GE Pofile PHS930BPTS Owner's Manual page 33

Troubleshooting Tips ... Before you call for service
Problem
Unable to set cook time or
delay time
Oven racks are difficult to
slide
Drawer does not slide
smoothly or drags
Steam from the vent
Water remaining on oven
floor after Steam Clean
cycle
Display prompts for Probe
Temperature
Oven will not work remotely
49-2000990 Rev. 1
Possible Cause
You forgot to enter a cooking mode first.
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
When using the ovens, it is normal to see
steam coming out of the oven vents. As
the number of racks or amount of food
being cooked increases, the amount of
visible steam will increase.
This is normal.
This is reminding you to enter a probe
temperature after plugging in the probe.
Router issues, no wireless signal, etc.
Oven is not connected.
Remote enable is off
What To Do
See the Options section
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do
not spray with Pam ® or other lubricant sprays.
Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
This is normal.
Remove any remaining water with a dry cloth or sponge.
Enter a probe temperature.
For assistance with oven wireless network connectivity, please
call 1-800-220-6899.
Turn remote enable on (see Special Features section of this
manual)
33