Troubleshooting - Black & Decker BUFK12W Instruction Manual

TROUBLESHOOTING & WARRANTY

TROUBLESHOOTING

Troubleshoot your problem by using the chart below. If the freezer still does not
work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
Freezer does not
work
The food is too
warm
Heavy build-up of frost,
possibly also on the
door seal
NOTE: This is normal
during high humidity
periods. Frequent door
openings will also cause
heavy frost buildup
Popping or cracking
sounds
Freezer door does not
shut properly
Freezer has an odor
POSSIBLE CAUSE
A. Freezer is not switched on
B. |Unit is not plugged in or
is loose
C. Fuse has blown or is
defective
D. Wall power socket is
defective
A. Temperature is not
properly adjusted
B. Door was open for an
extended period
C. A large quantity of warm
food was placed in the
freezer within the last 24
hours
D. The freezer is near a heat
source
A. Door seal is not air-tight
(possibly after reversing
the door)
A. When compressor comes
on
A. The freezer door is not
properly aligned
B. Possible blockage from
food containers, shelves,
bins, etc.
A. Foods not properly sealed
B. Interior needs cleaning
POSSIBLE REMEDY
A. Turn on the temperature
control dial. It may be in
the OFF position
B. Plug in the freezer
C. Check fuse, replace if
necessary
D. To be corrected by a
qualified electrician
A. Set the temperature
control dial to a cooler
setting
B. Open the door only as
long as necessary. Check
door gasket for proper
seal
C. Set the temperature
control dial to a colder
setting temporarily
D. Please look in the
"Protection From Heat and
Moisture" section
B. Carefully warm the leaking
sections of the door
gasket with a hair dryer
(on a cool setting). At
the same time, shape the
warmed door seal by hand
such that it sits correctly
A. This is a normal sound of
coolant flowing through
condenser coils
A. Re-align the freezer
door. Refer to the "Door
Alignment" section
B. Ensure nothing is blocking
the door
A. Removed any
contaminated foods
B. Please refer to "Cleaning
and Care" section
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