E Holding Features; 4-E-L - Panasonic KX-T336 System Reference Manual

E. Holding Features
1.00 Hold
Description
Allows an extension user to hold the current call
and either call or answer another extension or
outside party.
To place
a
call on hold, press the
HOLD
button.
To retrieve a held call, simply press the flashing
line
access button on which a call is held.
A call placed on hold can be retrieved at the
extension that put
the
call on hold or at
an
extension that shares the held line.
A PITS telephone user can place as many calls
on hold as it has line access button (PCO, GCO,
SCO, PDN,
SDN).
Programming
None
Conditions
. The extension users can not hold the following
calls.
l
A call on ICM button
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A call with Attendant Console
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A call with Doorphone
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Paging Announcement through built-in
speaker of PITS
A call held on PC0 button can not be retrieved
from the other extensions.
If a held calf has not been an-d more than a
preassigned time, a warning tone may sound at
extension which placed a call on hold.
Refer to Section 3-E-2.00 "Held Call Reminder"
for further information.
If a held call is not answered more than 30
minutes, it will be disconnected automatically.
Music on Hold will be sent to the held party if
available. For sending Music on Hold, prior
assignment is necessary. Refer to Section
3-E-l .OO ' Music on Hold" for further information.
Operation
Placing a Call on Hold
In conversation on the DN, SCO, GCO or PC0
button
1. Press
the
HOLD
button.
.
.
.
If
the
call is on the DN or SC0
or
GCO button, the indicator on
the button flashes in green 60
wink. If the call is on the PC0
button, the indicator on the
button flashes in green 120
wink. You hear confirmation
tone 2 and then no tone.
The other party is placed on
Hold.
You can hang up without
loosing a held call.
Retrieving a Held Call
From the holding extension
1. Press the green button that is
flashing in 60 wink or 120 wink.
. .
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The indicator on the pressed
button lights in green.
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Talk to the other party again.
From another extension that shares the held line
I 1. Press the red button that is
+a2
t t
slowly flashirS$ in 6o' wink
I
\
.
.
The indicator on the pressed
button lights in green.
Start conversation with the
retrieved party.
(Supplement)
Any extension user can retrieve the call held at
another extension by dialing the feature number
for "Hold Extension Retrieve."
For further information, refer to Section 4-E-4.00
"Call Hold Retrieve-Station."
4-E-l