Storage Drive Problems - Lenovo ThinkSystem SD530 V3 User Manual

Note: If you have just installed an adapter or memory, the server might have a memory-address
conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you receive any error messages while you use the software, see the information that comes with the
software for a description of the messages and suggested solutions to the problem.
3. Contact your place of purchase of the software.

Storage drive problems

Use this information to resolve issues related to the storage drives.
• "Server cannot recognize a drive" on page 231
Server cannot recognize a drive
Complete the following steps until the problem is solved.
1. Verify that the drive is supported for the server. See
supported drives.
2. Make sure that the drive is seated in the drive bay properly and that there is no physical damage to the
drive connectors.
3. Run the diagnostics tests for the SAS/SATA adapter and drives. When you start a server and press the
key according to the on-screen instructions, the LXPM interface is displayed by default. (For more
information, see the "Startup" section in the LXPM documentation compatible with your server at
pubs.lenovo.com/lxpm-overview/
Diagnostic page, click Run Diagnostic ➙ Disk Drive Test.
Based on those tests:
• If the adapter passes the test but the drives are not recognized, replace the backplane signal cable
and run the tests again.
• Replace the backplane.
• If the adapter fails the test, disconnect the backplane signal cable from the adapter and run the tests
again.
• If the adapter fails the test, replace the adapter.
https://serverproven.lenovo.com
.) You can perform drive diagnostics from this interface. From the
for a list of
.
Chapter 8 Problem determination
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