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View Alerts
Your mobile hotspot displays alerts to advise you of device status changes. See View
Messages From the Mobile Hotspot Web Page on page 19.
SIM Not Installed
Ensure that the micro SIM card is installed correctly. For information about replacing a
SIM, see Replace a SIM Card on page 12.
SIM Error — Check SIM
Ensure that your network service provider's micro SIM card is inserted in the mobile
hotspot. If a problem still exists, contact customer service. The micro SIM card might
be damaged and need replacing.
Temperature-Related Alerts
The mobile hotspot is designed to work over a wide temperature range. (For more
information, see Environmental Specifications on page 88.) The mobile hotspot shuts
down automatically if it goes out of the supported temperature range.
Move the device to an area where the temperature is more suitable and, if the mobile
hotspot is too warm, make sure that the area is well ventilated and air can circulate
around the device.
Note: The battery might not recharge if the mobile hotspot is outside the operating
temperature range.
Connection Alerts
Some connection alerts include instructions for resolving them. For other connection
alerts, including those in the following table, contact customer service for assistance.
Table 2. Connection alerts
Alert
Description
8
Operator determined barring
25
LLC or SNDCP failure
26
Insufficient resources
Troubleshooting
AirCard 797S Mobile Hotspot
80
User Manual
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