Warranty And Support; Troubleshooting - Philips S7000 Series Manual

Warranty and support

Warranty restrictions

Troubleshooting

Shaver
Problem
I cannot connect the
shaver.
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If you need information or support, please
visit www.philips.com/support or read the
international warranty leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
You have not
downloaded the app.
Your shaver and
smartphone are not
paired yet.
The first pairing
attempt failed.
Your smartphone
cannot find your
shaver.
English
Solution
Download the app.
Pair your shaver and
smartphone following
the instructions in the
app.
Unpair your shaver
and smartphone
and try pairing them
again.
Make sure your
smartphone is
equipped with
Bluetooth 4.1 or
higher.
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