic, and Advanced Parameters Parameter – IP phone UI use alternative tftp server Aastra Web UI Configuration Files Use Alternate TFTP (in Web UI) Description Enables or disables the alternate TFTP server. Valid values are "0" disabled and "1" enabled. Format Not Applicable Default Value...
Page 303 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI ftp username Aastra Web UI Configuration Files FTP User Name (in Web UI) Description The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone. Format Text Default Value...
Page 304 Operational, Basic, and Advanced Parameters Parameter – http path HTTP Path (in Web UI) Description Format Default Value Range Example A-14 IP phone UI Options->Network->HTTP Server Aastra Web UI Advanced Settings->Configuration Server Configuration Files aastra.cfg, <mac>.cfg The HTTP sub-directory path name to enter. If the IP phone’s files are located in a sub-directory beneath the server’s HTTP root directory, the relative path to that sub-directory should be entered in this field.
Page 305 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – auto resync mode Mode (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Configuration Server-> Auto-Resync Configuration Files aastra.cfg, <mac>.cfg Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period.
Page 306 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI auto resync time Configuration Files Time (24-hour) (in Web UI) Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers.
Page 307: Type Of Service (Tos)/Dscp Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings Parameter – IP phone UI tos sip Aastra Web UI Configuration Files Description The Differentiated Services Code Point (DSCP) for SIP packets. Format Integer Default Value Range 0 to 63 Example tos sip: 3 Parameter –...
Page 308: Virtual Local Area Network (Vlan) Settings
Operational, Basic, and Advanced Parameters Virtual Local Area Network (VLAN) Settings Parameter – IP phone UI tagging enabled Aastra Web UI Configuration Files VLAN Enable (in Web UI) Description Enables or disables VLAN on the IP phones. Format Boolean Default Value 0 (false) Range 0 (false)
Page 309 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI tos priority map SIP Priority RTP Priority RTCP Priority (for Port 0 in Web UI) Aastra Web UI Configuration Files Description This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter).
Page 310 Operational, Basic, and Advanced Parameters Parameter – IP phone UI priority non-ip Aastra Web UI Priority, Non-IP Packet Configuration Files (in Web UI) Description Specifies the priority value for non-IP packets. Format Integer Default Value Range 0 to 7 Example priority non-ip: 7 Parameter –...
Page 311: Network Address Translation (Nat) Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings Parameter – sip nat ip NAT IP (in Web UI) Description Format Default Value Range Example Parameter – sip nat port NAT Port (in Web UI) Description Format Default Value Range Example...
Page 312 Operational, Basic, and Advanced Parameters Parameter – sip nortel nat timer Nortel NAT Timer (in Web UI) Description Format Default Value Range Example A-22 Aastra Web UI Advanced Settings->Network Configuration Files aastra.cfg, <mac>.cfg The interval, in seconds, that the phone sends SIP ping requests to the Nortel proxy.
Page 313: Time Server Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Time Server Settings Parameter – time server disabled NTP Time Servers (in Web UI) Description Format Default Value Range Example Parameter – time server1 Time Server 1 (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1...
Page 314 Operational, Basic, and Advanced Parameters Parameter – time server2 Time Server 2 (in Web UI) Description Format Default Value Range Example Parameter – time server3 Time Server 3 (in Web UI) Description Format Default Value Range Example A-24 Aastra Web UI Advanced Settings->Network->...
Page 315: Time And Date Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Time and Date Settings Parameter – time format Time Format (in Phone UI) Description Format Default Value Range Example Parameter – date format Date Format (in Phone UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 IP phone UI...
Page 316 Operational, Basic, and Advanced Parameters Parameter – dst config Daylight Savings (in Phone UI) Description Format Default Value Range Example Parameter – time zone name Time Zone (in Phone UI) Description Format Default Value Range Example Parameter – time zone code Time Zone (in Phone UI) Description...
Page 317 Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Name AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia...
Page 318 Operational, Basic, and Advanced Parameters Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada...
Page 319 Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana...
Page 320 Operational, Basic, and Advanced Parameters Time Zone Name PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei...
Page 321 Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name VA-Vatican YU-Belgrade 41-001129-00 Rev 09, Release 1.4.1 Time Zone Code A-31...
Page 322: Sip Local Dial Plan Settings
Operational, Basic, and Advanced Parameters SIP Local Dial Plan Settings Parameter – displayName1 Idle Display Name 1 (in Web UI) Description Format Default Value Range Example Parameter – displayName2 Idle Display Name 2 (in Web UI) Description Format Default Value Range Example A-32...
Page 323 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip dial plan Local Dial Plan (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <mac>.cfg A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number.
Page 324 Operational, Basic, and Advanced Parameters Parameter – sip dial plan terminator Send Dial Plan Terminator (in Web UI) Description Format Default Value Range Example Parameter – sip digit timeout Digit Timeout (in Web UI) Description Format Default Value Range Example A-34 Aastra Web UI Basic Settings->Preferences...
Page 325: Sip Basic, Global Settings
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) Description Format Default Value Range Example Parameter – sip user name Phone Number (in Web UI) Description Format Default Value...
Page 326 Operational, Basic, and Advanced Parameters Parameter – sip display name Caller ID (in Web UI) Description Format Default Value Range Example Parameter – sip auth name Authentication Name (in Web UI) Description Format Default Value Range Example Parameter – sip password Password (in Web UI) Description...
Page 327 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip bla number BLA Number (in Web UI) Description Format Default Value Range Example Parameter – sip mode Line mode (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Global SIP->...
Page 328 Operational, Basic, and Advanced Parameters SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip proxy port Proxy Port (in Web UI) Description Format Default Value Range Example A-38 IP Phone UI...
Page 329 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value Range Example Parameter –...
Page 330 Operational, Basic, and Advanced Parameters Parameter – sip outbound proxy port outbound proxy port (in Web UI) Description Format Default Value Range Example Parameter – sip registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example A-40 Aastra Web UI Advanced Settings->Global SIP->...
Page 331 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 IP Phone UI...
Page 332 Operational, Basic, and Advanced Parameters Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip registration period Registration Period (in Web UI) Description Format Default Value Range Example A-42 Aastra Web UI Advanced Settings->Global SIP->...
Page 333: Sip Basic, Per-Line Settings
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of "N" is 1 - 9 for 480i, 480i CT, and 9133i. The value of "N" is 1 for 9112i.. SIP Per-Line Authentication Settings Parameter –...
Page 334 Operational, Basic, and Advanced Parameters Parameter – sip lineN display name Caller ID (in Web UI) Description Format Default Value Range Example Parameter – sip lineN auth name Authentication Name (in Web UI) Description Format Default Value Range Example A-44 Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i)
Page 335 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN password Password (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (9112i) Configuration Files aastra.cfg, <mac>.cfg...
Page 336 Operational, Basic, and Advanced Parameters Parameter – sip lineN bla number BLA Number (in Web UI) Description Format Default Value Range Example A-46 Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (9112i) Configuration Files aastra.cfg, <mac>.cfg Allows you to assign a phone number that is shared on specific lines on...
Page 337 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN mode Line Mode (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Aastra Web UI Advanced Settings->Global SIP (9112i) Configuration Files aastra.cfg, <mac>.cfg...
Page 338 Operational, Basic, and Advanced Parameters SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip lineN proxy port Proxy Port (in Web UI) Description Format Default Value Range Example A-48...
Page 339 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value Range...
Page 340 Operational, Basic, and Advanced Parameters Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Description Format Default Value Range Example Parameter – sip lineN registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example A-50 Aastra Web UI...
Page 341 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1...
Page 342 Operational, Basic, and Advanced Parameters Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip lineN registration period Registration Period (in Web UI) Description Format Default Value Range Example A-52 Aastra Web UI...
Page 343: Advanced Sip Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Description Format Default Value Range Example Parameter – sip explicit mwi subscription period Explicit MWI Timeout (in Web UI) Description Format Default Value...
Page 344 Operational, Basic, and Advanced Parameters Parameter – sip session timer Session Timer (in Web UI) Description Format Default Value Range Example Parameter – sip T1 timer T1 Timer (in Web UI) Description Format Default Value Range Example A-54 Aastra Web UI Advanced Settings->Global SIP->...
Page 345 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip T2 timer T2 Timer (in Web UI) Description Format Default Value Range Example Parameter – sip transaction timer Transaction Timer (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Global SIP->...
Page 346 Operational, Basic, and Advanced Parameters Parameter – sip transport protocol Transport Protocol (in Web UI) Description Format Default Value Range Example Parameter – sip registration retry timer Registration Failed Retry Timer (in Web UI) Description Format Default Value Range Example A-56 Aastra Web UI Advanced Settings->Global SIP->...
Page 347 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip registration timeout retry timer Registration Timeout Retry Timer (in Web UI) Description Format Default Value Range Example Parameter – sip registration renewal timer Registration Renewal Timer (in Web UI) Description Format Default Value Range...
Page 348: Rtp, Codec, Dtmf Global Settings
Operational, Basic, and Advanced Parameters RTP, Codec, DTMF Global Settings Parameter – sip rtp port RTP Port Base (in IP Phone UI) RTP Port (in Web UI) Description Format Default Value Range Example Parameter – sip use basic codecs Basic Codecs (in Web UI) Description Format...
Page 349 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Description Format Default Value Range Example Parameter – sip customized codec Customized Codec Preference List (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1...
Page 350: Dtmf Per-Line Settings
Operational, Basic, and Advanced Parameters Parameter – sip dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example DTMF Per-Line Settings Parameter – sip lineN dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example A-60 Aastra Web UI...
Page 351: Silence Suppression Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Silence Suppression Settings Parameter – sip silence suppression Silence Suppression (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <mac>.cfg Silence suppression is enabled by default on the IP phones.
Page 352: Voicemail Settings
Operational, Basic, and Advanced Parameters Voicemail Settings Parameter – sip lineN vmail Note: The value of "N" is 1 - 9 for 480i, 480i CT, and 9133i. The value of "N" is 1 for 9112i. Description Format Default Value Range Example A-62 Configuration Files...
Page 353: Directory Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Directory Settings Parameter – Aastra Web UI directory 1 Configuration Files Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Format Alphanumeric characters Default Value Not Applicable Range...
Page 354: Callers List Settings
Operational, Basic, and Advanced Parameters Callers List Settings Parameter – Configuration Files callers list disabled Description Enables or disables the Callers List. If this parame.ter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List.
Page 355: Missed Calls Indicator Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Missed Calls Indicator Settings Parameter – Configuration Files missed calls indicator disabled Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Page 356: Xml Settings
Operational, Basic, and Advanced Parameters XML Settings Parameter – Aastra Web UI xml application URI Configuration Files XML Application URI (in Web UI) Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range...
Page 357 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – xml application post list XML Push Server List (in Web UI) Description Format Default Value Range Example Parameter – xml beep notification XML Beep Support (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1...
Page 358 Operational, Basic, and Advanced Parameters Parameter – xml status scroll delay Status Scroll Delay (seconds) (in Web UI) Description Format Default Value Range Example A-68 Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, <mac>.cfg Specifies the length of time, in seconds, that each XML status message displays on the phone.
Page 359: Action Uri Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Action URI Settings Parameter – Aastra Web UI action uri startup Configuration Files Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs. Format Fully qualified URI Default Value...
Page 360 Operational, Basic, and Advanced Parameters Parameter – action uri incoming Incoming Call (in Web UI) Description Format Default Value Range Example Parameter – action uri outgoing Outgoing Call (in Web UI) Description Format Default Value Range Example A-70 Aastra Web UI Advanced Settings->Action URI Configuration Files aastra.cfg, <mac>.cfg...
Page 361 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – action uri offhook Offhook (in Web UI) Description Format Default Value Range Example Parameter – action uri onhook Onhook (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Advanced Settings->Action URI Configuration Files...
Page 362: Ring Tone And Tone Set Global Settings
Operational, Basic, and Advanced Parameters Ring Tone and Tone Set Global Settings Parameter – ring tone Global Ring Tone (in Web UI) Description Format Default Value Range Example Parameter – tone set Tone Set (in Web UI) Description Format Default Value Range Example A-72...
Page 363: Ring Tone Per-Line Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Ring Tone Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Sets the type of ring tone on the IP phone on a per-line basis.
Page 364: Stuttered Dial Tone Setting
Operational, Basic, and Advanced Parameters Stuttered Dial Tone Setting Parameter – stutter disabled Stuttered Dial Tone (in Web UI) Description Format Default Value Range Example Call Waiting Tone Setting Parameter – call waiting tone Play Call Waiting Tone (in Web UI) Description Format Default Value...
Page 365: Priority Alert Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Priority Alert Settings Parameter – prioity alerting enabled Enable Priority Alerting (in Web UI) Description Format Default Value Range Example For Sylantro Server only Parameter – alert auto call distribution auto call distribution (in Web UI) Description Format...
Page 366 Operational, Basic, and Advanced Parameters Parameter – alert community 1 community-1 (in Web UI) Description Format Default Value Range Example Parameter – alert community 2 community-2 (in Web UI) Description Format Default Value Range Example A-76 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 367 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – alert community 3 community-3 (in Web UI) Description Format Default Value Range Example Parameter – alert community 4 community-4 (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI: Basic Settings->Preferences->...
Page 368 Operational, Basic, and Advanced Parameters Parameter – alert external alert external (in Web UI) Description Format Default Value Range Example Parameter – alert emergency alert emergency (in Web UI) Description Format Default Value Range Example A-78 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 369 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – alert group alert group (in Web UI) Description Format Default Value Range Example Parameter – alert internal alert internal (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI: Basic Settings->Preferences->...
Page 370: Language Settings
Operational, Basic, and Advanced Parameters Parameter – alert priority alert priority (in Web UI) Description Format Default Value Range Example Language Settings Parameter – language Description Format Default Value Range Example A-80 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg When an "alert priority"...
Page 371: Suppress Dtmf Playback Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Suppress DTMF Playback Settings Parameter – Aastra Web UI suppress dtmf playback Configuration Files Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. When you disable the suppression of DTMF playback and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 372: Intercom And Auto-Answer Settings
Operational, Basic, and Advanced Parameters Intercom and Auto-Answer Settings Outgoing Intercom Settings (480i/480i CT only) Parameter – Aastra Web UI sip intercom type Configuration Files Type (in Web UI) Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Page 373 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip intercom prefix code Configuration Files Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
Page 374 Operational, Basic, and Advanced Parameters Incoming Intercom Settings Parameter – Aastra Web UI sip intercom mute mic Configuration Files Microphone Mute (in Web UI) Description Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller. Format Integer Default Value...
Page 375: Audio Transmit And Receive Gain Adjustment Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Parameter – Configuration Files headset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 376 Operational, Basic, and Advanced Parameters Parameter – Configuration Files handset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 377 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Configuration Files handsfree tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 378: Directed Call Pickup (Blf Call Interception) Settings
Operational, Basic, and Advanced Parameters Directed Call Pickup (BLF Call Interception) Settings Parameter – Aastra Web UI directed call pickup Configuration Files Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature. Format Boolean Default Value 0 (disabled)
Page 379: Blf Subscription Period Settings
Configuration Parameters Operational, Basic, and Advanced Parameters BLF Subscription Period Settings Parameter – Aastra Web UI sip blf subscription period Configuration Files BLF Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 380: Hard Key Parameters
Hard Key Parameters Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – Configuration Files redial disabled Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Page 381 Configuration Parameters Hard Key Parameters Parameter – Configuration Files call transfer disabled Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Page 382 Hard Key Parameters Parameter – Aastra Web UI map conf key to Configuration Files Map Conf Key To (in Web UI) Description Sets the Conf key as a speedial key if a value is entered for this parameter. If you leave this parameter blank, the Conf key returns to its original functionality.
Page 383: Softkey/Programmable Key Parameters
Configuration Parameters Softkey/Programmable Key Parameters Softkey/Programmable Key Parameters This section provides the softkey and programmable key parameters you can configure on the IP phones. The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone.
Page 384: Softkey Settings For 480I And 480I Ct
Softkey/Programmable Key Parameters Softkey Settings for 480i and 480i CT The value of "N" for the following parameters is dependent on the number of softkeys available on the 480i/480i CT models. See the table above for applicable values. Parameter – softkeyN type Type (in Web UI)
Page 385 Configuration Parameters Softkey/Programmable Key Parameters Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 none line speeddial list ("BLF\List" in the Aastra Web UI) flash park pickup empty softkey1 type: line softkey2 type: speeddial softkey3 type: lcr softkey 4 type: xml A-95...
Page 386 Softkey/Programmable Key Parameters Parameter – softkeyN label Label (in Web UI) Description Format Default Value Range Example A-96 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey. The “softkeyN label”...
Page 387 Configuration Parameters Softkey/Programmable Key Parameters Parameter – softkeyN value Value (In WEb UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the value you assign to the softkey. The “softkeyN value”...
Page 388 Softkey/Programmable Key Parameters Parameter – softkeyN line Line (in Web UI) Description Format Default Value Range Example A-98 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 389 Configuration Parameters Softkey/Programmable Key Parameters Parameter – softkeyN states Idle, Connected, Incoming, Outgoing (in Web UI) Description Format Default Value Range Example 41-001129-00 Rev 09, Release 1.4.1 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing) for the "softkeyN state"...
Page 390: Programmable Key Settings For 9112I And 9133I
Softkey/Programmable Key Parameters Programmable Key Settings for 9112i and 9133i The value of "N" for the following parameters is dependent on the number of programmable keys available on the 9112i/9133i models. See the table on Parameter – prgkeyN type Type (in Web UI) Description Format...
Page 391 Configuration Parameters Softkey/Programmable Key Parameters Range Example Parameter – Aastra Web UI prgkeyN value Configuration Files aastra.cfg, <mac>.cfg Value (in Web UI) Description This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 392 Softkey/Programmable Key Parameters Parameter (9133i only) – prgkeyN line Line (in Web UI) Description Format Default Value Range Example A-102 Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the programmable key you are configuring.
Page 393: Advanced Operational Parameters
Configuration Parameters Advanced Operational Parameters Advanced Operational Parameters The following parameters in this section allow the system admininstrator to set advanced operational features on the IP phones. MAC Address/Line Number This section provides the parameters you can set to enable or disable the sending of the MAC address and line number in REGISTER messages to the call server.
Page 394: Blind Transfer Setting
Parameter – sip send line Send Line Number in REGISTER Message (in Web UI) Description Format Default Value Range Example Blind Transfer Setting. Parameter – sip cancel after blind transfer Description Format Default Value Range Example Aastra Web UI: Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 395: Update Caller Id Setting
Configuration Parameters Advanced Operational Parameters Update Caller ID Setting. Parameter – sip update callerid Description Format Default Value Range Example Boot Sequence Recovery Mode. Parameter – force web recovery mode disabled Description Format Default Value Range Example Parameter – max boot count Description Format Default Value...
Page 396: Single Call Restriction
Advanced Operational Parameters Single Call Restriction Parameter – two call support Two Call Support (in Web UI) Description Format Default Value Range Example A-106 Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the single media path restriction between the 480i CT base unit and the handset.
Page 397: Troubleshooting Parameters
Configuration Parameters Troubleshooting Parameters Troubleshooting Parameters The following parameters in this section allow the system admininstrator to set logging and support settings for troubleshooting purposes. Parameter – log ip Description Format Default Value Range Example Parameter – log port Description Format Default Value Range...
Page 398: Troubleshooting Parameters
Troubleshooting Parameters Parameter – log level Log Level (in Web UI) Description Format Default Value Range Example A-108 Aastra Web UI Advanced Settings->Troubleshooting Configuration Files aastra.cfg, <mac>.cfg Specifies the severity level of the logs to be reported to a log file. When this parameter is set to a specific value, only the logs with characteristics of this value and higher are reported to the log file.
Page 399 Configuration Parameters Troubleshooting Parameters 41-001129-00 Rev 09, Release 1.4.1 A-109...
Page 400 Troubleshooting Parameters Time Zone Name AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba...
Page 401 Configuration Parameters Troubleshooting Parameters Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GF-Cayenne...
Page 402 Troubleshooting Parameters Time Zone Name HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue...
Page 403 Configuration Parameters Troubleshooting Parameters Time Zone Name PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei...
Page 404 Troubleshooting Parameters Time Zone Name VA-Vatican YU-Belgrade A-114 Time Zone Code 41-001129-00 Rev 09, Release 1.4.1...
Page 405: Configuration Server Setup
Configuration Server Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network. Topics This appendix covers the following topics: Topic Configuration Server Protocol Setup TFTP Server Set-up 41-001129-00 Rev 09, Release 1.4.1 Appendix B Page page B-2...
Page 406: Configuration Server Protocol Setup
Configuration Server Protocol Setup Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from.
Page 407 Configuration Server Setup Configuration Server Protocol Setup If you want to prevent users from writing files to the directory select the “Deny all requests” in the “Write Request Behavior” category. Click the OK button after you have entered all the required information. All the firmware files should be in the file system root directory.
Page 409: Appendix C Configuring The Ip Phone At The Asterisk Ip Pbx
About this appendix Introduction This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic IP Phone at the Asterisk IP PBX 41-001129-00 Rev 09, Release 1.4.1 Configuring the IP Phone at the Asterisk IP PBX...
Page 410: Ip Phone At The Asterisk Ip Pbx
IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed.
Page 411 Configuring the IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX ;able to use it. In this example' sip' is used. You can use ;whatever you like, but make sure they are the same, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) context=sip...
Page 413: Sample Configuration Files
Sample Configuration Files About this appendix Introduction This appendix provides sample configuration files for the 480i, 480i CT, 9112i, and 9133i. Topics This appendix covers the following topics: Topic Sample Configuration Files 480i Sample Configuration File 480i CT Sample Configuration File 9112i Sample Configuration File 9133i Sample Configuration File 41-001129-00 Rev 09, Release 1.4.1...
Page 414: Sample Configuration File
Sample Configuration Files Sample Configuration Files This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes.
Page 415 Sample Configuration Files Sample Configuration Files # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>.cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the "<mac>.cfg"...
Page 416 Sample Configuration Files # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg"...
Page 417 Sample Configuration Files Sample Configuration Files # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 #sip nortel nat timer: 60 # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address...
Page 418 Sample Configuration Files ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP...
Page 419 Sample Configuration Files Sample Configuration Files (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs # The dial plan is a regular expression that supports the following # syntax: 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # If the dialled number doesn't match the dial plan then the call...
Page 420 Sample Configuration Files #sip dial plan terminator: 1 #------------------------------------------------------------------ # General SIP Settings # = = = = = = = = = = = #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1...
Page 421 Sample Configuration Files Sample Configuration Files sip screen name: Joe Smith sip user name: 4256 sip display name: Joseph Smith # the caller name sent out when making sip vmail: *78 sip auth name: jsmith sip password: 12345 sip mode: 0 sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 sip registrar ip: aastra.com...
Page 422 IP Phone Administrator Guide Sample Configuration Files sip line3 mode: 1 sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001...
Page 423 Sample Configuration Files Sample Configuration Files # call/line appearances and have a type, label and value associated # with it as seen here in the default softkey settings. # SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum number of characters for this value is 10 for speeddials and dnd, 9 chars for lines, blf # SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from...
Page 424: 480I Ct Sample Configuration File
IP Phone Administrator Guide Sample Configuration Files softkey8 value: 4559 softkey8 line: 1 # list softkey11 type: list softkey12 type: list 480i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 480iCT # Notes: # The general format used here is similar to configuration files # used by several UNIX-based programs.
Page 425 Sample Configuration Files Sample Configuration Files # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>.cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the "<mac>.cfg"...
Page 426 IP Phone Administrator Guide Sample Configuration Files # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. D-14 41-001129-00 Rev 09, Release 1.4.1...
Page 427 Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time server disabled: 1 # Time server disabled.
Page 428 Sample Configuration Files #sip nortel nat timer: 60 # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # Option 3: # If you know the public IP address of your NAT device and and have # opened up a port for the SIP messages then you can statically...
Page 429 Sample Configuration Files Sample Configuration Files # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.130 #alternative tftp server:...
Page 430 Sample Configuration Files # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs # The dial plan is a regular expression that supports the following # syntax:...
Page 431 Sample Configuration Files Sample Configuration Files # with a 0 or 1, any 5 digit number # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 #------------------------------------------------------------------- # General SIP Settings # ====================...
Page 432 Sample Configuration Files L1 to L4 on the 480i and 480iCT L1 to L3 on the 9133i L1 on the 9112i These can be over-ridden on a per-line basis using the per-line settings. See the Admin Guide for a detailed explaination of how this works sip screen name: Joe Smith sip user name: 4256 sip display name: Joseph Smith # the caller name sent out when making...
Page 433 Sample Configuration Files Sample Configuration Files # ===================== # configure line 3 as the support Broadsoft SCA line - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321...
Page 434 Sample Configuration Files # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # "<mac>.cfg" file, since these are unique to each phone. # Notes: # There are a maximum of 18 softkeys that can be configured on the # 480i or 480iCT phone.
Page 435 Sample Configuration Files Sample Configuration Files softkey1 value: *8 softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 label: Jane Doe...
Page 436 IP Phone Administrator Guide Sample Configuration Files # phones' handset. These parameters can be defined either int the # aastra.cfg or the <mac>.cfg files. # The feature keys are displayed when the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these parameters the feature keys that exist on # the hand set have to be refreshed.
Page 437 Sample Configuration Files Sample Configuration Files # is set to use Spanish Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Displayed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key.
Page 438 Sample Configuration Files 58 - Menu (Options) 59 - Feature Key 60 - Redial 61 - Directory 62 - Callers' list 63 - Services 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature key N hs event"...
Page 439 Sample Configuration Files Sample Configuration Files Feature key 0 control: 0 Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature key 1 base event: 12...
Page 440 IP Phone Administrator Guide Sample Configuration Files Feature key 5 Sp label: "Sp-Callers" Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top"...
Page 441: 9112I Sample Configuration File
Sample Configuration Files Sample Configuration Files 9112i Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 9112i # Notes: # The general format used here is similar to configuration files # used by several UNIX-based programs. Any text following a number # sign (#) is considered to be a comment, unless the number sign is # contained within double-quotes ("#") where it is considered to be # a pound.
Page 442 Sample Configuration Files # DHCP Setting # ============ #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: # DHCP is normally set from the Options list on the phone or # the web interface # If DHCP is disabled, the following network settings will # have to be configured manually either through the configuration...
Page 443 Sample Configuration Files Sample Configuration Files #time server disabled: 1 # Time server disabled. #time server1: # Enable time server and enter at #time server2: # least one time server IP address or #time server3: # qualified domain name. # Time Server Disabled: 0 = false, means the time server is not disabled.
Page 444 Sample Configuration Files # Additional Network Settings #============================ #sip rtp port: 3000 # Eg. RTP packets are sent to port 3000. #------------------------------------------------------------------- # Configuration Server Settings # ============================= # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP...
Page 445 Sample Configuration Files Sample Configuration Files # Dial Plan Settings # ================== # Notes: # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#"...
Page 446 Sample Configuration Files #sip dial plan terminator: 1 #------------------------------------------------------------------- # General SIP Settings # ==================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 # limit codecs to G711 and G729...
Page 447 Sample Configuration Files Sample Configuration Files sip registrar ip: aastra.com sip registrar port: 0 sip registration period: 3600 # registration period in seconds #------------------------------------------------------------------- # Programmable Key Settings # ========================= # Programmable keys can be set either server wide or unique to each phone. # Setting programmable keys as line/call appearances should be done in the # "<mac>.cfg"...
Page 448: 9133I Sample Configuration File
IP Phone Administrator Guide Sample Configuration Files prgkey2 type: speeddial prgkey2 value: *69 # DND Key #prgkey1 type: dnd # blf #prgkey2 type: blf #prgkey2 value: 4559 # list #prgkey1 type: list #prgkey2 type: list 9133i Sample Configuration File # Sample Configuration File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 9133i...
Page 449 Sample Configuration Files Sample Configuration Files # for the full list of supported parameters, their defaults and # valid ranges. # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg"...
Page 450 IP Phone Administrator Guide Sample Configuration Files # The "aastra.cfg" file configures the settings server wide, while # the "<mac>.cfg" file configures only the phone with the MAC # address for which the file is named (for example, # "00085d0304f4.cfg"). The settings in the "aastra.cfg" file will # be overridden by settings which also appear in the "<mac>.cfg"...
Page 451 Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ===================== #time server disabled: 1 # Time server disabled.
Page 452 IP Phone Administrator Guide Sample Configuration Files #sip nortel nat timer: 60 # seconds between keep alive messages D-40 41-001129-00 Rev 09, Release 1.4.1...
Page 453 Sample Configuration Files Sample Configuration Files # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # Option 3: # If you know the public IP address of your NAT device and and have # opened up a port for the SIP messages then you can statically...
Page 454 IP Phone Administrator Guide Sample Configuration Files D-42 41-001129-00 Rev 09, Release 1.4.1...
Page 455 Sample Configuration Files Sample Configuration Files ## TFTP server settings tftp server: 192.168.0.130 #alternative tftp server: #use alternative tftp server: 1 # If your DHCP server assigns ## FTP server settings #ftp server: 192.168.0.131 #ftp username: aastra #ftp password: 480iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com #http path: firmware...
Page 456 IP Phone Administrator Guide Sample Configuration Files D-44 41-001129-00 Rev 09, Release 1.4.1...
Page 457 Sample Configuration Files Sample Configuration Files 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # If the dialled number doesn't match the dial plan then the call # is rejected. sip digit timeout: 3 # set the inter-digit timeout in seconds # Example dial plans sip dial plan: "x+#|xx+*"...
Page 458 Sample Configuration Files # General SIP Settings # ====================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip messaging #sip use basic codecs: 1 # limit codecs to G711 and G729...
Page 459 Sample Configuration Files Sample Configuration Files sip auth name: jsmith # account used to authenticate user sip password: 12345 sip mode: 0 sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 sip registrar ip: aastra.com sip registrar port: 0 sip registration period: 3600 # registration period in seconds # Per-line SIP Settings...
Page 460 IP Phone Administrator Guide Sample Configuration Files sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.102 sip line5 registrar port: 5060...
Page 461 Sample Configuration Files Sample Configuration Files # PRGKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If prgkey type is blf it is the extension you want to monitor.
Page 463: Sample Blf Softkey Settings
Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Sample BLF Softkey Settings Asterisk BLF BroadSoft BroadWorks BLF 41-001129-00 Rev 09, Release 1.4.1 Appendix E Page...
Page 464 Sample BLF Softkey Settings Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and programmable key configurations to enable Asterisk BLF support on Aastra IP phones. 480i and 480i CT Configuration Parameters for Asterisk BLF softkey1 type: blf softkey1 value: 9995551212 softkey1 label: John softkey1 line: 1...
Page 465: Broadsoft Broadworks Blf
Sample BLF Softkey Settings Sample BLF Softkey Settings BroadSoft BroadWorks BLF The following are sample softkey and programmable key configurations to enable Broadsoft BroadWorks Busy Lamp Field support on Aastra IP phones. 480i and 480i CT Configuration Parameters for Broadsoft BroadWorks BLF Note: One softkey must be defined of type “list”...
Page 467: Sample Multiple Proxy Server Configuration
Sample Multiple Proxy Server About this appendix Introduction This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Multiple Proxy Server Configuration 41-001129-00 Rev 09, Release 1.4.1 Appendix F Configuration Page page F-2...
Page 468: Multiple Proxy Server Configuration
Multiple Proxy Server Configuration Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings.
Page 469 Sample Multiple Proxy Server Configuration Multiple Proxy Server Configuration Continued... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip line3 user name:...
Page 471: Creating An Xml Application
Creating an XML Application About this appendix Introduction This appendix provides information required to create an XML application for use on the IP phones. Topics This appendix covers the following topics: Topic How to Create an XML Application XML format Creating XML Objects Creating Custom Softkeys Text Menu Object (Menu Screens)
Page 472: How To Create An Xml Application
How to Create an XML Application How to Create an XML Application This Appendix describes how to create an XML application for your IP phones. Sections in this appendix include: • Creating XML Objects • XML Schema File XML format The text in the Aastra XML objects must be compliant with XML recommendations and special characters must be escape encoded.
Page 473: Creating Custom Softkeys
Creating an XML Application How to Create an XML Application Creating Custom Softkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML screen type (Text Menu, Text Screen, User Input, Directory). A developer can define up to six softkeys before the closing tag of any object on the 480i/480i CT.
Page 474: Text Menu Object (Menu Screens
Text Menu Object Implementation The following is how you would implement the Text Menu object. Note: For all available parameters you can use for the Text Menu object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Softkeys: •...
Page 475 Creating an XML Application How to Create an XML Application XML example: <AastraIPPhoneTextMenu> <Title>Phone Services</Title> <MenuItem base = "http://10.50.10.53/"> <Prompt>Traffic Reports</Prompt> <URI> rss_to_xml.pl</URI> </MenuItem> <MenuItem> <Prompt>Employee List</Prompt> <URI>employees.xml</URI> </MenuItem> <MenuItem base =""> <Prompt>Weather</Prompt> <URI>http://10.50.10.52/weather.pl</URI> </MenuItem> </AastraIPPhoneTextMenu> XML Screen Example: Note: The maximum number of items to be included in a Text Menu object is 15.
Page 476: Text Screen Object (Message Screens
Note: For all available parameters you can use for the Text Screen object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Text Screen Object Implementation The following is how you would implement the Text Screen object.
Page 477: Userinput Object (User Input Screens
The following is how you would implement the UserInput object using an IP Address. Note: For all available parameters you can use for the UserInput object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Softkeys: •...
Page 478 How to Create an XML Application XML Description: <AastraIPPhoneInputScreen type = "IP/string/number" password = "yes/no" destroyOnExit = "yes/no"> <!-password attribute is optional and set to "no" by defaultà <!-destroyOnExit is optional and "no" by default à <Title>Title string, usually same as menu title</Title> <Prompt>Enter IP address or host name</Prompt>...
Page 479 Creating an XML Application How to Create an XML Application XML Example: <AastraIPPhoneInputScreen type = "IP"> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/script.pl</URL> <Parameter>proxy</Parameter> <Default></Default> <AastraIPPhoneInputScreen> XML Screen Example: 41-001129-00 Rev 09, Release 1.4.1 Proxy Server Server IP: Backspace Cancel Done...
Page 480 How to Create an XML Application UserInput Object Implementation (Number) The following is how you would implement the UserInput object using Numbers. Softkeys: • 1=Backspace, • 5=Cancel, • 6=Done XML Example: <AastraIPPhoneInputScreen type = "number"> <Title>Proxy Port</Title> <Prompt>Port:</Prompt> <URL>http://10.50.10.53/script.pl</URL> <Parameter>port</Parameter> <Default>5060</Default>...
Page 481 Creating an XML Application How to Create an XML Application UserInput Object Implementation (String) The following is how you would implement the UserInput object using Strings in XML. Softkeys: • 1=Backspace, • 2=Dot, • 3=Tri-Mode key, • 4=Nextspace, • 5=Cancel, •...
Page 482: Directory Object (Directory List Screen) (480I Only
The following is how you would implement the Directory object in XML. Note: For all available parameters you can use for the Directory object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". If the URI entry contains a "?" the phone appends an "&" instead.
Page 483 Creating an XML Application How to Create an XML Application XML Example: <AastraIPPhoneDirectory next="more.xml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>480i - John Doe 1</Prompt> <URI> 10.50.10.49</URI> </MenuItem> <MenuItem> <Prompt>9133i - John Doe 2</Prompt> <URI>4326</URI> </MenuItem> <MenuItem> <Prompt>480i CT - John Doe 3</Prompt> <URI>9982691234</URI>...
Page 484: Status Message Object (Idle Screen
How to Create an XML Application Status Message Object (Idle Screen) The IP phones support an XML AastraIPPhoneStatus object for displaying status messages on a single designated line on the phone’s idle screen. The messages display when the server pushes XML information to the phone. The 480i/480i CT phones display messages on the second line in the phone window.
Page 485 Creating an XML Application How to Create an XML Application Examples Example 1: The following is an example of using the AastraIPPhoneStatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server side call forwarding disabled</Message> <AastraIPPhoneStatus/> In this example, the AastraIPPhoneStatus object sends the default behavior with the status message (i.e., the status message is added to the scroll list).
Page 486 How to Create an XML Application Beep Option You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the configuration files and the Aastra Web UI, see “Enabling/Disabling a Beep for Status Message Displays”...
Page 487: Execute Commands Object (For Executing Xml Commands
Creating an XML Application How to Create an XML Application Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP phones allows the phone to execute commands using XML. The phones support the following execute object commands: •...
Page 488 How to Create an XML Application The following example shows an AastraIPPhoneExecute object using the Reset command: <AastraIPPhoneExecute> <ExecuteItem URI="Command: Reset"/> </AastraIPPhoneExecute> Note: If you specify a command as a URI attribute (instead of a URL), the keyword "Command" must be prepended in the value of the URI attribute so that the phone recognizes it as a URI attribute value.
Page 489: Http Post
Creating an XML Application How to Create an XML Application HTTP Post In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon receipt and displays the information to the screen.
Page 490 How to Create an XML Application Example 2: Below is a sample php source code which sends an XML object to an Aastra phone. <?php function push2phone($server,$phone,$data) # url-encode the xml object $xml = "xml=".urlencode($data); $post = "POST / HTTP/1.1\r\n"; $post .= "Host: $phone\r\n";...
Page 491 Creating an XML Application How to Create an XML Application HTTP Refresh Header An HTTP refresh header feature can be used with the XML screen objects on the IP phones. This feature includes the following: • All current XML screen objects have the ability to be refreshed by adding a Refresh and URL setting to the HTTP headers.
Page 492: Xml Schema File
How to Create an XML Application XML Schema File After creating an XML application for your IP phone, you can validate the XML objects using the Schema file provided in this section. This helps you find any parsing errors that may exist, and verify that your XML objects conform to the Aastra API.
Page 493 Creating an XML Application How to Create an XML Application <xs:element name="Prompt" type="xs:string" /> <xs:element name="URI" type="xs:string" /> </xs:sequence> <xs:attribute name="base" type="xs:string" /> </xs:complexType> </xs:element> </xs:sequence> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string"> <xs:pattern value="yes|no" /> </xs:restriction> </xs:simpleType> </xs:attribute> </xs:complexType> </xs:element> <xs:element name="AastraIPPhoneInputScreen">...
Page 494 How to Create an XML Application </xs:attribute> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string"> <xs:pattern value="yes|no" /> </xs:restriction> </xs:simpleType> </xs:attribute> </xs:complexType> </xs:element> <xs:element name="AastraIPPhoneDirectory"> <xs:complexType> <xs:sequence> <xs:element name="Title" type="xs:string" /> <xs:element name="MenuItem" minOccurs="1" maxOccurs="15"> <xs:complexType> <xs:sequence> <xs:element name="Prompt" type="xs:string" /> <xs:element name="URI" type="xs:string" /> </xs:sequence>...
Page 495: Limited Warranty
Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
Page 496 After Warranty Service Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges.
Page 497 Aastra Web UI advanced settings description basic settings description enabling and disabling operation description status description Administration Guide, for IP phone administrator options auto-answer about auto-resync mode time beeping, status message configuring directed call pickup on Asterisk on BroadSoft overview setting subscription period subscription period, configuring...
Page 498 configuration server settings configuring network cordless keys configuring DHCP configuring not using using dial plan configuring dial plan terminator overview dial plans overview dial tones, stuttered about configuring DiffServ QoS Directed call pickup configuring description of directory list download behavior downloading procedures downloading to server limitations for...
Page 499 missed calls indicator accessing and clearing enabling/disabling overview configuring configuring NAT address and port Nortel Networks overview router configuration network parameters network settings, advanced NAT IP NAT port Nortel NAT timer Nortel NAT traversal NTP time servers time servers 1, 2, and 3 network settings, basic DHCP Gateway...
Page 500 parameters, setting in configuration files park key park/pickup about parked/pickup calls configuring a static configuration configuring programmable configuration using config files configuring programmable configuration using Web programmable configuration of static configuration of using on the IP phone passwords for a user for an administrator Phone Status options Factory Default...
Page 501 screen name SIP settings, network outbound proxy port outbound proxy server proxy port proxy server registrar registrar port registration period sofkeys overview Softkey settings for 480i, 480iCT, 480i BroadSoft for 9112i and 9133i softkeys configuring softkeys, state-based speeddial key spre key SRV lookup, configuring status message beep configuring in AastraIPPhoneStatus object...
Page 504 SIP IP Phone Administrator Guide Models 480i, 480i CT, 9112i, 9133i © 2006 Aastra Telecom Inc. If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance.

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Aastra SIP 480I Administrator's Manual

Preface

Chapter 1 Overview

Chapter 2 Configuration Interface Methods

Chapter 3 Administrator Options

Chapter 4 Configuring the IP Phones

Chapter 5 Operational Features

Chapter 6 Advanced Operational Features

Chapter 7 Encryption and the IP Phone

Chapter 8 Firmware Upgrade

Chapter 9 Troubleshooting

Appendix A Configuration Parameters about this Appendix

Appendix B Configuration Server Setup

Appendix C Configuring the IP Phone at the Asterisk IP PBX

Appendix D Sample Configuration Files

Appendix E Sample BLF Softkey Settings

Appendix F Sample Multiple Proxy Server Configuration

Appendix G Creating an XML Application

Limited Warranty

Quick Links

Troubleshooting

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Summary of Contents for Aastra SIP 480I