Troubleshooting - Casio CW-K85 User Manual

Troubleshooting

Consult the troubleshooting tables below whenever you start to have prob-
lems with the printer or application. If you can't find the solution to your prob-
lem below, contact your original retailer or your nearest authorized CASIO
service center.
Symptom Possible Cause
Nothing The display contrast
appears on setting needs
the display adjustment.
when I
The AC adaptor is not
press .
connected properly.
Battery power is low or
the wrong type of
batteries are loaded in
the printer.
Batteries are not
loaded properly.
The printing
Only spaces are input
operation is
for the label.
finished
The file imported from
normally,
a computer does not
but nothing
contain any data.
is printed.
Recommended Action
Adjust the display contrast
setting. (page 45)
Make sure the AC adaptor is
properly connected. (page 9)
Change to AC adaptor power
or replace the current
batteries with a fresh set of
AA-size alkaline batteries
(supplied by you). (page 10)
Reload the batteries properly.
(page 10)
Input the text you want to
print.
Re-import the data.
Symptom Possible Cause
Printing is The print head is dirty.
not clear.
Printing is
Battery power is low.
poor
quality.
Printing is
Improper print density
too light.
Any of the following
can interfere with
proper printing.
• A disc printing
surface that is not
smooth and flat
• A disc printing
surface that has a
design or lines
printed on it
• A disc printing
surface that
supports ink jet
printing only
The ink ribbon
cassette is not loaded
properly.
Cannot
Battery power is low or
print.
the wrong type of
batteries are loaded in
the printer.
The FUNCTION key
I can't input
text. has been pressed.
Recommended Action
Clean the print head.
(page 46)
Change to AC adaptor power
or load a fresh set of batteries
(supplied by you). (page 10)
Adjust the print density. (page
45)
Use a disc that meets the
requirements described in the
bundled "Printing Precautions"
or at the following Internet
URL.
http://world.casio.com/ds/
media/
You can also try adjusting the
print density to make it darker.
(page 45)
Re-load the ink ribbon
cassette properly.
Change to AC adaptor power
or load a fresh set of AA-size
alkaline batteries (supplied by
you). (page 10)
Press ESC to cancel the
FUNCTION key operation.
47
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