Advertisement
Call Transfer: Sends a caller to another party. While on an active call,
press the [Transfer] softkey. This places the first caller on hold while you
dial the next party. Announce the call to the second party and press
[Transfer] a second time to complete the transfer. To cancel a call
transfer, wait for second party to hang up or press [End Call] softkey.
Call Forward: Press the [CFwdALL] softkey to automatically forward
all calls for that line to another number. Enter the 4-digit NPS extension
number or the 9+ telephone number where you wish to direct the calls.
Press the [CFwdALL] softkey a second time to disable call forwarding.
Calls cannot be forwarded to a long distance number.
Call Park: While on an active call press the [More] softkey then the
[Park] softkey to park the call (place it on hold). Note the 3-digit Call
Park number shown on the phone. Dial the 3-digit Call Park number
from any NPS IP phone to retrieve the call on that (other) phone. If the
parked call is not retrieved it will ring back to the first party.
Conference Calling: Connect up to 6 separate parties into one call.
Dial and connect with your first party. While on an active call, press
[Confrn] softkey. This places the first caller on hold while you dial next
party. Press [Confrn] to connect all parties. Repeat these steps until all
parties are connected. Callers stay connected if/when the moderator
hangs up and leaves the call.
Voice Mail
(NOTE: Not all IP phones have voicemail)
A tutorial will step users through initial voicemail set up. Separate
messages can be recorded for no answer, busy, and out of office. Find a
quiet time and place to avoid unwanted noise in your messages.
Your Greeting: It's a good idea to write and practice your greeting
before recording it. Information you may want to include in your greeting:
Your Name (Department or position optional)
Your regular business hours (availability)
Instructions for leaving a message
An alternate contact for urgent business
Initial Voicemail Setup: Press the Messages key to get started. The
default voicemail password is 12345 which you will be required to
change. Follow the prompts to complete setup.
Record your name
Record personal greeting
Enter and verify new password
Listen to confirm: "You have finished enrollment."
2
Voicemail Retrieval From Your Phone: When the red Handset Light
is lit (not blinking) you have a voicemail message. To retrieve your
voicemail messages from your phone, press the Messages key, then
follow the prompts.
Remote Voicemail Retrieval From Other Phones: To retrieve
messages when away from your phone, dial into the NPS central
voicemail number (801-3800). (If you are using another NPS IP phone
you can dial extension 3800.) When the messaging system answers,
press the [*] key. You will be prompted to enter your ID (your 4-digit
NPS extension number) followed by the [#] key and your password
followed by the [#] key. Follow the prompts to retrieve your messages.
Get to Know Your IP Phone
1. Line Buttons • 2. Phone Screen • 3. Adjust Footstand • 4. Messages •
5. Directories • 6. Help • 7. Settings • 8. Services • 9. Volume •
10. Speaker • 11. Mute • 12. Headset • 13. Navigation • 14. Keypad •
15. Softkeys • 16. Handset Light (blinking = ringing; solid = voicemail)
(Model 7941 Shown Below)
3
Advertisement
