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Video calls
Audio settings
The following audio settings are available to you in or out of call,
from the microphone options. To turn one of these settings on,
open the control panel your device and then tap Microphone.
Tap the option you want on. Tap Neutral if you don't want any of
them.
Noise Removal
You can use noise removal to filter out distracting noises from
your environment in a call. Noise removal is especially useful in
a shared spaces or a home office.
Optimize for my voice
Remove background noises during a call, only picking up your
own voice and suppressing the voices of other people talking
nearby.
Test microphone
Reocrd and playback your voice, to check that the Desk device
is picking it up properly, and test the effectiveness of the noise
removal setting.
15505.01 Cisco Desk Series User Guide JANUARY 2023
All contents © 2023 Cisco Systems, Inc. All rights reserved
Music mode
Using Music mode allows the dynamic range of music go
through in a call. This creates a better experience in settings
where it's important to hear the nuances in music.
Music mode is useful for remote music lessons, testing
musical instruments, and other situations where it's important
to hear the full range of music. The device still uses its echo
cancellation and environmental background noise reduction
capabilities to avoid the need for external equipment, without
detracting from the performance.
When Music mode isn't in use, the device filters out additional
noises and reduces sound level variations. This caters for
meeting settings and helps reduce distracting noise. The
additional filtering also works well when you play recorded
music through the device.
To use Music mode, enable it on your device first: open the
control panel and tap Device settings. Scroll to and select Music
mode. Toggle it on or off.
NOTE: you can't use Music mode and Noise removal at the
same time.
Ringtone and volume
To change the ringtone and to
adjust the ringtone volume, open
the control panel and then tap
Device settings. Scroll to Ringtone
and volume. Select a ringtone from
the list and use the slider to set the
sound level.
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