Xp Professional And Xp Home Occasional Connection Problems - NETGEAR WG511NA - Wireless G Pc Card User Manual

Did the WG511 v2 card receive a valid IP address from the Wireless Router/AP?
The easiest way is to click the system tray icon to open the WG511 v2 Smart Wizard. Then check
the IP address in the About page.
I cannot connect to the AP that I want from the Networks browser list.
The access point is available and there is good signal strength. There are a few possibilities:
• If the access point (AP) is WPA-PSK protected, you will need the correct WPA-PSK
passphrase. Otherwise, the WG511 v2 will still be connected to the previous access point and
you will not be able to change to the WPA-PSK access point.
• If the access point is WEP protected (either 64 or 128 bit encryption), you will be prompted to
enter the WEP encryption security information.
The WG511 v2 is not getting an IP address
You probably upgraded your WG511 v2 software and did not reboot your system.
To get an IP address assigned, you can either restart your computer or choose another access point
to connect to. If there are no additional access points for you to choose from, restart your system
and connect to your desired access point again.
Note: It does not usually help to shut down the Smart Wizard or disable/enable the card.
Why do I see two WG511 v2 icons in the System Tray?
If you see two WG511 icons in the System Tray at the bottom right corner of the screen, you have
an older software version installed on your system and it needs to be removed. See
WG511 v2 Software" on page 2-10
XP Professional and XP Home occasional connection
problems
Some WG511T XP users will experience inability to connect to the Internet, dropped wireless
connections, or both after applying the Windows HotFix #Q815485 from the Windows XP Update
Service.
You can delete the Q815485 from the Add or Remove Program utility in the Control Panel. (The
Official name is Windows XP Hotfix (SP2) Q815485).
Follow this removal procedure:
Troubleshooting
June 2005
User Manual for the NETGEAR 54 Mbps Wireless PC Card WG511 v2
or "Upgrading the WG511 v2 Software" on page
"Removing the
2-10.
4-3