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Solving Problems: Dell OptiPlex 320 User's Guide
The computer is receiving electrical power, but an internal power problem might exist.
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
Ensure that the processor power cable is securely connected to the system board.
Eliminate interference —
Power, keyboard, and mouse extension cables
Too many devices on a power strip
Multiple power strips connected to the same electrical outlet
Printer Problems
Fill out the
Diagnostics Checklist
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
information.
Ensure that the printer is turned on
Check the printer cable connections —
See the printer documentation for cable connection information.
Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet —
such as a lamp.
Verify that the printer is recognized by Windows —
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following
port(s): setting is USB.
Reinstall the printer driver —
Restoring Default Settings
To restore the computer's system settings to their default values —
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Some possible causes of interference are:
as you complete these checks.
See the printer documentation for setup and troubleshooting
Ensure that the electrical outlet is working by testing it with another device,
See the printer documentation for instructions
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