1. Manuals
  2. Brands
  3. NEC Manuals
  4. Telephone
  5. Univerge SV9100
  6. User manual

NEC Univerge SV 9100 User Manual

Hide thumbs Also See for Univerge SV 9100:
Table of Contents

Advertisement

Quick Links

Download this manual
SV 9100
®
DT820
USER GUIDE
NDA-31729
ISSUE 2.0

Advertisement

Table of Contents
loading

Related Manuals for NEC Univerge SV 9100

Summary of Contents for NEC Univerge SV 9100

  • Page 1 SV 9100 ® DT820 USER GUIDE NDA-31729 ISSUE 2.0...
  • Page 3 NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1. INTRODUCTION General ....................Face Layout ..................Keys And Parts ................... Menu List .................... Simple Operation by Menu Key and Cursor Key ........ 2. TERMINAL SETUP Terminal Setup With the Up/Down Key ..........Terminal Setup With the Feature Key ..........3.
  • Page 6 TABLE OF CONTENTS Call Pickup ..................Paging....................Background Music ................Call Forwarding ................... Selectable Display Messaging ............Station Relocation................Code Restriction, Dial Block ............... Account Code Entry ................Automatic Call Distribution (ACD) ............5. DIRECTORY OPERATION Add New Data ..................Find Registered Data ................

  • Page 7: Introduction

    NTRODUCTION General This guide explains how to operate DT Series (DT820) under the following headings. CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information. • Face layout of DT Series • Keys and Parts of DT Series •...

  • Page 8: Face Layout

    Face Layout ITY-6D-1 (6-Button with LCD) ITY-8LDX-1 (DESI-Less 8-Button)

  • Page 9: Keys And Parts

    Keys And Parts (2) LCD (Note 1) LCD (Liquid Crystal Display) provides DT Series ITY-6D-1 activity information plus data, time and Softkey (6-Button with LCD) Operation. The LCD on the ITY-6D-1 has a 28-character, 3-line capability. 28 APR MON 8:45AM STA101 ...
  • Page 10 (7) Recall Press key to finish an outside call and hear the dial tone. With Centrex trunks press the recall key to hook flash the line. (8) Feature Used to activate any features as terminal setup functions. (9) Answer When LED on this key is flashing, press key to Two lines of menu items can be displayed at a answer a waiting call.
  • Page 11 ITY-8LDX-1 (15) Speaker (DESI-Less 8-Button with LCD) Controls the built-in speaker which can be used for Hands Free dialing/monitoring. LED on key lights when key is active. DT820 supports half/full duplex handsfree. (16) Transfer Allows the station user to transfer established calls to another station, without attendant assistance.
  • Page 12 (2) ITY-8LDX-1 Display Flashing User’s Status Icon Pattern • Idle • I-HOLD Blink Note • Others Hold • Recall Blink Note 32 (8 keys x 4 pages) additional programmable • Incoming Ringing keys are provided. They can be programmed as Flexible Line/Programmable feature key by •...
  • Page 13 (b) Feature Key Information (6) Softkeys Any feature shown at the bottom of the LCD is Feature Key Information displays the followings. available. The appropriate feature key is displayed Maximum on the screen according to the call handling Description digits to be process.
  • Page 14 (13) Menu From this key, the user can access to the functions (15) Enter not normally used (such as terminal settings, DT820 Series does not support the Shortcut Note: downloads and access to XML applications) Menu. easily. (16) Redial/CID Scroll (14) Cursor (Last Number Call, Speed Calling-Station/Group) By using this Key, DT Series user can access to...

  • Page 15: Menu List

    Menu List Simple Operation by Menu Key and Cursor Key From the Menu List, the user can use various application features. By using Menu Key and Cursor Key, DT Series user can have access to terminal settings with simple To Display Menu List operation.
  • Page 16 This page is for your notes.

  • Page 17: Terminal Setup With The Up/Down Key

    ERMINAL ETUP To Adjust Ringer Tone This chapter describes operating procedures for terminal settings by the UP/DOWN key and Feature Press the Up/Down key during ringing. keys. Various terminal settings such as display, sounds, password, and language are also available from Menu RING key.

  • Page 18: Terminal Setup With The Feature Key

    Terminal Setup With the Feature To listen to the Incoming ring choices: 1. Press Speaker and Dial 711. Microphone On/Off 2. Dial 1 to listen to Intercom ring; Dial 2 to listen to LED on Mic key shows the status of the built-in Trunk ring.
  • Page 19 -OR- For Trunk Ring: Dial code for the ring pattern you want to hear (Ring1-3, Melody 4-8). If you select Ring 1-3, a second screen prompts for the tone pattern (1-8). Tone Range TONE No. Ring Tone 1 Ring Tone 2 Ring Tone 3 Melody 4 Melody 5...
  • Page 20 This page is for your notes.

  • Page 21: Login

    ASIC PERATION Login Logout When login mode is activated, the following procedure 1. Press the preassigned Logout Feature Key on the is required. terminal. 1. Enter login code and press the Set softkey. This location is an example. Note: Logout button is assigned by data setting at Note: Login ID 2000...
  • Page 22 This page is for your notes.

  • Page 23: Answering Calls

    EATURE PERATION Answering Calls Answering Outside Calls Using the Answer Key Ringing Calls 1. Receive outside call. 1. Lift the handset. 2. Press the Answer key. 2. Start conversation. 3. Talk with the incoming calling party. When assigning the Delayed Ringing feature, Note: incoming calls will first ring at a primary 4.

  • Page 24: Placing Calls

    Voice Announce Calls The second call may be placed on Hold. Note 3: Press the flashing Line key or Conf key to Note 4: 1. Adjust the Speaker volume as needed. return to the first call. On SV9100 if MIC key is not lit the Note 1: Placing Calls user cannot answer voice announce...
  • Page 25 Trunk Queuing Speed Dial – System/Group/Station After pressing a busy Line key and receiving the trunk To dial a Station Speed Dial number: busy indication: 1. Press the Speaker key. 1. Dial # or press Trunk Queuing/Camp On key (Service Code 751:35). 2.
  • Page 26 To dial a System Speed Dialing number: To dial a Group Speed Dialing number: 1. Press the Speaker key. 1. Press the Speaker key. 2. Dial #2 (default Service Code). 2. Dial #4 (default Service Code). -OR- -OR- 3. Press the Redial key. Press the Redial key.

  • Page 27: Microphone Control

    Microphone Control You can talk to the caller through the handset. Note 2: Your coworkers hear your caller’s voice over your telephone’s speaker. 1. Press the MIC key. When you press the Speaker key once, you Note 3: 2. A lit MIC LED indicates that the MIC is on. turn your Speakerphone on.

  • Page 28: Holding Calls

    Holding Calls 3. Announce the call (optional). System Hold – 4. Replace the handset. With a call in progress: Using Direct Station Selection (DSS) – 1. Press Hold. With a call in progress: Exclusive Hold – 1. Press the Transfer key. With a call in progress: 2.

  • Page 29: Conference

    Conference Call Park – System To Park a call in a system orbit: 1. Establish an intercom or trunk call. You can Park intercom or trunk calls. Note: 2. Press Conf or Conference softkey (Service Code 1. Press the Park key (Service Code 752: *04 + orbit). 751:07).

  • Page 30: Station Busy/No Answer Options

    To pick up a Parked call: If the unavailable extension was unanswered Note 1: (not busy), the Callback goes through after 1. Lift the handset. your co-worker uses their telephone for the first time. 2. Press the Park key (Service Code 752: *04 + orbit). If you have Callback Automatic Answer, you Note 2: automatically place a call to the formerly busy...
  • Page 31 Message Waiting If the called extension does not answer, dial 0 Note: or press your Message Waiting key to To leave a Message Waiting: automatically leave a message. 1. Call a busy or unanswered extension. To cancel all your Messages Waiting: This includes messages you have left for other Note: 2.
  • Page 32 Tone Override Department Step Call To send off hook signals to an extension busy on a call: To make a Step Call: Your extension may send off hook signals Note: 1. Place a call to a busy Department Group member. automatically.

  • Page 33: Co/Pbx Dialing Options

    To respond to a Voice Over alert tone to your extension: You can only respond if you have a Voice Over Note: PREVIEW SAVED NUMBER 123456 key.  List VMsg 1. Press the Voice Over key (Service Code 751:48). The stored number dials out. Note: The Voice Over key lights steadily (green) and Note:...
  • Page 34 To call a stored Memo Dial number: 1. Place a trunk call. Listen for busy tone or Ring-No Answer. Note: MEMO DIAL 2. Press the Feature + Redial keys. Conf 1. Do not lift the handset. -OR- Press the Repeat Redial key (Service Code 2.
  • Page 35 To Cancel Repeat Redial: 1. Press the Call History key (Service Code 751:08) or press the LIST Softkey and CID. 1. Press the Feature key. 2. Press the Redial key. LIST MENU -OR- Redial Press the Repeat Redial key (Service Code The last addition to the list is displayed.

  • Page 36: Call Pickup

    Call Pickup To answer a call ringing a telephone in another Pickup Group when you know the Group Number: Group Call Pickup 1. Pick up the handset or press the Speaker key. To answer a call ringing another telephone in your Pickup Group: 2.

  • Page 37: Paging

    Paging Directed Call Pickup To use Directed Call Pickup to intercept a call to a To make an Internal Page announcement: coworker’s extension: 1. Press the zone’s Internal Paging key [Service 1. Pick up the handset or press the Speaker key. Code 751:21, 01~64 for zones (00 for All Call)], or 22 for internal all call paging] 2.
  • Page 38 5. Press the Speaker key to hang up. If the Internal Page Zone is busy or if there are Note: no extensions in a page group, the page will be To Page an External Zone: announced as an External Page only. 3.

  • Page 39: Background Music

    Background Music SET FORWARD To turn Background Music on or off: NOT SET 1. Press the Speaker key. 4. Dial the destination extension or off-premise 2. Dial 725. number. 3. Press the Speaker key to hang up. SET FORWARD 2-14 THU 4:20PM 92142622000 B.G.M.
  • Page 40 Your Call Forwarding Programmable To cancel Call Forward – Busy/No Answer at a Note: forwarding station: Function Key goes off. 1. Pick up the handset or press the Speaker key. Call Forwarding Busy/No Answer (B/NA) 2. Dial the Call Forward – Busy/No Answer Service To set Call Forward –...

  • Page 41: Selectable Display Messaging

    3. Use VOL UP or VOL DOWN keys to scroll through 5. Press the Speaker key, or hang up. the messages. To cancel Call Forward – Both Ring at a forwarding 4. For messages 1~8 and 10, enter digits to append station: the message, if needed.

  • Page 42: Station Relocation

    To allow calls to ring through and have the 6. Press the Speaker key twice. Note: message displayed on the calling extension’s display, cancel DND by pressing the DND key Code Restriction, Dial Block + 0 (DND key (Service Code 751: Code 03). To set Dial Block: To cancel a message: 1.

  • Page 43: Account Code Entry

    Account Code Entry To enter an Account Code before dialing the outside number: To enter an Account Code any time while on a trunk call: If your system has Forced Account Codes, you must use this procedure. If it has Verified Account Codes, The outside caller cannot hear the Account Code digits you can use this procedure instead of letting the system you enter.

  • Page 44: Automatic Call Distribution (Acd)

    If you hear “stutter” dial tone after dial the Agent Log Out Display Note: number, ARS is requesting that you enter an ACD LOGOUT? Automatic Route Selection Authorization (1:Yes; 0:No) Code. AIC Agent Log In Automatic Call Distribution (ACD) To log in: Agent Log In 1.
  • Page 45 Display before Agent login 1. Press the ACD LOG IN/LOG OUT key (Service Code 752: *10) + 1 to accept. 2-15 FRI 11:02PM 12345678 STA 12345678 2. Press the Speaker key and dial the AIC Log In  service code – not assigned at default. List VMsg The ACD LOG IN/LOG OUT key goes out.
  • Page 46 Queue Status Display When ACD agents are logged out and a call is placed into the ACD queue, the telephones of the logged out When Logged Into ACD Group: agents will display the Queue Status and hear the alarm according to the settings defined in system 1.
  • Page 47 3. Dial the Station Speed Dial buffer number to be programmed (0~9). Use this Key for Entering Names keypad When you want to..digit..1 = Station Speed Dial buffer 1 2 = Station Speed Dial buffer 2 Enter characters: 0 = Station Speed Dial buffer 10 ¨...
  • Page 48 8. Press Hold. 9. Press the Speaker key to hang up. Function Function Additional Data Number Line Keys/Programmable Function Keys Not Defined The following functions can be assigned to Line Keys if Extension number or any allowed by Class of Service. DSS / One-Touch numbers (up to 24 digits).
  • Page 49 Function Function Function Additional Data Function Additional Data Number Number External Group External Paging Number DND / FWD Paging (1-8) Override Call External All Call Message Waiting Paging Room Monitoring Internal Group Internal Paging Number Handset Paging (01-64) Transmission Cutoff Internal All Call Secretary Call Extension Number...
  • Page 50 Function Function Function Additional Data Function Additional Data Number Number Change Extension Keypad RETRIEVE Name General Purpose Keypad Conference LED Operation General Purpose Application Key LED Indication Extension Number or Pilot Voice Mail (In-Skin) Automatic Transfer Number Extension Group Number to Department In-Skin (1-8 or 01-64)
  • Page 51 Function Function Additional Data Number Live Monitoring Key Call Attendant Doorphone Access...
  • Page 52 This page is for your notes.

  • Page 53: Directory Operation

    IRECTORY PERATION This chapter explains about the Directory function of DT Series telephones. By using the Directory function, you can make a call with a simple operation. Directory function can register up to 500 records. The user can add/view/edit/delete these records. •...

  • Page 54: Add New Data

    Add New Data 6. Enter the telephone number as indicated in the display and press the Hold key. Press soft key, then Prog->TELBK. The menu screen is displayed in LCD. The Feature key can be used to backspace and Note: delete a character.

  • Page 55: Find Registered Data

    Find Registered Data Search Method Description Press soft key, then Prog->TELBK. Search data from the name list 1. Name registered in the directory. Display the lists registered to each 2. Group group (01~20 groups). Search data from the telephone 3. Tel Number number list registered in the directory.

  • Page 56: Make A Call From Directory

    Make a Call From Directory Delete All Directory Data 5. Display the detailed data for a target party (see Display the main directory screen. Find Registered Data). [Detail] [Detail] Name:Abe Shintaro Name:Abe Shintaro The following display is an example of dial by name. 2.

  • Page 57: Delete Specific Directory Data

    Select a search method to be deleted. Select one by using the Cursor key or Softkey. The example below displays a specific group deleted. Select Group 01. [Directory] 3. Select 1: NEC. [Directory] 4. Press the DEL Softkey to delete the appropriate Directory data.
  • Page 58 This page is for your notes.

  • Page 59: Call History Operation

    ISTORY PERATION This chapter explains the Call History function of DT Series telephones. By using the Call History function, you can make a call with a simple operation. The Incoming Call History can register up to 50 records. The Outgoing Call History can resister up to 10 records. •...

  • Page 60: View Call History

    View Call History Make a Call From Call History 1. Press soft key, then List. 1. Display the Call History data of the target telephone number referring to Make a Call from Call History. The following is an example when the history of Caller ID is displayed.

  • Page 61: Store Call History Data To Speed Dial

    Store Call History Data to Speed Delete Call History Data Dial 1. Press soft key, then List. The menu screen is displayed in the LCD. 1. Display the Call History data of the target telephone number (see Make a Call From Call History).
  • Page 62 This page is for your notes.
  • Page 64 SV 9100 ® DT820 User Guide NEC Corporation of America Issue 2.0...

This manual is also suitable for:

Dt820

Table of Contents