D-Link AC1200 User Manual
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D-Link AC1200 User Manual

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Version 1.00 | 27/10/2021
User Manual
Wireless AC1200 4G LTE Router
DWR-960

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Summary of Contents for D-Link AC1200

  • Page 1 Version 1.00 | 27/10/2021 User Manual Wireless AC1200 4G LTE Router DWR-960...
  • Page 2 Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Manual Revisions Hardware Revision Date Description 1.00 27/10/2021 • Initial release...

  • Page 3: Table Of Contents

    Configuration Utility ............12 Language ................43 Navigation ..................13 Date & Time ..............44 Quick Access .................14 Settings Profile ..............46 Setup Wizard ................15 Reset / Reboot ..............48 Internet Settings .................16 Firmware Upgrade ..............49 Network Status ..............16 System Logs ................50 Failover ...................17 D-Link DWR-960 User Manual...
  • Page 4 Using Windows 10 ..............55 Using Windows 8 ...............57 Using Windows 7 ...............59 Using Windows XP ..............62 ® Troubleshooting ..............63 Networking Basics ............65 Check your IP address ...............65 Statically Assign an IP address ..........66 Technical Specifications ..........67 Regulatory Information ..........68 D-Link DWR-960 User Manual...

  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Package Contents D-Link DWR-960 Wireless AC1200 4G LTE Router Power Adapter 3G/4G Antennas RJ45 Cable If any of the above items are missing or damaged, please contact your reseller. D-Link DWR-960 User Manual...

  • Page 6: System Requirements

    Web-based Configuration Browser Requirements: Utility Requirements • Internet Explorer 9 or higher • Firefox 12 or higher • Safari 4 or higher • Chrome 20 or higher Subject to services and service terms available from your carrier. D-Link DWR-960 User Manual...

  • Page 7: Introduction

    High-Speed Mobile Internet with LTE Connectivity The DWR-960 Wireless AC1200 4G LTE Router gives you high-speed Internet wherever you are and lets you share it on the go. Using LTE technology, you can achieve a download speed of up to 300 Mbps and a upload speed of up to 100 Mbps .

  • Page 8: Hardware Overview

    Using a paper clip, press and hold this recessed button for 5 seconds to reset the device to factory Reset Button defaults. All LEDs will be on and then off except the Power LED which will remain on during the reset. LED Indicators Status display. Please refer to LED Indicators on page 6. D-Link DWR-960 User Manual...
  • Page 9 Use a RJ-45 Ethernet cable to connect a computer, network equipment such as NAS (Network Attached Storage) or switch. W/LAN Use a RJ-45 Ethernet cable to connect the device to an Ethernet-based cable, DSL or fiber modem. D-Link DWR-960 User Manual...

  • Page 10: Led Indicators

    Blinking Green Traffic is being transmitted over 2G/3G. Solid Red No SIM/UICC card inserted or no Internet service. Green (Level 1-4) Indicates mobile connection signal strength. The stronger the signal, the Signal Strength more the lit bars. D-Link DWR-960 User Manual...

  • Page 11: Installation

    The Power LED will light up green to indicate that power is being supplied to the router and the router is turned on. b. After a few moments, the LED indicators will show the status of the router’s various functions. For more information, please refer to LED Indicators on page 6. D-Link DWR-960 User Manual...

  • Page 12: Wireless Installation Considerations

    In some cases, cordless phones, X-10 wireless devices, and electronic equipment such as ceiling fans, fluorescent lights, and home security systems may dramatically degrade wireless connectivity. D-Link DWR-960 User Manual...

  • Page 13: Configuration

    If you are configuring the router from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the port labelled LAN on the back of the router, and the other end into the Ethernet port on your computer. D-Link DWR-960 User Manual...

  • Page 14: Connect Via Wi-Fi

    Note that the default SSID and password can be found on the device label on the bottom of the device . Once you have located your DWR-960’s wireless network, select it and click Connect. dlink_DWR-960-5G_xxxx D-Link DWR-960 User Manual...
  • Page 15 You can also set up a connection using the Windows built-in WPS feature. Please see Connecting to a Wireless Network on page 55. D-Link DWR-960 User Manual...

  • Page 16: Web-Based Configuration

    Configuration Utility Enter admin as the username and leave the password blank on the login page. You will be required to change the password when logging in for the first time. Click Sign in to continue. D-Link DWR-960 User Manual...

  • Page 17: Navigation

    The System tab allows you to view system information, change your login information, and upgrade the firmware. From the SMS tab, you can send and receive SMS text messages, as well as send USSD (Unstructured Supplementary Service Data) codes, also known as “Quick Codes” or “Feature Codes. ” D-Link DWR-960 User Manual...

  • Page 18: Quick Access

    The Wi-Fi section displays the number of devices currently connected to the router wirelessly via the 2.4 GHz and 5 GHz band. Short Messages This area displays the number of SMS messages in your inbox and your draft messages. D-Link DWR-960 User Manual...

  • Page 19: Setup Wizard

    Static, PPPoE, or DHCP. For PPPoE and Static, you may need to contact you ISP or network administrator for the respective parameters for connection. Click Next to continue. The next page simply requires you to click Apply for the configurations to take effective. D-Link DWR-960 User Manual...

  • Page 20: Internet Settings

    Displays your current IP address. Total DL Displays the total amount of data downloaded. Total UL Displays the total amount of data uploaded. Note: These counters may be reset when the battery or SIM/UICC card is removed. D-Link DWR-960 User Manual...

  • Page 21: Failover

    You can configure the failover feature to maintain Internet connection when one of the connection methods fails. Failover Failover Select either one of the following to be the preferred connection method if both are connected: • Ethernet WAN Preference • Cellular WAN Preference D-Link DWR-960 User Manual...

  • Page 22: Internet Settings

    Select Keep Alive, On Demand, or Manual. Idle Time Configurable when On Demand is selected. Enter a maximum idle time during which the Internet connection is maintained during inactivity. To disable this feature, select Keep Alive or Manual as the operation mode. D-Link DWR-960 User Manual...
  • Page 23 Enter the secondary DNS server IP address assigned by your ISP. If you select DHCP for the WAN Connection Type: Host Name The host name is optional but may be required by some ISPs. Leave it blank if you are not sure. D-Link DWR-960 User Manual...

  • Page 24: Apn Settings

    Manual - Enter the Access Point Name (APN) for the connection. If you do not know this information, please contact your service provider. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 25 None) that your ISP uses to connect to its mobile network. If you do not know this information, please contact your service provider. For more information refer to Connection Mode Settings on page 22. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 26: Connection Mode Settings

    Enabling this option will disable Wi-Fi function. Connection Mode Choose between Always or Manual for Internet connection. If you select Manual Connection Mode: Connect/Disconnect Toggle the switch to enable or disable your Internet manually connection. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 27: Pin Management

    You can disable the SIM Card PIN Lock protection or change the PIN code later. If SIM Card PIN Lock Protection is enabled: PIN Code Enter your SIM/UICC pin code here. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 28: My Operator (Plmn)

    Select Automatic to allow the DWR-960 to automatically connect to the first available network when roaming. Select Manual to choose your preferred roaming network from the list below. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 29 Use it Check the box to select your desired network. Status The network’s status. Operator Name The name of the cellular network provider. Access Technology The cellular network’s access technology. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 30: Wi-Fi Settings

    Displays your current Wi-Fi network encryption mode. Displays whether DHCP server is enabled. DHCP Your router’s IP address. IP Address Your router’s subnet mask. Subnet The MAC address of the respective Wi-Fi network MAC Address interface. D-Link DWR-960 User Manual...

  • Page 31: Basic Settings

    AES - A newer encryption with stronger protection for WPA2. Note: Use of WPA2 is required in order to achieve 802.11n speeds. AES/TKIP - TKIP is an encryption method commonly used by older devices. Select this option for compatibility with old devices. D-Link DWR-960 User Manual...
  • Page 32 You can set up to 4 WEP keys. Select the WEP key you wish to use by clicking on the radial buttons next to the keys. Each key allows you to use either 64 bit or 128 bit characters. Click Apply to save the current settings. D-Link DWR-960 User Manual...

  • Page 33: Advanced Settings

    Note that not all channels are available in all regions. If you cannot see your SSID from your client device, try manually setting a low-numbered channel. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 34 1. Click the Start Via PIN to start the WPS process. 2. Follow the user manual of the client device for entering the PIN for WPS. On Windows 7, select the network name you want to connect, then you will be prompted to enter the PIN. D-Link DWR-960 User Manual...

  • Page 35: Wi-Fi Clients

    Note: If a Wi-Fi client has been blocked, you will see their MAC address in the MAC Filter on page 34. You can delete the entry to permit its access on that page. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 36: Settings

    Host Name: The host name of the client computer. IP Address: The client’s IP address that is assigned by the DHCP service. MAC Address: The MAC address of the client device. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 37: Dhcp Settings

    Subnet Mask The subnet mask of the LAN interface. IP Range Click on the last digit to configure the range of IP addresses assigned by the DHCP server. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 38: Mac Filter

    MAC address of the client that you want to deny access to your network. Note: You can view the current list of clients connected to your network and their MAC addresses in Wi-Fi Clients on page 31. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 39 Specify the MAC address of the computer to be filtered. Add New Click the Add New button and manually enter the MAC address of the client that you want to deny access to your network. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 40: Firewall Settings

    VPN using the IPsec protocol. L2TP Pass Through Allows clients to connect to their corporate network or VPN using the L2TP protocol. WAN Ping Blocking When enabled the DWR-960 will not respond to pings from WAN. D-Link DWR-960 User Manual...
  • Page 41 Remote Management Clicking this toggle allows access to web configuration over the Internet. This setting may open your router to external security threats and is not recommended for most users. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 42 Subnet Mask The length of the mask (1-32). Source Port Number The source port number for the associated service. Destination Port The destination port number for the associated Number service. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 43 Private Port The internal port to open for this service. Global Port The public port to open for this service. Click Add New to add a new virtual server. Then click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 44: Ddns

    Host Name Enter the host name that you registered with your dynamic DNS service provider. Username / E-mail Enter your dynamic DNS username. Password / Key Enter your dynamic DNS password. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 45: System

    The SIM/USIM/UICC card has a unique number called an International Mobile Subscriber Identity (IMSI). This is used to identify and authenticate users on cellular devices. The model name of your D-Link router. Model Name The length of time since last restart. System Uptime...

  • Page 46: Admin Settings

    Enter your new password. Confirm Password Enter the new password again. Auto logout after Click on the drop-down arrow to select the elapsed time before being automatically logged out of the web configuration. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 47: Language

    Section 3 - Configuration Language This tab allows you to change the default language setting. Language Select your desired language of the web configuration interface. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 48: Date & Time

    DWR-960 will update the time from an SNTP server. Daylight Saving Enable this option if your region uses Daylight Saving Time. If you have selected Enable, enter the start date and end date. Click Apply to save your changes. D-Link DWR-960 User Manual...
  • Page 49 The current time for the time zone you have selected is displayed here. Daylight Saving Enable this option if your region uses Daylight Saving Time. Enter the start date and end date after it is enabled. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 50: Settings Profile

    On the Export Profiles tab you can export your current configuration to a computer. Click the Click Me button to download the current To Get Current Profile settings of your DWR-960. It will be in .sav file format and will be saved in your browser’s download directory. D-Link DWR-960 User Manual...
  • Page 51 Import Profiles On the Import Profiles tab, you can import previously saved settings for the router. Select Browse your computer for previously exported settings. Click Apply Import to restore the router to a previously configured state. D-Link DWR-960 User Manual...

  • Page 52: Reset / Reboot

    5 seconds. Select the Reset to Default button to reset the Reset to Default DWR-960 to factory default settings. Select the Reboot button to reboot the DWR-960. Reboot D-Link DWR-960 User Manual...

  • Page 53: Firmware Upgrade

    Note: Do not unplug the device or interrupt the upgrade process (upgrade in progress is shown on the right) until the process is complete. Interrupting The upgrade process may corrupt the device. D-Link DWR-960 User Manual...

  • Page 54: System Logs

    Section 3 - Configuration System Logs The System Logs page displays all of the router’s logs. Here you can view, refresh and clear system logs. D-Link DWR-960 User Manual...

  • Page 55: Parental Control

    Enter the MAC address to add devices to the policy. Enter the hostname of the client device. Note: Devices not on the Configured rules list will not be affected by the control policies. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 56: Sms

    Current Short The current number of messages in the Inbox and Messages Drafts. SMS Center Your SIM/UICC card’s contact number, which should Number be preset by your wireless network operator. Click Apply to save your changes. D-Link DWR-960 User Manual...

  • Page 57: Ussd

    Unstructured Supplementary Service Data (USSD) allows ISP-specific applications to be activated using instant messaging services. USSD USSD Code Enter an application activation code and click the Send button. This allows you to activate applications or information services by sending a message to your ISP. D-Link DWR-960 User Manual...

  • Page 58: Connecting To A Wireless Network

    Step 2 - Within 2 minutes, press the WPS button on your wireless device (or launch the software utility and start the WPS process). Step 3 - Allow up to 1 minute for your connection to be configured. Once the LEDs stop blinking, you will be connected using WPA2 encryption. D-Link DWR-960 User Manual...

  • Page 59: Connecting To A Wireless Network

    To join an existing network, locate the wireless network icon in the taskbar, next to the time display and click on it. Wireless Icon Clicking on this icon will display a list of wireless networks within connecting proximity of your computer. Select the desired network by clicking on the SSID. dlink_DWR-960-5G_xxxx D-Link DWR-960 User Manual...
  • Page 60 You will then be prompted to enter the network security key (Wi-Fi password) for the wireless network. Enter dlink_DWR-960-5G_xxxx the password in the box and click Next to connect to the network. Your computer will now automatically connect to this wireless network when it is detected. D-Link DWR-960 User Manual...

  • Page 61: Using Windows 8

    To join an existing network, locate the wireless network icon in the taskbar, next to the time display. Wireless Icon Clicking on this icon will display a list of wireless networks within connecting proximity of your computer. Select the desired network by clicking on the network name. dlink_DWR-960_xxxx D-Link DWR-960 User Manual...
  • Page 62 WPS function. When you have established a successful connection to a wireless network, the word Connected will appear next to the name of the network to which you are connected. dlink_DWR-960_xxxx D-Link DWR-960 User Manual...

  • Page 63: Using Windows 7

    If you receive the Wireless Networks Detected pop-up, click on the center of the message to access the utility. You can also click on the wireless icon in your system tray (lower-right corner). Wireless Icon The utility will display available wireless networks in your area. dlink_DWR-960_xxxx D-Link DWR-960 User Manual...
  • Page 64 Highlight the wireless network (SSID) you would like to connect to and click the Connect button. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to Networking Basics on page 65 for more information. dlink_DWR-960_xxxx D-Link DWR-960 User Manual...
  • Page 65 It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as the one configured on the wireless router. D-Link DWR-960 User Manual...

  • Page 66: Using Windows

    Connect. If you get a good signal but cannot access the Internet, check the TCP/IP settings for your wireless adapter. Refer to Networking Basics on page 65 for more information. dlink_DWR-960_xxxx D-Link DWR-960 User Manual...

  • Page 67: Troubleshooting

    • Access the web-based configuration. Open your web browser and enter the IP address of your D-Link router in the address bar. This should open the login page for your web management.
  • Page 68 5 seconds. Release the button and the router will go through its reboot process. Wait about 40 seconds to access the router. The default IP address is 192.168.0.1. When logging in, leave the password field blank which is the default admin password. D-Link DWR-960 User Manual...

  • Page 69: Networking Basics

    Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below.

  • Page 70: Statically Assign An Ip Address

    Set Preferred DNS the same as the LAN IP address of your router. The Alternate DNS is only optional or you may enter a DNS server from your ISP. Step 5 When you’re done, click Save. D-Link DWR-960 User Manual...

  • Page 71: Technical Specifications

    • 2 x 3G/ LTE external Antennas SIM/UICC Slot • Standard mini-SIM/UICC card interface 1 Supported frequency band is dependent upon regional hardware version. 2 Data rates are theoretical. Data transfer rate depends on network capacity, signal strength, and other factors. D-Link DWR-960 User Manual...

  • Page 72: Regulatory Information

    TX 1922.5 MHz - 1977.5 MHz LTE Band 1 25 dBm (Power class 3) RX 2112.5 MHz - 2167.5 MHz TX 1710.7 MHz - 1784.3 MHz LTE Band 3 25 dBm (Power class 3) RX 1805.7 MHz - 1879.3 MHz D-Link DWR-960 User Manual...
  • Page 73 RX 925.7 MHz - 959.3 MHz TX 834.5 MHz - 859.5 MHz LTE Band 20 25 dBm (Power class 3) RX 793.5 MHz - 818.5 MHz LTE Band 38 TX/RX 2572.5 MHz - 2617.5 MHz 25 dBm (Power class 3) D-Link DWR-960 User Manual...
  • Page 74 υλικολογισμικό του προϊόντος είναι διαθέσιμα για λήψη από τη σελίδα του προϊόντος στην τοποθεσία www.dlink. com. Par les présentes, D-Link Corporation déclare que ce produit, ces accessoires et ce logiciel sont conformes aux Français [French] directives 2014/53/UE.Le texte complet de la déclaration de conformité de l'UE et le icroprogramme du produit sont disponibles au téléchargement sur la page des produits à...
  • Page 75 2014/53/EU. Pełen tekst deklaracji zgodności UE oraz oprogramowanie sprzętowe do produktu można pobrać na stronie produktu w witrynie www.dlink.com. Desta forma, a D-Link Corporation declara que este produto, os acessórios e o software estão em conformidade Português [Portuguese] com a diretiva 2014/53/UE. O texto completo da declaração de conformidade da UE e do firmware...
  • Page 76 2014/53/EU. Hela texten med EU-försäkran om överensstämmelse och produkt-firmware kan hämtas från produktsidan på www.dlink.com. Hér með lýsir D-Link Corporation því yfir að þessi vara, fylgihlutir og hugbúnaður eru í samræmi við tilskipun Íslenska [Icelandic] 2014/53/EB. Sækja má ESB-samræmisyfirlýsinguna í heild sinni og fastbúnað vörunnar af vefsíðu vörunnar á www.
  • Page 77 Access Points unterstützen die Funktionen DFS (Dynamic Frequency Selection) und TPC (Transmit Power Control) wie erforderlich bei Betrieb auf 5 GHz innerhalb der EU. • Bitte schlagen Sie im Handbuch oder Datenblatt nach nach, ob Ihr Gerät eine 2,4 GHz und / oder 5 GHz Verbindung nutzt. D-Link DWR-960 User Manual...
  • Page 78 5 Ghz dentro de la UE. • Por favor compruebe el manual o la ficha de producto para comprobar si el producto utiliza las bandas inalámbricas de 2.4 GHz y/o la de 5 GHz. D-Link DWR-960 User Manual...
  • Page 79 Toegangspunten ondersteunen DFS (Dynamic Frequency Selection) en TPC (Transmit Power Control) functionaliteit zoals vereist bij gebruik in 5 GHz binnen de EU. • Raadpleeg de handleiding of de datasheet om te controleren of uw product gebruik maakt van 2.4 GHz en/of 5 GHz. D-Link DWR-960 User Manual...
  • Page 80 • Halten Sie das Produkt von Heizkörpern und anderen Quellen fern, die Wärme erzeugen. • Trennen Sie das Produkt immer von der Stromzufuhr, bevor Sie es reinigen und verwenden Sie dazu ausschließlich ein trockenes fusselfreies Tuch. D-Link DWR-960 User Manual...
  • Page 81 • Mantenga el producto alejado de los radiadores y de otras fuentes de calor. • Desenchufe siempre el producto de la alimentación de red antes de limpiarlo y utilice solo un paño seco sin pelusa. D-Link DWR-960 User Manual...
  • Page 82 • Houd het product uit de buurt van radiators en andere warmtebronnen. • U dient het product steeds los te koppelen van de stroom voordat u het reinigt en gebruik uitsluitend een droge pluisvrije doek. D-Link DWR-960 User Manual...
  • Page 83 D-Link designs and builds its products to be as environmentally friendly as possible, by using recyclable, low toxic materials in both products and packaging. D-Link recommends that you always switch off or unplug your D-Link products when they are not in use. By doing so you will help to save energy and reduce CO2 emissions.
  • Page 84 D-Link et l’environnement Chez D-Link, nous sommes conscients de l'impact de nos opérations et produits sur l'environnement et nous engageons à le réduire. Pour limiter cet impact, D-Link conçoit et fabrique ses produits de manière aussi écologique que possible, en utilisant des matériaux recyclables et faiblement toxiques, tant dans ses produits que ses emballages.
  • Page 85 D-Link zijn producten zo milieuvriendelijk mogelijk, door het gebruik van recycleerbare producten met lage toxiciteit in product en verpakking. D-Link raadt aan om steeds uw D-Link producten uit te schakelen of uit de stekker te halen wanneer u ze niet gebruikt. Door dit te doen bespaart u energie en beperkt u de CO2-emissies.
  • Page 86 D-Link a životní prostředí Ve společnosti D-Link jsme si vědomi vlivu našich provozů a výrobků na životní prostředí a snažíme se o minimalizaci těchto vlivů. Proto své výrobky navrhujeme a vyrábíme tak, aby byly co nejekologičtější, a ve výrobcích i obalech používáme recyklovatelné a nízkotoxické materiály.
  • Page 87 D-Link produkter som er så miljøvennlig som mulig, ved å bruke resirkulerbare, lav-toksiske materialer både i produktene og forpakningen. D-Link anbefaler at du alltid slår av eller frakobler D-Link-produkter når de ikke er i bruk. Ved å gjøre dette hjelper du å spare energi og å redusere CO2-utslipp.
  • Page 88 D-Link sine produkter, så de er så miljøvenlige som muligt, ved at bruge genanvendelige materialer med lavt giftighedsniveau i både produkter og emballage. D-Link anbefaler, at du altid slukker eller frakobler dine D-Link-produkter, når de ikke er i brug. Ved at gøre det bidrager du til at spare energi og reducere CO2-udledningerne.
  • Page 89 D-Link och miljön På D-Link förstår vi och är fast beslutna att minska den påverkan våra verksamheter och produkter kan ha på miljön. För att minska denna påverkan utformar och bygger D-Link sina produkter för att de ska vara så miljövänliga som möjligt, genom att använda återvinningsbara material med låg gifthalt i både produkter och förpackningar.

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