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Certain procedures in this section require electrical tests or measurements while
power is applied to the range. Exercise extreme caution at all times. If test points are
not easily accessible, unplug the range, attach the test equipment, and reapply power
for the test.
PROBLEM
Oven element smokes when first
turned on.
Oven element does not heat.
Cooktop element barely heats.
Cooktop element will not heat
higher than low-medium.
Cooktop element heats up
normally, but drops to lower
setting automatically.
Diagnosis Charts
WARNING
POSSIBLE CAUSE
This is normal on a new range.
The factory-applied protective
coating is burning off.
Substance (e.g. food or other
material) has spilled onto the
element.
No line voltage.
Loose or bad wiring.
Defective element.
Low line voltage.
Loose or bad wiring connection at
element or terminal block.
Defective cooktop infinite switch.
Low line voltage.
Defective cooktop element.
Customer using improper cookware.
Defective cooktop infinite switch.
- 30 -
SOLUTION
Protective coating will burn off in
several minutes. Fumes are
nontoxic.
Let element cool then clean
according to Use & Care instruc-
tions.
Check circuit breaker.
Check wiring (see wiring dia-
gram).
Check element.
Line voltage should be minimum
220-volts ±10 VAC. If necessary,
electrician should repair cause
for low line voltage.
Check wiring (see wiring dia-
gram).
Check switch.
Line voltage should be minimum
220-volts ±10 VAC. Electrician
should repair cause for low line
voltage.
Check element.
Evaluate suitability of cookware.
Check switch.
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