Troubleshooting And Maintenance Troubleshooting; Error Messages - Brother MFC-730 Owner's Manual

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C H A P T E R
Troubleshooting
and Maintenance
Troubleshooting

Error Messages

As with any sophisticated office product, errors may sometimes occur. If
this happens, your MFC often identifies the problem and displays an
error message. The table below explains the most common error
messages.
ERROR MESSAGE
CHECK CASSETTE MFC cassette cover is open or MFC cassette is
not installed properly.
CHECK PAPER MFC is out of paper.
CHECK PAPER SIZE Paper Size is improper for fax receiving or
copying.
COMM. ERROR Poor phone line quality caused
communication error.
CONNECTION FAIL You tried to poll a fax machine that is not in
Polled Waiting mode.
COOLING DOWN The print head has overheated.
COVER OPEN Top cover is not closed completely.
DISCONNECTED The other party or other party's fax machine
terminated the call.
DOCUMENT JAM Documents were not inserted or fed properly,
or document was longer than 40".
INK EMPTY XXXX One or more of the ink cartridges is out of ink.
T W E N T Y
ERROR MESSAGES
CAUSE ACTION
Close cassette cover or install cassette
properly.
Add paper to cassette, or install cassette
properly.
Load A4 paper in cassette.
Try the call again. If problem continues,
call Telephone Company to check your
phone line.
Verify the other party's polling setup.
Unplug the MFC and wait 30 minutes
for it to cool.
Open, then close, each cover.
Try to transmit, calling the other party
to see what happened or receive again.
See Document Jam in this chapter.
Replace the ink cartridges. See
Replacing the Ink Cartridges in this
chapter.
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