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350 East Plumeria Drive
San Jose, CA 95134
USA
October 2012
202-11173-02
v1.0
VueZone System
User M anua l

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Summary of Contents for NETGEAR VueZone

  • Page 1 VueZone System User M anua l 350 East Plumeria Drive San Jose, CA 95134 October 2012 202-11173-02 v1.0...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Set Up Your VueZone System ........
  • Page 4 VueZone System Grid or List Display ......... 28 Chapter 5 Settings Tab Personal Settings .
  • Page 5: Chapter 1 Getting Started

    Getting Started This chapter covers the following topics: • VueZone Network • Set Up Your VueZone System • Install the Cameras • Start Viewing For more information about the topics covered in this manual, visit the Support website at http://support.netgear.com.
  • Page 6: Vuezone Network

    VueZone Network The base station connects to your network and uses the Internet connection to stream video to your private VueZone account. You can use your smartphone or a computer to visit your VueZone account to access your video. During video streaming, several outbound ports are used (ports 20000-20003) when viewing from a browser.
  • Page 7: Package Contents

    VueZone System Package Contents Your VueZone personal video network includes the following: camera mounts ( Batteries (4) Installation guide Cameras (2) Base Station Wall-mounting screws and anchors Ethernet cable Note: Some VueZone networks Power adapter do not include the camera shell and it’s associated parts.
  • Page 8: Base Station

    Internet LED Status LED Figure 3. Base station, front view. Camera The VueZone cameras send video to the base station. You have to install the base station first before you install the cameras Battery door/mount On/Off switch Battery door latch...
  • Page 9: Set Up Your Vuezone System

    VueZone System Set Up Your VueZone System Your network must be connect to the Internet before you install the VueZone base station. Follow the steps in this section in the order in which they are presented. Connect the Base Station The base station needs to be connected to a network with an Internet connection.
  • Page 10: Install Camera Batteries

    Snap the battery door back in place by inserting the top portion of the door first and clicking the bottom portion into place. Wait until you close the battery door before you turn on the camera Tip: power for syncing with the VueZone base station. Getting Started...
  • Page 11: Sync Cameras To The Base Station

    On the base station, make sure that the Internet LED on front is flashing. The flashing Internet LED shows communication with the Internet. If the LED does not flash, visit to troubleshoot, or contact VueZone support. http://support.netgear.com Place the camera within 12 inches (30.5 cm) of the base station.
  • Page 12: Install The Cameras

    If you do not see the control bar, mouse over the video player and it pops up. You can also use your smartphone to view your camera with VueZone Mobile for iPhone and Android. VueZone Mobile requires a subscription to the VueZone Premier or Elite service plans.
  • Page 13: Chapter 2 Quick Tour Of My.vuezone.com

    Quick Tour of my.VueZone.com This chapter covers the following topics: • VueZone Tabs • Personalize Your VueZone System...
  • Page 14: Vuezone Tabs

    VueZone System VueZone Tabs VueZone.com has three tabs: Cameras, Library, and Settings. This is where you control everything for your VueZone personal video network. When you log in the Camera tab displays. Figure 6. Camera tab Camera View the video stream from all of your cameras.
  • Page 15: Settings

    VueZone base station and camera. Name Your VueZone Base Station Your default VueZone base station name is the VGN. You might want to give it a more personal name. This name is what your friends see if you share your camera.
  • Page 16 On the Settings tab, click a camera name in the Cameras section in the left column. Type the new camera name in the field. The name is saved automatically. When you click another tab or link, the name change is shown. Quick Tour of my.VueZone.com...
  • Page 17: Chapter 3 Cameras Tab

    Cameras Tab This chapter covers the following topics: • Cameras Tab Views • Record Video • Take a Snapshot • Zoom • Adjust Brightness Level • Motion Detection Cameras...
  • Page 18: Cameras Tab Views

    VueZone System Cameras Tab Views This is where you watch video from your cameras. There are two views you can use: 320-grid view, which shows all of your cameras at a smaller size (320 x 240). • 640-view shows one camera at a large size (640 x 480).
  • Page 19: Icons

    The button name changes to Stop All. To stop playing video from all the cameras, click Stop All. Icons Your cameras show icons and a drop-down menu. If you have a VueZone motion detection camera, an additional icon displays. The following table describes the icons. Table 1. Icons...
  • Page 20: Control Bar Buttons

    VueZone System Control Bar Buttons There are six controls on the tool bar: start/stop streaming, record video, take a snapshot, zoom, adjust brightness, and full screen/time lapse mode. Control bar Figure 8. Cameras tab control bar The following table describes the control bar buttons.
  • Page 21: Record Video

    VueZone System Record Video You can start recording video, or you can schedule it (see Schedule a Recording page 32).  To start recording video: Click the Start Streaming icon to begin streaming live video. To start recording, click the Record icon.
  • Page 22: Zoom

    VueZone System Zoom You can zoom in on the video you see from the cameras.  To zoom: When streaming video, click the Zoom icon in the control bar. The zoom window opens with the option to zoom in by 1x, 2x or 4x.
  • Page 23: Adjust Brightness Level

    VueZone System Adjust Brightness Level The cameras use the normal image setting unless you change the setting to compensate for bright light or low light environments. Friends cannot change the brightness level. Bright light: Reduces exposure for bright light or outdoor settings.
  • Page 24: Chapter 4 Library Tab

    Library Tab You can use the Library tab to manage and watch video clips and review snapshots. This chapter covers the following topics: • View Your Recordings and Snapshots • Download a Recording or Snapshot to Your Computer • Lock or Unlock a Recording or Snapshot •...
  • Page 25: View Your Recordings And Snapshots

    VueZone System View Your Recordings and Snapshots On the Library tab you can sort snapshots and recordings by name, camera, date, or type by making a selection in the View By section above the recordings.  To view your recording or snapshot: Click the recording or snapshot.
  • Page 26: Lock Or Unlock A Recording Or Snapshot

    VueZone System Lock or Unlock a Recording or Snapshot Your account has a storage limit which varies depending on your subscription level. When you reach your limit, your oldest files are deleted automatically. Locked files are not deleted.  To lock a file: Select the check box for the recording or snapshot.
  • Page 27: Upload A Video To Youtube Or A Snapshot To Flickr

    VueZone System Enter the email addresses and a message to your recipients. To send to more than one email address, use a semi-colon between the addresses. Click Send. To cancel, click the X in the upper right corner. When your friends receive the email, they can click a link to a page to see what you sent them.
  • Page 28: Grid Or List Display

    You are asked to confirm that you want to delete the selected items. Click Delete to complete the action. You can store up to 500 MB of files depending on the VueZone service Tip: plan that you have. To ensure that you have sufficient space, periodically save files to your computer.
  • Page 29: Chapter 5 Settings Tab

    Settings Tab This chapter covers the following topics: • Personal Settings • Cameras • Recording Format • Schedule a Recording • Sharing • Base Stations • Software Updates...
  • Page 30: Personal Settings

    VueZone System Personal Settings This is where you can view your current account information, change your user name (used to log in to your account), password, and your contact information including email address and physical address.  To change the user name, password, or email: On the Settings tab, select Personal Settings.
  • Page 31: Recording Format

    VueZone System In the left pane, click a camera name. Type the new camera name in the field. The name is saved automatically. When you click another tab or link, the name change is shown. Recording Format You can control the settings of video that is recorded as a result of motion detected or from a scheduled recording.
  • Page 32: Motion Detection

    VueZone System Motion Detection To adjust your motion detection settings, you must first enable motion detection using the radio buttons.  To adjust your motion detection settings: Click the Motion Detection link. Using the slider, select the sensitivity. The higher the number, the more sensitive the motion detection sensor.
  • Page 33 To delete a recording schedule: Click Schedule a Recording. Click Remove and follow the prompts. With VueZone Premier or Elite service plans, you get a video motion Tip: alert email. VueZone Basic users receive an email alert that includes a snapshot.
  • Page 34: Sharing

    Be sure to give your friends permission to view all the cameras that you Tip: want them to see. If your friends already had my.VueZone.com accounts, the contact information that they used to register is shown in your friend list. ...
  • Page 35: Base Stations

    To rename your base station: On the Settings tab, select Base Stations. Type the new name in the Base Station Name field; it is saved automatically. VueZone Elite service supports up to three base stations on the account. Tip: Software Updates Periodically software updates are available.
  • Page 36: My Account Services

    The Account Services screen shows what service level and features you have and when your service expires. Preferences This section notifies you of your opt-in status for the VueZone newsletter and whether you prefer to use Tooltips on myVueZone.com. Settings Tab...
  • Page 37: Appendix A Notification Of Compliance

    Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17 EN60950-1 For complete DoC, visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621 EDOC in Languages of the European Community...
  • Page 38 Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 39 FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the VueZone System complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and •...
  • Page 40 Canadian Department of Communications Radio Interference Regulations This digital apparatus (VueZone System) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 41 VueZone System Household Appliance Recommended Minimum Distance (in feet and meters) Baby Monitor - Digital 40 feet / 12 meters Cordless phone - Analog 20 feet / 6 meters Cordless phone - Digital 30 feet / 9 meters Bluetooth devices...

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