What Can I Do To Solve A Problem - Sony WH-1000XM2/B Help Manual

Wireless noise canceling stereo

Table of Contents

Help Guide

Wireless Noise Canceling Stereo Headset

WH-1000XM2

What can I do to solve a problem?

If the headset does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.

Connect the headset to a computer to charge the battery.

You may be able to resolve some issues by charging the battery.

Reset the headset.

Initialize the headset.

This operation resets volume settings, etc., and deletes all pairing information.

Look up information on the issue on the customer support website.

If the operations above do not work, consult your nearest Sony dealer.

Wh-1000xm2