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Hitachi S-4800 Instruction Manual page 5

Field emission scanning electron microscope
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Period of Guarantee
The charge-free guarantee period is one year from the date of installation.
Details of Guarantee
(a) The instrument will be repaired free of charge if it malfunctions due to a defect in
manufacture within the charge-free guarantee period.
(b) Note that a substitute part may be used for repair, or replacement with an equivalent
product may be made instead of repair.
(c)
Such system components as a personal computer and printer which are frequently
modified for improvement may not be available in original versions at the time of
replacement.
(d) Maintenance procedures are provided to allow system operation for 10 years after its
delivery. During this period, the maintenance of units or parts having a rather short
product cycle such as personal computer and printer may entail the purchase of
substitute parts because of limits on the repair period of the former, for which we
request your understanding. Even when more than 10 years have elapsed after
delivery, maintenance will basically be provided as long as the relevant units and parts
are available.
Exclusions from Guarantee
The guarantee will not be valid for the following failures and/or cases even during the
charge-free guarantee period.
(a) Failure due to use in improperly installed condition.
(b) Failure due to power supply voltage/frequency other than specified by Hitachi
High-Technologies Corporation or due to power failure.
(c) Corrosion or deterioration of the tubing due to impurities contained in gas, air or cooling
water supplied by the customer.
(d) Corrosion of electric circuits or deterioration of optical elements due to corrosive gases
or much dust contained in the atmosphere.
(e) Failure due to disassembly, modification, parts replacement, or relocation not approved
by Hitachi High-Technologies Corporation.
(f) Consumables and parts having a limited period of guarantee.
(g) Failure attributable to use of non-guaranteed parts (parts not described in the
instruction manual).
(h) Failure due to acts of God, including fire, earthquake, storm, flood, lightning, social
disturbance, riot, crime, insurrection, war (declared or undeclared), radioactive
pollution, contamination with harmful substance, etc.
GUARANTEE
FOREWORD - 3

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