Failed To Add Device On App - HIKVISION AX DS-PW32-H Series User Manual

AX Security Control Panel User Manual
Check whether the network communication or camera live view is proper.
A.1.5 Failed to Add Device on APP
Fault Description:
When using APP to add devices, it is prompted that the device fails to be added, the
device could not be found, etc.
Solution:
Check the web page: whether the Hik-connet is offline.
A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center
Fault Description:
After the alarm is triggered, the app/4200/ alarm center does not receive the alarm
message.
Solution:
"Message push" - "alarm and tamper-proof notice" is not enabled. You should
enable "alarm and tamper-proof notice".
A.2 Mutual Exclusion of Functions
A.2.1 Unable to Enter Registration Mode
Fault Description:
Click the panel function key, and prompt key invalid.
Solution:
The panel is in "AP" mode. Switch the panel to "station" mode, and then try to enter
the registration mode again.
A.2.2 Unable to Enter RF Signal Query Mode
Fault Description:
Double-click the host function key, and the prompt button invalid.
Solution:
86