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All messages are stamped with Sunday, 12:00 a.m.
Program time and date. See "Set Voice Time/Day Stamp" on page 9.
A caller is unable to leave a message and there is no Caller ID information stored for that call.
If the machine is currently recording a message from another caller, the TA-160 will not display or
retain Call Waiting Caller ID information.
Calls on hold are disconnected.
Review the HOLD section on page 23.
Unit rings but does not answer calls.
Make sure the TA-160 is turned on. See the ON/OFF section on page 3.
Recorded messages will not erase after playback.
1. Press ERASE/FLASH during message playback to erase individual messages or within 7 seconds
after the last message has played to erase all messages.
2. Do not press SAVE/HOLD.
The unit does not record incoming messages.
1. Memory may be full, please see page 19 to erase messages or remote operation page 29.
2. The volume switch may be set too low and recorded messages cannot be heard.
3. The machine may have been accidentally turned OFF. If the machine is turned OFF, indicator
lights will not be lit and "UNIT IS OFF" will appear in the display.
4. The caller may have hung up within 4 seconds of the machine answering a call, and therefore the
TA-160 will not record a message by design.
5. In certain situations, your local telephone company may transmit signals that are recorded by your
machine without any associated message.
6. No calls were actually received by the TA-160.
(Continued)
Greeting sounds garbled or difficult to hear.
Strictly follow the guidelines for recording your greetings:
1. Speak loudly and clearly about 6" to 8" from the microphone.
2. Avoid any background noise.
3. Greeting should be recorded using the voice of only one person.
After several attempts the TA-160 will not operate properly.
To reset the TA-160, unplug the AC ADAPTER PLUG from the back of the TA-160 for 10 seconds.
The greetings, incoming messages, time/day stamp, remote access code and all Caller ID records will
be intentionally erased. Re-record the greetings, set the time and day and reprogram the machine.
If this action does not fix the problem, call the CASIO PHONEMATE Helpline. CASIO PHONEMATE's
helpline staff can often resolve problems or recommend repair service when needed.
Unless you live close to a CASIO PHONEMATE Service Center, you may be required to mail the
product to CASIO PHONEMATE for repair. To mail the product to the service center you should:
1.
Package the unit in its original box or a comparable package.
2.
Include a clear and specific explanation of the problem.
3.
Include your name, address, and phone number.
4.
Provide a legible photocopy of the dated store receipt for warranty purposes.
CASIO PHONEMATE, INC.
FACTORY
Attn: Customer Service
SERVICE
20665 Manhattan Place
Torrance, CA 90501
CENTERS
(310) 328-6453
EXTRA HELP
Should you have additional questions, please call CASIO
PHONEMATE's Helpline at (310) 320-9810 (West Coast) or (410)
686-2885 (East Coast) for assistance.
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CASIO PHONEMATE, INC.
Attn: Customer Service
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
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