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Aastra 480i User Manual

Broadsoft sip ip phone
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480i BROADSOFT
SIP IP PHONE
RELEASE # 1.0
USER GUIDE

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Summary of Contents for Aastra 480i

  • Page 1 480i BROADSOFT SIP IP PHONE RELEASE # 1.0 USER GUIDE...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Table Of Contents

    Table of Contents Introduction ......... 1 Speed Dial ....... 16 Portal ........16 Phone Features ......1 Pickup ........17 Requirements ......1 CallFwd (Call Forwarding) About this Guide ......1 On and Off ......17 Documentation ......1 DND (Do Not Disturb) Installation and Set-up ....

  • Page 4: Introduction

    Included with each telephone. • Full-duplex speakerphone for handsfree. • Aastra 480i IP Phone for BroadSoft’s BroadWorks User • Built-in-two-port, 10/100 Guide – explains the most Ethernet switch which lets you commonly used features and share a connection with your functions for an end user.

  • Page 5: Getting Started

    Getting Started Start up Screens After the phone displays When You First Plug in Your the Aastra splash screen or after Phone downloading an update (if an The 480i automatically begins the update was available), the phone start up sequence as soon as it is will display the Idle State screen: connected.

  • Page 6: Restarting Your Phone

    5. If you do not wish to reset your phone, press the softkey. You can also reset your phone from the Aastra 480i Web Client. For more information about the Aastra 480i Web Client, please refer to the section “Customizing Your Phone”...

  • Page 7: Customizing Your Phone

    Pressing the £button gives you a list of conÞguration options. You can also change these options in your phone through the Aastra 480i Web Client. Refer to the Aastra 480i Installation Guide for information on less advanced 3. Use to scroll to conÞguration options.

  • Page 8: Using The 480I Phone

    Using the 480i Phone Call Manager Soft Clients The 480i phone can be controlled through call manager soft clients from your computer, such as BroadSoft’s CommPilot Call Manager. Broadsoft’s CommPilot Call Manager is a web-based interface you can use to manage your calls as an alternative to using the softkeys and hard keys on the phone or the star codes.

  • Page 9: Multiple Line And Call Appearances

    Multiple Line and Call Line/Call Appearance Lights Appearances The 480i has 4 hard line/call Green Local call appearance buttons each with a Light activity for a corresponding status light. private or shared Additional line/call appearances line/call appear- may also have been set up on ance ringing at your phone as softkeys.

  • Page 10: Softkeys

    Idle State The Idle State menu appears when your phone is not in use. The default softkeys in the Idle State menu allow you to make calls, pickup calls, check voicemail, manage your extension, and more. The following image is of the Idle State screen with some example softkeys: The display will show what line...

  • Page 11: Customized Softkeys

    The envelope icon will display on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. To access your voicemail messages, press the “ ” softkey or use the star codes for your system if a voicemail softkey has not been conÞgured on your phone.
  • Page 12 Softkey Line/Call Appearance Lights Activity Action Icon Definition There is no call activity for the line/call appearance Idle Solid softkey. A call is connected to your phone on a private or shared line/call appearance softkey. The equivalent on a line/call appearance hard key is a solid green light.

  • Page 13: Connected State

    In the table, the term “private” Softkeys as Customized refers to a line/call appearance that Speed Dials was assigned to your phone only, Your system administrator may while “shared” refers to a line/call also have set up custom softkeys as appearance that was assigned to speed dials.

  • Page 14: Making Calls

    See the section “Customizing your phone” in the Aastra 480i Installation Guide for more information on how to conÞgure If the Live DialPad option is on, the Live DialPad option.

  • Page 15: Using Handsfree Speakerphone

    2. Use to scroll down the list see the section “Customizing Your of options to Phone” in the Aastra 480i Installation press the Show softkey, or you Guide. can press to jump directly • To dial using handsfree, Þrst to this option.

  • Page 16: Redial

    Options List for Audio Mode will determine whether the call goes to handsfree or headset operation. See the section “Customizing Your Phone” in the Aastra 480i Installa- tion Guide for information on these settings. • Lift the handset for handset operation.

  • Page 17: Handling Calls

    Handling Calls Automatic Hold When juggling multiple calls, you When you are connected to a do not have to press the hold button call, you can use the hard keys on to go from one call to the next. The the phone to transfer, conference phone will automatically put your or place a call on hold.

  • Page 18: Conferencing Calls

    To transfer a call to another 4. Wait for the new party to extension: answer. You can consult with the new party Þrst before 1. Connect to the call you adding them to the conference. wish to transfer (if not already connected).

  • Page 19: Picking Up Calls

    Default Softkey Speed Dials Your 480i phone comes with a set of default speed dial softkeys that have been conÞgured to dial the most common feature codes of the system. These softkeys appear when the phone is idle. Your system administrator may have changed the softkeys on your phone through Note: If you disconnect from the...

  • Page 20: Pickup

    Pickup CLIDBLOCK (Caller ID Block) Use the softkey to answer When a call is placed after pressing a call that is the longest ringing call this softkey, this feature blocks your in your call pick-up group. By caller ID from being displayed to default the softkey dials *98.

  • Page 21: Additional Features

    Additional Features Star Codes All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone. Your system administrator can set these softkeys up through the conÞguration Þles for your phone. If these have not been set up, you can dial any star code commands on the 480i phone the same way you...

  • Page 22: Troubleshooting

    See the section “Connecting Why is the light not coming on to the Network and to Power” in with a new Voice Mail Message? the Aastra 480i Installation Guide for details. Your phone system or service provider must provide “Visual”...
  • Page 23 ” Þeld in order to assign a new password for you. For information on how to access the Aastra 480i Web Client, go to the “Customizing Your Phone” section under “Getting Started” within this guide. Administrators should refer to the Aastra Broadsoft Broadworks 480i IP Phone Administration Guide for details.

  • Page 24: Limited Warranty

    ßoods, after the telephone is authorized agents, or by others who in your possession. are legally authorized. This restriction Aastra Telecom shall not be liable for applies during and after the warranty period. Unauthorized repair will any incidental or consequential void the warranty.
  • Page 25 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-0100-00 Rev 00...

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