Troubleshooting - Philips AquaTrio Cordless 7000 Series User Manual

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Troubleshooting

Problem
The appliance does not work
when I push the on/off
button.
The appliance stopped
working.
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Possible cause
The battery is empty.
You did not take the appliance
out of the After-Clean &
Storage station.
You pushed the on/off
button more than one time.
The appliance is clogged.
The microfiber brushes are
stuck.
You accidentally touched the
on/off button with your
hand.
The dirty water tank may be
full. In this case, there is an
information icon shown on the
screen (see 'Display icons and
their meaning').
The appliance is clogged.
Solution
To charge the battery, connect the
appliance with the charger (see 'Charging').
Take the appliance out of the After-Clean &
Storage station before switching on the
appliance.
Wait a few seconds and push the on/off
button again one more time.
Switch off the appliance. Then locate and
remove the cause of the blockage (see
'Removing blockages from the appliance').
After that, restart the appliance. If you
cannot identify the cause of the blockage,
restart the appliance. This might already
solve the problem.
Take the microfiber brushes out. Then
locate and remove the cause of the
blockage in the microfiber brushes. Then
Place the microfiber brushes back (see
'Cleaning the AquaSpin nozzle').
Tip: In case a microfiber brush is difficult
to remove, you can use the cleaning brush
handle to unlock the microfiber brush.
Switch on the appliance by pushing the
on/off button.
Empty the dirty water tank.
Switch off the appliance. Then locate and
remove the cause of the blockage (see
'Removing blockages from the appliance').
After that, restart the appliance. If you do
not identify the cause for the blockage, just
restart the appliance. This might already
solve the problem.