Pairing Cannot Be Done - Sony WH-1000XM2/B Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM2

Pairing cannot be done.

Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other.
When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing
mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent
device, press and hold the
When you pair the headset with devices again after initializing or repairing the headset, information for pairing with
the headset remaining on the iPhone or other device may prevent you from pairing them successfully. In this case,
delete the pairing information of the headset from the device, and then pair them again.
Related Topic
About the indicator
How to make a wireless connection to BLUETOOTH devices
Initializing the headset to restore factory settings
button of the headset for more than 7 seconds to enter pairing mode.
4-697-257-11(6) Copyright 2017 Sony Corporation
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