Appendix
Guarantee certificate (Ireland)
Without prejudice to any claim the user (customer) may have in relation to the dealer or
retailer, the customer shall be granted a manufacturer's Guarantee under the conditions
set out below:
u
In the case of new devices and their components exhibiting defects resulting from
manufacturing and/or material faults within 24 months of purchase, Siemens shall,
at its own option and free of charge, either replace the device with another device
reflecting the current state of the art, or repair the said device. In respect of parts
subject to wear and tear (including but not limited to, batteries, keypads, casing),
this warranty shall be valid for six months from the date of purchase.
u
This Guarantee shall be invalid if the device defect is attributable to improper care or
use and/or failure to comply with information contained in the user manuals. In
particular claims under the Guarantee cannot be made if:
– The device is opened (this is classed as third party intervention)
– Repairs or other work is done by persons not authorised by Siemens.
– Components on the printed circuit board are manipulated
– The software is manipulated
– Defects or damage caused by dropping, breaking, lightning or ingress of
moisture. This also applies if defects or damage was caused by mechanical,
chemical, radio interference or thermal factors (e.g.: microwave, sauna etc.)
– Devices fitted with accessories not authorised by Siemens
u
This Guarantee shall not apply to or extend to services performed by the authorised
dealer or the customer themselves (e.g. installation, configuration, software
downloads). User manuals and any software supplied on a separate data medium
shall be excluded from the Guarantee.
u
The purchase receipt, together with the date of purchase, shall be required as
evidence for invoking the Guarantee. Claims under the Guarantee must be
submitted within two months of the Guarantee default becoming evident.
u
Ownership of devices or components replaced by and returned to Siemens shall vest
in Siemens.
u
This Guarantee shall apply to new devices purchased in the European Union. For
Products sold in the Republic of Ireland the Guarantee is issued by Siemens Ireland
Limited, Ballymoss Road, Sandyford Industrial Estate, Dublin 18 – The Republic of
Ireland.
u
Any other claims resulting out of or in connection with the device shall be excluded
from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a
Customers Statutory Rights, nor the manufacturer's liability for death or personal
injury resulting from its negligence.
u
The duration of the Guarantee shall not be extended by services rendered under the
terms of the Guarantee.
u
Insofar as no Guarantee default exists, Siemens reserves the right to charge the
customer for replacement or repair.
52