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Canon imagePRESS Server G250 V2 Service Manual

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imagePRESS
Server G250 V2
SERVICE
MANUAL
Canon
November 11, 2020
Rev. 2
COPYRIGHT
2020 CANON INC.
CANON imagePRESS Server G250 V2 Rev. 2 PRINTED IN U.S.A.
©

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Summary of Contents for Canon imagePRESS Server G250 V2

  • Page 1 Server G250 V2 SERVICE MANUAL Canon November 11, 2020 Rev. 2 COPYRIGHT 2020 CANON INC. CANON imagePRESS Server G250 V2 Rev. 2 PRINTED IN U.S.A. ©...
  • Page 2 When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
  • Page 3 Important Notices Copyright The copyright of this document belongs to Canon Inc. This document may not be copied, reproduced or translated into another language, in whole or in part, without the prior consent of Canon Inc. Copyright CANON INC. 2020 Caution Use of this manual should be strictly supervised to avoid disclosure of confidential information.
  • Page 4 Important Notices Symbols Explanation Symbols Explanation Cleaning is needed. Measurement is needed. The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation. In the diagrams, represents the path of mechanical drive;...

  • Page 5: Table Of Contents

    Contents Contents 1. Introduction...................... 1 Introduction............................2 About the imagePRESS Server......................2 About this document..........................2 How the imagePRESS Server operates....................3 Before you service the imagePRESS Server...................3 Tools you will need..........................3 Precautions............................4 Specifications............................7 Hardware features..........................7 Physical specifications...........................7 Safety and emissions compliance......................7 System Software...........................8 User Software............................8 Checking the Service Mode of Connection Engine..................
  • Page 6 Contents 6. INSTALLATION PROCEDURE...............80 Before Connection..........................81 Installing the License........................... 81 The IP addresses for communication between the host machine and server are set automatically....81 Essential Items to Be Performed Before Installation................81 Check When Connecting the Power Plug to an Outlet................81 Securing Space for Installation......................81 Checking the Contents........................

  • Page 7: Introduction

    Introduction Introduction........... 2 Specifications........7...

  • Page 8: Introduction

    Introduction This document includes information about servicing the imagePRESS Server G250 V2.0. In this document, imagePRESS Server G250 V2.0 is referred to as the “imagePRESS Server.” About the imagePRESS Server The imagePRESS Server embeds computer connectivity and highly efficient PostScript and PCL printing capacity into the imagePRESS C910/C810/C710CA.

  • Page 9: How The Imagepress Server Operates

    1. Introduction Server software: The imagePRESS Server software. Runs on Linux operating system. Document conventions NOTE: The NOTE format highlights important messages and additional information. WARNING: The WARNING icon indicates a warning concerning operations which, if not performed correctly, may lead to death or injury.

  • Page 10: Precautions

    1. Introduction Precautions This section includes information about how to safely operate and service the imagePRESS Server and how to avoid damage to imagePRESS Server components. Report shipping damage If there is evidence of shipping damage, save the shipping boxes and damaged parts. Call the shipper immediately to file a claim and notify your authorized service/support center.
  • Page 11 1. Introduction Avoid fan blades WARNING: The imagePRESS Server contains hazardous moving parts. When servicing the imagePRESS Server, keep away from moving fan blades. Attention: ce produit contient des pièces mobiles dangereuses. Veuillez le maintenir à l'écart des pales de ventilateur lors de sa maintenance.
  • Page 12 1. Introduction • Do not use an extension cord. Do not have liquids near the imagePRESS Server If liquid spills on the imagePRESS Server, immediately unplug the imagePRESS Server. Do not open the power supply For more information about the power supply, see “Power supply”...

  • Page 13: Specifications

    1. Introduction Specifications The imagePRESS Server has, or makes use of, the following features. Hardware features Item Content Print Resolution 1200 dpi x 1200 dpi, 600 dpi x 600 dpi Page Description Language(s) Adobe PS3,PCL6 Memory 4GB (1x4GB) *8GB (2x4GB) with Fiery with "Adobe PDF Print Engine KIT" Hard Disk Drive 500 GB SATA Processor Speed...

  • Page 14: System Software

    COPIER > OPTION > INT-FACE > CNT-TYPE > xxx CNT-TYPE Model imagePRESS Server G250 V2.0 How to obtain the Fiery password To log on to the imagePRESS Server as an administrator or operator, you must obtain the Fiery password. To obtain the Fiery password 1.

  • Page 15: Unlocking The Hdd

    1. Introduction 3. On the imagePRESS Server Configuration page, look for ID in the BIOS Setup section. The alphanumeric characters in the ID field is the default password for the following: • The administrator and operator password for the imagePRESS Server. 4.

  • Page 16: Using The Imagepress Server

    Using the imagePRESS Server Using the imagePRESS Server..11...

  • Page 17: Using The Imagepress Server

    2. Using the imagePRESS Server Using the imagePRESS Server This chapter describes how to use the imagePRESS Server. Starting, shutting down, rebooting, and restarting the imagePRESS Server Always use the following procedures to start, shut down, reboot, or restart the imagePRESS Server. IMPORTANT: Always verify that the imagePRESS Server is not in use before you power off or restart it.
  • Page 18 2. Using the imagePRESS Server ■ To reboot the imagePRESS Server 1. Make sure that the imagePRESS Server is not receiving, processing, or printing jobs. 2. From the printer control panel, press the Home button. If the Fiery icon does not appear on the copier touch panel, press the arrow at the lower right.
  • Page 19 2. Using the imagePRESS Server 3. From the printer touch panel, select Fiery > Tools > Restart Server. Figure 3b: The imagePRESS Server Tools menu...

  • Page 20: Replacing Parts

    REPLACING PARTS Replacing Parts........15...

  • Page 21: Replacing Parts

    3. REPLACING PARTS Replacing Parts Generally, the imagePRESS Server does not require regular maintenance. Use the procedures in this chapter to inspect, remove, reseat, or replace major hardware components. Overview This chapter includes information about the following: • Diagrams of imagePRESS Server components (“imagePRESS Server components”...
  • Page 22 3. REPLACING PARTS Figure 4: Exploded view of imagePRESS Server components Parts Name Chassis cover Printer interface board CPU cooling assembly 4GB DIMM 3.3GHz CPU Security chip Battery Motherboard 500GB SATA HDD(hard disk drive) HDD bracket Chassis fan Chassis fan guard Service board HDD SATA data cable 10-pin power button cable...
  • Page 23 3. REPLACING PARTS Parts Name Power supply Power switch Chassis Power supply duct ■ imagePRESS Server connector panel and LED diagnostic codest The connector panel of the imagePRESS Server has the external connectors and power switch. Familiarize yourself with the connector panel of the imagePRESS Server.

  • Page 24: Accessing The Imagepress Server

    3. REPLACING PARTS Figure 6: LED display Name Service switch LED display If the LED display hangs on a code other than 00, one or more diagnostic tests may have failed. Look up the diagnostic code in “If the printer does not print” on page 77 to determine the troubleshooting actions that you should take.

  • Page 25: Checking Imagepress Server Internal Connections

    3. REPLACING PARTS 7. Raise the cover and slide it toward the connector panel of the chassis to remove it. Set aside the cover so that you can replace it later. The imagePRESS Server internal components are now accessible. Figure 7: Removing the chassis cover Checking imagePRESS Server internal connections The most common causes of problems are faulty and loose connections.

  • Page 26: Removing And Replacing Imagepress Server Components

    3. REPLACING PARTS 8. Check the 10-pin power button cable that connects the printer interface board (J351) and the motherboard (J11). Make sure that the cable is intact. The following diagrams illustrate the internal cable connections between hardware components and the motherboard. Figure 8: imagePRESS Server internal cable connections Name Power supply...
  • Page 27 3. REPLACING PARTS • CPU and CPU cooling assembly • Service board • Chassis fan • Power supply • Hard disk drive (HDD) For information about replacing other components, see the documentation that accompanies your printer. IMPORTANT: Be sure to use an ESD grounding wrist strap and follow standard ESD (electrostatic discharge) precautions while performing these procedures.
  • Page 28 3. REPLACING PARTS 3. Remove the mounting screw that secures the printer interface board to the imagePRESS Server chassis (see figure below). Set aside the mounting screw so that you can replace it later. Figure 10: Removing the printer interface board Name Mounting screw 4.
  • Page 29 3. REPLACING PARTS 2. To release a DIMM, push outward on the levers on each side of the DIMM (see below figure). Figure 11: Releasing a DIMM Name Lever DIMM Slot notch 3. Lift the DIMM straight out of the slot. 4.
  • Page 30 3. REPLACING PARTS CAUTION: There is a danger of explosion if the battery is replaced with the incorrect type. Replace it only with the same type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. ACHTUNG: Es besteht Explosionsgefahr, wenn die Batterie durch eine Batterie falschen Typs ersetzt wird.
  • Page 31 3. REPLACING PARTS 3. Carefully push the clip away from the battery until the socket ejects the battery. Figure 12: Motherboard battery Name Clip Battery Socket 4. Slide the battery out of its socket. 5. Wait two minutes to allow the motherboard electrical components to fully discharge. 6.
  • Page 32 3. REPLACING PARTS Figure 13: Diagram of the motherboard Name HDD data connector (SATA0) Security chip (J23) Battery (CR1) Printer interface board (PCIEx16) Power button pins (J11) DIMM-A0 DIMM-B0 Crossover Ethernet port / Type A USB3.0 ports (x2) Type A USB2.0 connector (x2) Type A USB2.0 ports (x2) / Network port (RJ-45) CPU and cooling assembly MS Mounting screws 24-pin power connector (J24)
  • Page 33 3. REPLACING PARTS • All boards installed on the motherboard • All cables connected from other components to the motherboard (these include both motherboard power cables, chassis fan cable, HDD data cable, 10-pin power button cables, and service board cable) IMPORTANT: Follow standard ESD precautions while handling the motherboard and all components.
  • Page 34 3. REPLACING PARTS 2. Lift the motherboard edge opposite to the connector panel to release the motherboard from the chassis, and then gently slide the motherboard out of the chassis. NOTE: Make sure to lift the motherboard edge near the DIMM area, so that the underside of this area clears the nearby screw standoff. Make sure that the connectors on the motherboard clear the cutouts in the chassis as you remove the board.
  • Page 35 3. REPLACING PARTS 2. Remove the security chip from socket J23 on the old motherboard (see “Motherboard jumpers” on page 25). Carefully position the extraction tool around the edges of the security chip, and pull the chip straight out of the socket. Make sure not to put stress on surrounding components.
  • Page 36 3. REPLACING PARTS 4. Install the security chip in socket J23 on the new motherboard. NOTE: Be sure to align the small notch in the security chip with the notch in the outline that appears inside socket J23. If you install the security chip incorrectly, you may corrupt the security chip and/or the motherboard. Figure 16: Aligning the security chip Name Security chip...
  • Page 37 3. REPLACING PARTS 2. Angle the motherboard so that the connectors on the motherboard fit into the cutouts in the connector panel of the chassis, and gently slide the motherboard into the chassis (see “To remove the motherboard” on page 27).
  • Page 38 3. REPLACING PARTS Unlocking the HDD, go to WebTools and enter Fiery password. (see “Unlocking the HDD” on page 1. Make sure that the imagePRESS Server is powered on. 2. From a client computer, start a web browser and enter the IP address of the imagePRESS Server. 3.
  • Page 39 3. REPLACING PARTS Figure 18: CPU cooling assembly Name CPU fan Heatsink Load plate CPU socket on motherboard Socket lever ● To remove a CPU 1. Access and open the imagePRESS Server, as described on “Accessing the imagePRESS Server” on page 2.
  • Page 40 3. REPLACING PARTS 5. Remove the CPU cooling assembly: CAUTION: Be aware that both the cooling assembly and the CPU may be very hot. You may need to allow the components to cool before you attempt to remove them. • Loosen the four screws that secure the cooling assembly to the motherboard. Partially loosen all the screws before loosening any one screw all the way.
  • Page 41 3. REPLACING PARTS 7. Open the load plate (see below figure). Figure 20: Removing/replacing the CPU Name Yellow triangle Load plate open Flat corner of socket border Socket lever in the open position 8. Grasp the CPU by its edges, lift it out of the socket, and then place the CPU in a safe place. NOTE: If you remove the CPU from the motherboard to install it on a new motherboard, unpack the new motherboard and remove the protective plastic cover from the CPU socket.
  • Page 42 3. REPLACING PARTS 2. Prepare the CPU socket by ensuring that: • The socket lever is in the open position. • The load plate is open. 3. Place the CPU in the socket (see “To remove a CPU” on page 33).
  • Page 43 3. REPLACING PARTS 4. Remove the two screws that secure the service board to the chassis, and remove the board from the chassis (see below figure). Figure 21: Removing/replacing the service board Name Service board Screw (1 of 2) ● To replace the service board 1.
  • Page 44 3. REPLACING PARTS 3. Remove the four plastic rivets that attach the fan to the chassis, and remove the fan. To remove a rivet, use a flathead screwdriver to pry loose the rivet head on the outside of the chassis while squeezing and pushing the locked end of the rivet with your fingers or a pair of pliers.
  • Page 45 3. REPLACING PARTS ● To replace the chassis fan 1. If you are installing a new chassis fan, attach the fan guard to the correct face of the new fan. Use the fan guard and four rivets that you removed from the old chassis fan. Position the guard against the face of the new fan so that the airflow arrow on the fan points toward the guard (see “To remove the chassis fan”...
  • Page 46 3. REPLACING PARTS IMPORTANT: Do not open the power supply for service or troubleshooting purposes. Opening the power supply voids the warranty. ● To remove the power supply and power switch 1. Access and open the imagePRESS Server, as described on “Accessing the imagePRESS Server”...
  • Page 47 3. REPLACING PARTS 4. Connect the HDD power cable to the SATA power connector on the HDD. 5. Connect the 4-pin (2x2) power cable to the 4-pin connector on the motherboard. For the location of the motherboard connector, see “Motherboard jumpers” on page Connect the power cable to pins 1 through 4 of the motherboard connector.
  • Page 48 3. REPLACING PARTS 6. Carefully lift the HDD assembly to release its lower edge from the mounting posts in the chassis, and then remove the HDD assembly from the chassis. Figure 27: Removing the HDD assembly Name Screw (1 of 2) HDD assembly...
  • Page 49 3. REPLACING PARTS 7. If you are replacing the HDD with a new HDD, remove the HDD from its bracket. Remove the four screws that secure the HDD to the HDD bracket (see below figure). Remove the HDD bracket and set it aside so that you can replace it later.

  • Page 50: Restoring Imagepress Server Functionality After Service

    3. REPLACING PARTS 10. If you replaced the HDD with a new HDD, install system software (see “Installing System Software” on page 47). 11. Verify the functionality of the imagePRESS Server (see “To reinstall and verify the imagePRESS Server” on page 44).
  • Page 51 3. REPLACING PARTS 6. If you installed a new HDD, install system software (see “Installing System Software” on page 47). A spare HDD is shipped without preinstalled system software. 7. Make sure to configure the date and time in Setup (see “To configure the system date and time”...

  • Page 52: Installing System Software

    INSTALLING SYSTEM SOFTWARE Installing System Software....47...

  • Page 53: Installing System Software

    4. INSTALLING SYSTEM SOFTWARE Installing System Software The imagePRESS Server system software is installed on the HDD at the factory. You must install system software if a more recent version is required, you replace the HDD, or you discover problems with the current system. System software installation reminders Keep in mind the following when installing system software: Compatibility:...
  • Page 54 4. INSTALLING SYSTEM SOFTWARE • Fiery System Settings • Color Settings • Scan Settings • FreeForm/VDP Resources • Virtual Printers • Server Presets • Fonts • Job Log NOTE: If you cannot create a configuration file as described in the following procedure, ask the site administrator to archive custom files (such as color profiles and customer-installed fonts) to removable media or a network location.

  • Page 55: Using Fiery System Restore

    4. INSTALLING SYSTEM SOFTWARE 5. Log on with Administrator privileges and click OK. On the Fiery Server Configuration page, look for ID in the BIOS Setup section. The alphanumeric characters in the ID field is the default password.(Print the Configuration page: Press the Fiery logo, then press [Info] >...
  • Page 56 4. INSTALLING SYSTEM SOFTWARE NOTE: imagePRESS Server supports only USB flash drives, it does not support external USB HDD. It is recommended to use USB flash drives with enough capacity. You must login to the system as a system administrator to use the Fiery System Restore features. NOTE: Guide the site administrator with the procedures on how to backup and what data must be backed-up before re-installaing the system software.
  • Page 57 4. INSTALLING SYSTEM SOFTWARE 2. Select Enable automatic backup, and select when you want to start the backup process on the imagePRESS Server. NOTE: The backup process takes more than an hour to complete and it requires the imagePRESS Server to be in Idle status. If the imagePRESS Server is not in Idle status, the backup process does not start.

  • Page 58: Installing The System Software

    4. INSTALLING SYSTEM SOFTWARE 3. If you selected restore from a USB drive, make sure to connect the USB drive to the USB connector on the imagePRESS Server. 4. Click Continue. ■ To restore the system by booting from a bootable USB flash drive You can restore from a bootable USB flash drive by following the installation procedure described in “To install the system software”...
  • Page 59 4. INSTALLING SYSTEM SOFTWARE ■ Fiery Installer Builder You can download the Fiery Installer Builder from EFI Sales Portal. Using the Fiery Installer Builder you can perform the following tasks: • Download the system software files from EFI cloud server to your local or network storage location. •...
  • Page 60 4. INSTALLING SYSTEM SOFTWARE 4. Navigate to the downloaded Fiery Installer Builder .exe file and then double-click to install. When the installation is complete, the Fiery Installer Builder window appears automatically. The installation creates the Fiery Installer Builder icon on the Windows desktop. ■...
  • Page 61 4. INSTALLING SYSTEM SOFTWARE imagePRESS Server G250 V2.0 If the Add button is displayed at the center of the window, no product is copied to this device yet. 4. Click Add. 5. At the Login the EFI Portal window, enter your EFI Sales Portal account credentials, and click Login. Proceed to step 6.
  • Page 62 Default User name and Password User name: Admin Password : Fiery password (See “How to obtain the Fiery password” on page Contact the site administrator for the administrator’s account information. 6. At the Select a Brand window, select Canon and click Next.
  • Page 63 4. INSTALLING SYSTEM SOFTWARE 7. At the Select a Product window, select imagePRESS Server G250 V2.0 and click Next. imagePRESS Server G250 V2.0 NOTE: Select a Product Optional product name Connectable host machine imagePRESS Server imagePRESS Server G250 imagePRESS C910/C810/C710CA*2 G250 V2.0...
  • Page 64 2. Start the Fiery Installer Builder. Double-click the Fiery Installer Builder icon on the desktop or you can also click Start > EFI > Fiery Installer Builder. 3. At the Downloaded window, select imagePRESS Server G250 V2.0. imagePRESS Server G250 V2.0...
  • Page 65 4. INSTALLING SYSTEM SOFTWARE 4. From the Prepare action pull-down menu, select Prepare USB Flash drive and click Next. imagePRESS Server G250 V2.0 Click NEXT.
  • Page 66 4. INSTALLING SYSTEM SOFTWARE 5. At the Select Flash drive window, click the USB flash drive that you attached to the computer, and click Next. If more than one USB devices are displayed, make sure to select the USB flash drive that you attached for loading the system software.
  • Page 67 4. INSTALLING SYSTEM SOFTWARE 2. If possible, print the Configuration pages (see “Printing the Configuration pages” on page 67). The Configuration pages contain a list of any installed options and a record of the customer’s current Setup configuration. 3. If you are reinstalling the same version of system software, back up the current system configuration (see “Backing up the system configuration”...
  • Page 68 4. INSTALLING SYSTEM SOFTWARE 11. Check the LED display for the file transfer activity. After confirming the LED activity starts and the LED display shows the cyclic codes (C1 > C2 > C3 > C1...), turn off the printer using the main power switch on the front. 12.
  • Page 69 It is important that you complete all of the tasks in the preceding list. If you do not complete these tasks, the installation may fail. 4. At the Downloaded window of the Fiery Installer Builder, select imagePRESS Server G250 V2.0. imagePRESS Server G250 V2.0...
  • Page 70 4. INSTALLING SYSTEM SOFTWARE imagePRESS Server G250 V2.0 6. Read the instructions in the windows, and click Next. 7. Switch off the Host Machine and confirm that the imagePRESS Server is cut off. (see “Starting, shutting down, rebooting, and restarting the imagePRESS Server” on page 11 8.
  • Page 71 4. INSTALLING SYSTEM SOFTWARE 10. Connect the Ethernet cable between the imagePRESS Server network port and an Ethernet port on the Windows computer. NOTE: • Ethernet port: Connected to the imagePRESS Server upper part (for the user network). • Ethernet cable: Use crossover cable 11.
  • Page 72 4. INSTALLING SYSTEM SOFTWARE A message appears that indicates that the installation has started. NOTE: After confirming the LED activity starts and the LED display shows the cyclic codes (C1 > C2 > C3 > C1...), turn off the printer using the main power switch on the front.

  • Page 73: Printing The Configuration Pages

    4. INSTALLING SYSTEM SOFTWARE 16. Make sure that the imagePRESS Server power switch is in the ON (|) position, and power on the imagePRESS Server (see “To start the imagePRESS Server” on page 11). 17. Power on the printer using the main power switch. Allow the imagePRESS Server to start up and reach Idle (00 should appear on the imagePRESS Server LED display).

  • Page 74: Troubleshooting

    TROUBLESHOOTI Troubleshooting........69...

  • Page 75: Troubleshooting

    5. TROUBLESHOOTING Troubleshooting This chapter identifies the source of common problems that may occur with the imagePRESS Server and suggests ways of correcting them. Troubleshooting process The following sections identify the sources of common problems that may occur with the imagePRESS Server and suggest ways of correcting them.
  • Page 76 5. TROUBLESHOOTING ■ On-site checkout The most common cause of a hardware problem is a faulty or loose connection. Before you replace a costly component, check the connections between the printer and the imagePRESS Server first, and then check the connections between each imagePRESS Server component.
  • Page 77 5. TROUBLESHOOTING Symptom Possible cause Suggested action Possibly one of the following: 1. Check and reseat the DIMM. • Missing or faulty DIMM 2. Replace the DIMM (“DIMM” on page 22). • Faulty motherboard 3. Replace the motherboard. • Faulty motherboard Replace the motherboard.
  • Page 78 5. TROUBLESHOOTING Symptom Possible cause Suggested action imagePRESS Server One of the following: 1. Make sure that the imagePRESS Server service switches are starts up, and stays • Service switches are not set for Normal both set to OFF for Normal operation (away from “ON”). on, but does not operation 2.
  • Page 79 5. TROUBLESHOOTING Symptom Possible cause Suggested action 1. Power off the imagePRESS Server, reseat the flash drive, During installation, One of the following: the LED on the flash • Faulty or improperly seated USB flash power on, and then allow the installation to resume. drive remains off or drive 2.
  • Page 80 5. TROUBLESHOOTING Symptom Possible cause Suggested action Unable to connect to One of the following: 1. Make sure that the network cable is the correct type and con- the network; or nei- • Wrong cable. Do not use a crossover nected to the designated LAN port on the imagePRESS Server ther LED on the cable.
  • Page 81 5. TROUBLESHOOTING Symptom Possible cause Suggested action Test page fails to Faulty hard disk drive Replace the hard disk drive. print If replacing the hard disk drive does not correct the problem, make sure you install the old hard disk drive back into the imagePRESS Server.
  • Page 82 5. TROUBLESHOOTING Symptom Possible cause Suggested action Print quality is poor Out of calibration or calibration information/ 1. If you suspect that a custom calibration setting is causing the curves on the active partition are corrupted problem, reset the calibration setting to its default measure- ments: In Command WorkStation >...

  • Page 83: Cleaning The Imagepress Server

    5. TROUBLESHOOTING ■ Printing to the imagePRESS Server If the customer can print the imagePRESS Server Test Page but cannot print a job from a computer on the network, you may have to make a service call. However, first make sure that the site administrator has done the following: •...

  • Page 84: Troubleshooting Information

    5. TROUBLESHOOTING WARNING: Before you open the imagePRESS Server, it is strongly recommended that you review “Tools you will need” on page avoid injury or damage to the imagePRESS Server. In addition, keep the following in mind: • To prevent inhaling dust, make sure to wear a mask when cleaning inside the chassis. •...
  • Page 85 5. TROUBLESHOOTING NOTE: The error log entries are overwritten after a period of time. To ensure the error logs contain the relevant information, create the job error report as soon as possible after the error is observed. Create the job error report before rebooting the imagePRESS Server and if possible, before any additional print jobs are processed or printed.

  • Page 86: Installation Procedure

    INSTALLATION PROCEDURE Before Connection......81 Installation Procedure......83 Settings After Installation....91...

  • Page 87: Before Connection

    6. INSTALLATION PROCEDURE Before Connection Essential Items to Be Performed Before Installation Installing the License • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. Be sure to take out the license certificate included in the package and obtain the license key in advance.

  • Page 88: Installation Outline Drawing

    6. INSTALLATION PROCEDURE Europe x 2 USA x 1 Straight Ethernet Cross Ethernet Cable (3.0 m) Cable (for network connection) Stepped Screw;  M4x9 Binding; M4x8 (Screw with TP; M3x6 10x Toothed Washer) Use 6 of them <Others> • Including guides Installation Outline Drawing...

  • Page 89: Installation Procedure

    6. INSTALLATION PROCEDURE Installation Procedure Installing the Open I/F PCB NOTE: Ask the user to keep the removed Face Cover. NOTE: The removed screws will be used in step 8. NOTE: The removed screws will be used in step 8.
  • Page 90 6. INSTALLATION PROCEDURE NOTE: NOTE: Ask the user to keep the removed Bypass PCB. Use the screws removed in steps 4, 5, and 6. M3x6 NOTE: The removed screws will be used in step 8. CAUTION: • Uniformly push in the Main Controller PCB 2 with both hands until it stops.

  • Page 91: Installing The Imagepress Server

    6. INSTALLATION PROCEDURE CAUTION: CAUTION: • Be sure to turn over the 2 Lock Levers, and push When installing the Box Left Cover, be careful not to in the Main Controller PCB 2. trap cables. • When installing the screws, install the lower screw first and then the upper one.
  • Page 92 6. INSTALLATION PROCEDURE NOTE: NOTE: Hook the Support Plate to the screw (right side) loosened Hook the Support Plate to the screw (left side) loosened in step 1, and install it in the direction of the arrow. in step 1, and install it in the direction of the arrow. M3x6 M3x6 NOTE:...
  • Page 93 6. INSTALLATION PROCEDURE NOTE: Use the 4 screws removed in steps 6. Stepped Screw; M4x9 CAUTION: Be sure to install it in the correction direction. NOTE: Hook the imagePRESS Server to the 2 Stepped Screws (M4x9) tightened in step 5 to install it. Binding;...
  • Page 94 6. INSTALLATION PROCEDURE Cross Ethernet Cable...
  • Page 95 6. INSTALLATION PROCEDURE CAUTION: Use the correct power cord to match the location/area of installation. Make sure not to leave unused power cord at the site. CAUTION: Be sure to use the network cable with Category 5e or higher. In addition, a shielded type (STP cable) is recommended.
  • Page 96 6. INSTALLATION PROCEDURE Turn ON the main power switch of the host machine again. Check that the value of the following service mode is "465". COPIER > OPTION > INT-FACE > CNT-TYPE...

  • Page 97: Settings After Installation

    6. INSTALLATION PROCEDURE Settings After Installation Settings After Installation Setting of the Display Range of 1. Select [Fiery] from the main menu on the host machine's LCD. the Web Browser 1. Select Settings/Registration > [Function Settings] > [Web Access] > [Settings] > [Privacy Policy and Regulations], and set the following items to "ON".

  • Page 98: Checking The Operation After Making The Settings

    6. INSTALLATION PROCEDURE Check that the items in the General Setup are set, and perform [Save Changes] even if there is no change. 3. Select [Tools] > [Setup]. The setting will not be completed unless [Save Changes] is pressed. 5. Press [Exit Setup] after all settings are completed. 4.

  • Page 99: Connecting To The Network

    6. INSTALLATION PROCEDURE 1. Select [Fiery] from the main menu on the host 4. Press [Yes]. machine's LCD. Connecting to the Network Ask the network administrator to connect to the network, 2. Select [Login] to log in as a system administrator. make settings and output the test print.

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