Cisco Headset 500 Series Manual page 16

Swap Headsets While on a Call
Procedure
Step 1
On your phone, press Applications
Step 2 Navigate Admin settings > Aux port.
Step 3
Select Connect e-hook headset to enable electronic hookswitch control.
Swap Headsets While on a Call
When you connect multiple headsets to the phone, you can switch among the headsets during a call by pressing
the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset
is selected as the preferred audio device in the following priority order:
• When you connect only an analog headset to the phone, you make your analog headset the preferred
Procedure
Step 1
Before you make or answer a call, press Headset.
Step 2 (Optional) If you place a call, dial the number.
Troubleshoot Your Cisco Headset
Try the following basic troubleshooting steps if you have trouble with your Cisco headset.
• Restart your headset.
• Make sure that all cords are properly plugged in and functioning properly.
• Test a different headset with your device to determine if the problem is with your wireless headset or
• Make sure that your phone firmware is the latest release.
Confirm that Your Headset Is Registered
Procedure
Check to see if your headset is registered with the phone.
Step 1
Press Applications
Step 2 Navigate to Accessories. Select Show detail.
Accessories
16
audio device.
your device.
.
Accessories