HIKVISION AX DS-PW32-H Series User Manual
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HIKVISION AX DS-PW32-H Series User Manual

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Summary of Contents for HIKVISION AX DS-PW32-H Series

  • Page 1 AX Security Control Panel User Manual...

  • Page 2: Regulatory Information

    AX Security Control Panel User Manual Regulatory Information EN 50131-1:2009+A2:2017 EN 50131-3:2009 EN 50131-6:2017 EN 50131-5-3:2017 EN 50131-10: 2014 EN 50136-2: 2013 Security Grade (SG): 2 Environmental Class (EC) : II Approved by Telefication EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE"...

  • Page 3: Legal Information

    Trademarks and other Hikvision marks are the property of Hikvision and are registered trademarks or the subject of applications for the same by Hikvision and/or its affiliates. Other trademarks mentioned in this manual are the properties of their respective owners. No right of license is given to use such trademarks without express permission.
  • Page 4 SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
  • Page 5 AX Security Control Panel User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or Danger could result in death or serious injury. Indicates a potentially hazardous situation which, if not Caution avoided, could result in equipment damage, data loss,...

  • Page 6: Table Of Contents

    AX Security Control Panel User Manual Contents 1 Installation and Configuration ..............1 1.1 Overview ......................1 1.1.1 System Description ................... 1 1.1.2 Specification ..................... 2 1.2 System Description .................... 4 1.3 Appearance ....................... 5 1.4 Connection ......................8 1.5 Installation ...................... 10 1.6 Activation ......................
  • Page 7 AX Security Control Panel User Manual 2.5.1 Add Peripheral to the Control Panel ............66 2.5.2 Download and Login the Mobile Client ..........67 2.5.3 Add Control Panel to the Mobile Client ..........67 2.5.4 Add Card ....................69 2.5.5 Add Keyfob ..................... 70 2.5.6 Arm/Disarm the Zone ................
  • Page 8 AX Security Control Panel User Manual A.1.1 IP Conflict ....................85 A.1.2 Web Page is Not Accessible ..............85 A.1.3 Hik-Connect is Offline ................85 A.1.4 Network Camera Drops off Frequently ..........85 A.1.5 Failed to Add Device on APP ..............86 A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center ....
  • Page 9 AX Security Control Panel User Manual A.6.5 Failed to Send Mails to Yahoo ..............89 A.6.6 Mail Configuration ................. 90 B. Input Types ....................91 C. Output Types ................... 94 D. Event Types ..................... 95 E. Access Levels ................... 96 F.

  • Page 10: Installation And Configuration

    AX Security Control Panel User Manual 1 Installation and Configuration 1.1 Overview 1.1.1 System Description AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi, TCP/IP, and 3G/4G communication methods. It also supports ISAPI, Hik-Connect, DC09, and NAL2300, which is applicable to the scenarios of market, store, house, factory, warehouse, office, etc.

  • Page 11: Specification

    AX Security Control Panel User Manual Note To compliant the EN requirement, the system will only record the same log and CID report 3 times continuously. 1.1.2 Specification DS-PW32-H(R)(S)(G) Wireless Device Alarm Input Connection Alarm Output Siren Keyfob Partition Interaction Audio Output 1, 1.5W RF Frequency...
  • Page 12 AX Security Control Panel User Manual DS-PW32-H(R)(S)(G) Protocol SIA - Contact ID User IC Card User 13 (1 installer, 1 administrator, 1 manufacturer, and 10 general users) Power Supply Type Model Mains powered AC/DC adaptor Shenzhen Honor Electronic Co Ltd ADS-12B-06 05010E Input 100-240V 50/60Hz Max 0.3A Output 5V DC 2.0A...

  • Page 13: System Description

    AX Security Control Panel User Manual DS-PW32-H(R)(S)(G) Shell Material PC+ABS Dimension(WxHxD) 155 × 155 × 35mm Weight 420 grams including battery Battery Power Supply 12 H Note Privacy Protocol Ehome5.0: a privacy internet protocol that is used for accessing the third-party platform, which supports alarm report uploading, security control panel management, and short video uploading.

  • Page 14: Appearance

    AX Security Control Panel User Manual Supports up to 13 network users, including 1 installer, 1 administrator, 1 • manufacturer, and 10 normal users Supports doorbell function: The detector rings like a doorbell when it is triggered • in disarming status Voice prompt •...
  • Page 15 AX Security Control Panel User Manual Front Panel Figure 1-1 Front Panel Table 1-1 Front Panel Description Indicator Name Description AC Power Solid Green: Power on Off: Power off Fault Solid Orange: System disarmed Off: System armed Note You can set to indicate fault when arming in the web client.
  • Page 16 AX Security Control Panel User Manual Indicator Name Description Off: Disarmed Alarm Flashing Red: Alarm Occurred Solid Red: Device Tampered Off: No Alarm Component and Interface Remove the rear cover, and some of the components and interfaces are on the rear panel. Figure 1-2 Component and Interface Table 1-2 Rear Panel Description Number...

  • Page 17: Connection

    AX Security Control Panel User Manual Number Description Network Interface Power Interface Function Button The function button is on the side of the control panel. Figure 1-3 Function Button Use the function button to add wireless devices and check the RF signal. 1.4 Connection You can connect peripheral device to the control panel loccally, via client software, web client, or mobile clien.
  • Page 18 AX Security Control Panel User Manual Connect Locally Note Add card or keyfob via the web client before adding peripheral device for clearing tampering alarm. The distance between the control panel and wireless device should be less than 50 cm. While the control panel is not in the configuration mode, press the function button on the side of the control panel once and trigger a peripheral device.

  • Page 19: Installation

    AX Security Control Panel User Manual Note for details, refer to the chapter of Configuration-Configure via Web Client- Alarm Settings. Connect via Web Client In the web client, click Wireless Device . Select a zone/relay/siren and enter the Settings page. Input the device serial No. for connection. Note for details, refer to the chapter of Configuration-Configure via Web Client- Alarm Settings.
  • Page 20 AX Security Control Panel User Manual Figure 1-5 Insert SIM Card 3. Connect the battery to the control panel. Figure 1-6 Connect the Battery 4. Connect the power adapter to the control panel and a power outlet. The power indicator turns green after about 30 s, which means that the device is powered Note The condition of no SIM card, no battery, AC power off, or network disconnected, will cause Control Panel Fault.

  • Page 21: Activation

    AX Security Control Panel User Manual Figure 1-8 Connect to the Ethernet 6. Secure the rear cover to the installation position with the supplied screws. Attach the control panel on the rear cover, and tighten the rear cover screw to complete the installation.

  • Page 22: Activate Device Via Ivms-4200

    Before You Start Get the client software from the supplied disk or the official website http:// • www.hikvision.com/en/ . Install the software by following the prompts. The device and the PC that runs the software should be in the same subnet. •...

  • Page 23: Activate Via Sadp

    Get the SADP software from the supplied disk or the official website http:// • www.hikvision.com/en/ , and install the SADP according to the prompts. The device and the PC that runs the SADP tool should be within the same •...

  • Page 24: Configuration

    AX Security Control Panel User Manual Steps 1. Run the SADP software and search the online devices. 2. Find and select your device in online device list. 3. Input new password (admin password) and confirm the password. Caution STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 25: Use The Client Software

    AX Security Control Panel User Manual 1.7.1 Use the Client Software Steps 1. Download, install and register to the client software. 2. Add device in Control Panel → Device Management → Device . Note Set the device port No. as 80. Note The user name and password when adding device are the activation user name and password.
  • Page 26 AX Security Control Panel User Manual Wired Network If the device is linked to the wired network, you can set the wired network parameters when you want to change the device IP address and other network parameters. Steps Note The function is not supported by some device models. 1.
  • Page 27 AX Security Control Panel User Manual 6. Click Save. Wi-Fi You can set the Wi-Fi parameters if there are secure and credible Wi-Fi networks nearby. Steps 1. Click Communication Parameters → Wi-Fi to enter the Wi-Fi page. Figure 1-11 Wi-Fi Settings Page 2.
  • Page 28 AX Security Control Panel User Manual Figure 1-12 WLAN Settings Page 4. Set IP Address, Subnet Mask, Gateway Address, and DNS Server Address. Note If enable DHCP, the device will gain the Wi-Fi parameters automatically. 5. Click Save. Cellular Network Set the cellular network parameters if you insert a SIM card inside the device.
  • Page 29 AX Security Control Panel User Manual Figure 1-13 Cellular Data Network Settings Page 2. Enable Wireless Dial. 3. Set the cellular data network parameters. Access Number Input the operator dialing number. User Name Ask the network carrier and input the user name. Access Password Ask the network carrier and input the password.

  • Page 30: Alarm Center

    AX Security Control Panel User Manual Alarm Center You can set the alarm center's parameters and all alarms will be sent to the configured alarm center. Steps 1. Click Communication Parameters → Alarm Receiving Center to enter the Alarm Receiving Center page. Figure 1-14 Alarm Receiving Center Parameters 2.
  • Page 31 AX Security Control Panel User Manual You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry timeout period , attempts, heartbeat interval, encryption arithmetic, password length and secret key. Note Set the heartbeat interval with the range from 10 to 3888000 seconds.
  • Page 32 AX Security Control Panel User Manual Result Table 1-3 Options of Notifications Option Notification iVMS-4200 Alarms and Tampers Life Safety Alarms Maintenance and Faults Panel Management Notification Alarm Receiver Center Alarm Receiver Center 1&2 Alarms and Tampers Life Safety Alarms Maintenance and Faults Panel Management Notification Cloud...
  • Page 33 AX Security Control Panel User Manual Before You Start Connect the device to the network via wired connection, dial-up connection, or • Wi-Fi connection. Set the device IP address, subnet mask, gateway and DNS server in the LAN. • Steps 1.
  • Page 34 AX Security Control Panel User Manual The system will select the communication mode automatically according to the sequence of, wired network, Wi-Fi network, and cellular data network. Only when the current network is disconnected, will the device connect to other network. Wired Network Priority The system will select wired network only.
  • Page 35 AX Security Control Panel User Manual Figure 1-16 EHome Registeration 2. Slide the slider to enable EHome protocol. 3. Select the Alarm Receiver Type as IP or Domain Name. 4. Input IP address or domain name according to the alarm receiver type. 5.
  • Page 36 AX Security Control Panel User Manual Figure 1-17 NAT Settings 2. Check the checkbox to enable UPnP. 3. Optional: Select the mapping type as Manual 4. Set the HTTP port and the service port. 5. Click Save to complete the settings What to do next Enter the tasks the user should do after finishing this task (optional).

  • Page 37: Device Management

    AX Security Control Panel User Manual Directory Structure The saving path of snapshots in the FTP server. What to do next Enter the tasks the user should do after finishing this task (optional). Device Management Zone You can set the zone parameters on the zone page. Steps 1.
  • Page 38 AX Security Control Panel User Manual Entry Delay: Entry Delay provides you time to enter the defense area to disarm the system without alarm. The system gives Entry/Exit delay time when it is armed or reentered. It is usually used in entrance/exit route (e.g. front door/main entrance), which is a key route to arm/disarm via operating keyboard for users.
  • Page 39 AX Security Control Panel User Manual Timeout Zone The zone activates all the time. The zone type is used to monitor and report the "ACTIVE" status of a zone, but it will only report and alarm this status after the programmed time has expired. (1 to 599) Seconds. It can be used in places equipped with magnetic contacts that require access but for only a short period (e.g., fire hydrant box's door or another external security box door)
  • Page 40 AX Security Control Panel User Manual Figure 1-20 Wireless Output Module Settings 2) Select a wireless output module number from the drop-down list. 3) Input the serial No. of the wireless output module. 4) Click Add. 3. Click and the Relay Settings window will pop up. 4.
  • Page 41 AX Security Control Panel User Manual Figure 1-21 Siren Page 2. Click to enter the Siren Settings page. 3. Set the siren name and the volume. Note The available siren volume range is from 0 to 3 (function varies according to the model of device) .
  • Page 42 AX Security Control Panel User Manual Figure 1-22 Keypad Page 2. Click to enter the Keypad Settings page. 3. Set the keypad name. 4. Check the checkbox to enable the function of buzzer, presenting card, and arming/disarming with keypad. 5. Check the Enable checkbox of Back-light Off Time, and set the duration of light off.
  • Page 43 AX Security Control Panel User Manual Steps 1. Click Device Management → Card Reader to enter the page. Figure 1-23 Tag Reader Settings 2. Click to enter the reader settings page. 3. Set the tag reader name. 4. Check the checkbox to enable the buzzer. 5.
  • Page 44 AX Security Control Panel User Manual Enter the context of your task here (optional). Steps 1. Enter your first step here. Enter the result of your step here (optional). Example Enter an example that illustrates the current task (optional). What to do next Enter the tasks the user should do after finishing this task (optional).
  • Page 45 AX Security Control Panel User Manual Definition Public partition is considered a special one which can be shared to other partitions. It is usually applied to manage or control the public area related with other areas controlled by other partitions in one building. Steps 1.
  • Page 46 AX Security Control Panel User Manual Figure 1-26 Schedule & Timer Settings 2. Select a partition. 3. Set time duration of Delay 1, Delay 2, or Exit Delay respectively. Delay 1/Delay 2 If you have set the delayed zone, you can set the delayed time duration here. Note The available time duration rage is from 5s to 600s.
  • Page 47 AX Security Control Panel User Manual Enable the function and set the arming start time. The zone will be armed according to the configured time. Note The auto arming time and the auto disarming time cannot be the same. Enable Auto Disarming Enable the function and set the disarming start time.
  • Page 48 AX Security Control Panel User Manual You can add two network cameras to the wireless security control panel, and link the camera with the selected zone for video monitoring. You can also receive and view the event video via client and Email. Add Cameras to the Security Control Panel Steps 1.
  • Page 49 AX Security Control Panel User Manual Figure 1-28 Zone Management 2. Select a zone that you wish to include video monitoring, and click the Settings icon. 3. Select the Panel Video Channel No.. 4. Click OK. Set Email to Receive Alarm Video You can send the alarm video or event to the configured email.
  • Page 50 AX Security Control Panel User Manual 2. Click the block to enable the function. 3. Enter the sender's information. 4. Enter the receiver's information. 5. Click Receiver Address Test and make sure the address is correct. 6. Click Save. Set Video Parameters Steps 1.
  • Page 51 AX Security Control Panel User Manual Resolution Select the resolution of the video output Video Bitrate The higher value corresponds to the higher video quality, but the better bandwidth is required. Permission Management Add/Edit/Delete User Administrator can add user to the security control panel, edit the user information, or delete the user from the security control panel.
  • Page 52 AX Security Control Panel User Manual Figure 1-31 Add User Page 5. Check the checkboxes to set the user permission. The user can only operate the assigned permissions. 6. Click OK. 7. Optional: Enable the user in the Enable User column to allow the enabled user operating the device.
  • Page 53 AX Security Control Panel User Manual Figure 1-32 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Settings Check different items to assign permissions. Single Key Settings Select from the drop-down list to set I key and II key's functions Combination Keys Settings...
  • Page 54 AX Security Control Panel User Manual Steps 1. Click User Management → Card to enter the Card Management page. Figure 1-33 Card Management 2. Click Add and place a card on the card area of the control panel. Figure 1-34 Add Card Page 3.
  • Page 55 AX Security Control Panel User Manual 4. Click OK and the card information will be displayed in the list. 5. Optional: Click and you can change the card name. 6. Optional: Delete a single card or check multiple cards and click Delete to delete cards in batch.

  • Page 56: System Settings

    AX Security Control Panel User Manual 2. Select system, alarm, wireless device, Wi-Fi, or cloud platform as the diagnosis module. 3. Click Diagnosis to start the operation. 4. View the diagnosis result in the information box. Export File You can export debuging file to the PC. Steps 1.
  • Page 57 AX Security Control Panel User Manual Set the authority options. Click System → System Options to enter the Option Management page. Wireless Device Supervision If the option is enabled, the system will detect all radio peripherals heartbeat. If no peripherals heartbeat is detected, the system will upload an event. Note For EN, do not switch to OFF.
  • Page 58 AX Security Control Panel User Manual The system will check the checked faults in the fault checklist. The system will check the checked faults in the fault checklist during the arming procedure. Enable Arming with Fault Check the faults in the Enable Arming with Fault list, and the device will not stop the arming procedure when faults occurred.

  • Page 59: Time Settings

    AX Security Control Panel User Manual If the option is enabled, when the wired network is disconnected or with other faults, the alarm will be triggered. Wi-Fi Fault Check If the option is enabled, when the Wi-Fi is disconnected or with other faults, the alarm will be triggered.

  • Page 60: Security Settings

    AX Security Control Panel User Manual Figure 1-37 DST Management You can enable the DST and set the DST bias, DST start time, and DST end time. Security Settings Enter a short description of your concept here (optional). This is the start of your concept. SSH Settings Enable or disable SSH (Secure Shell) according to your actual needs.

  • Page 61: System Maintenance

    AX Security Control Panel User Manual Note The administrator has two more attempts than the configured value. Locked Duration Set the locking duration when the account is locked. Note The available locking duration is 5s to 1800s. 3. Click to unlock the account or click Unlock All to unlock all locked users in the list.
  • Page 62 AX Security Control Panel User Manual Select the device and click Remote Configuration in iVMS-4200, or enter the device IP address in the address bar of the web browser. Click System → System Maintenance to enter the Upgrade and Maintenance page. Reboot Click Reboot to reboot the device.

  • Page 63: Configuration Via Mobile Client

    AX Security Control Panel User Manual Figure 1-39 Local Log Search Page Select a major type and a minor type from the drop-down list, set the log start time and end time and click Filter. All filtered log information will be displayed in the list. You can also click Reset to reset all search conditions.
  • Page 64 AX Security Control Panel User Manual Download the Hik-Connect mobile client from Google Play (for Android) or App store (for iOS) and login the client before operating the security control panel. Steps 1. Search and download Hik-Connect mobile client from Google Play (for Android) or App Store (for iOS).
  • Page 65 AX Security Control Panel User Manual Figure 1-40 Connect to a Network Page 2) Tap Wireless Connect on the Select Connection Type page. 3) Follow the instructions on the Turn on Hotspot page and change the control panel to the AP mode. Tap Next. Note You need to remove the rear panel of the device and the AP/STA switch is on the back of the device.
  • Page 66 AX Security Control Panel User Manual 6. Optional: If you add the control panel by entering its serial No., you should enter the device verification code and tap OK. Note By default, the verification code is printed on the device label. 7.
  • Page 67 AX Security Control Panel User Manual Set Zone After the detector is added, you can set the zone, including the zone name, the zone type, zone bypass, linked camera, stay/away status, the siren, and the silent zone. You can also view the detector serial No. (only device in 433 HMz) and the detector type of the zone.
  • Page 68 AX Security Control Panel User Manual Steps 1. Tap a security control panel on the Hik-Connect page and tap Zone to enter the zone list page. 2. Select a zone to enter the zone settings page. 3. Tap Link Camera to enter the Link Camera page. Figure 1-41 Link Camera Page 4.
  • Page 69 AX Security Control Panel User Manual Figure 1-42 Arming or Disarming Schedule Page Add Card You can add card to the control panel. Use the card to arm, disarm, or clear alarm. Steps 1. Select a control panel on the Hik-Connect page to enter the control panel management page.

  • Page 70: Add Keyfob

    AX Security Control Panel User Manual 4. When hearing the voice prompt "Swipe Card", you should present the card on the control panel card presenting area. When hearing a beep sound, the card is recognized. 5. Create a card alias and tap Finish. Note The alias should contain 1 to 32 characters.

  • Page 71: Operation Guide

    AX Security Control Panel User Manual 2 Operation Guide 2.1 Operations You can use the client keyfob, card, client software, or mobile client to do arming, disarming, bypass, and zone disabling. 2.2 Arming You can use keyfob, card, client software, mobile client to arm your system. After the arming command is sending to control panel, the sytem will check the detector status.

  • Page 72: Use The Keyfob

    AX Security Control Panel User Manual Arming Indication The arming/disaring indicator keeps solid blue for 5s. Reason of Arming Failure Intrusion detector triggered (excepts the detector on the exit route). • Panic alarm device triggered. • Tampering alarm occurred. • Communication exception •...
  • Page 73 AX Security Control Panel User Manual Description Indicator Green: Successful Operation Red: Press the Key Away Arming Clearing Alarm Stay Arming Disarming Panic Alarm (Hold for 2 s) The following table shows the keyfob operation and responded indications. Keyfob Operation Result Voice Prompt Indication Armed...

  • Page 74: Use The Card

    AX Security Control Panel User Manual Keyfob Operation Result Voice Prompt Indication Arming Beep in the first 5 Green LED Flashes 9 seconds. Times Fault promt after the beep for fault occurring No Arming Permission Operation failed. The Yellow LED Flashes 4 keyfob has no arming Times permission.

  • Page 75: Use Mobile Client

    AX Security Control Panel User Manual While the system is not armed, present a valid card to the control panel to arm the system. While the system is armed, present a valid card to the control panel to disarm the system.

  • Page 76: Download And Login The Mobile Client

    AX Security Control Panel User Manual It is required to enter the activation name and the password login the control panel after it being added. Before You Start Make sure the control panel is disarmed. Steps Note Some control panel models do not support add zones or wireless devices remotely. You should add them to the control panel directly.
  • Page 77 AX Security Control Panel User Manual Add a control panel to the mobile client before other operations. Steps 1. Power on the control panel. 2. Select adding type. → Scan QR Code to enter the Scan QR code page. Scan the QR code on the control panel.

  • Page 78: Add Card

    AX Security Control Panel User Manual Note Select HAP-Device Serial No. as the hotspot and enter the hotspot password. By default, the password is AP + Device Verification Code. The verification code is normally printed on the device label. 5. Return to the mobile client and create a device password for device activation. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following...

  • Page 79: Add Keyfob

    AX Security Control Panel User Manual Figure 2-3 Control Panel Management Page 2. Tap → Card/Tag Management to enter the Card/Tag Management page. 3. Tap 4. When hearing the voice prompt "Swipe Card", you should present the card on the control panel card presenting area. When hearing a beep sound, the card is recognized.

  • Page 80: Arm/Disarm The Zone

    AX Security Control Panel User Manual 3. Create a name for the keyfob and tap Finish. The keyfob is listed in the Wireless Device page. 4. Optional: You can view the keyfob's serial No. and you can also delete it. 2.5.6 Arm/Disarm the Zone Arm or disarm the zone manually as you desired.

  • Page 81: Set Zone

    AX Security Control Panel User Manual 2. Select a zone and enter the Settings page. Figure 2-5 Zone Settings Page 3. Enable Zone Bypass and the zone will be in the bypass status. The detector in the zone does not detect anything and you will not receive any alarm from the zone.

  • Page 82: Set Arming/Disarming Schedule

    AX Security Control Panel User Manual You can link the zone to cameras. When an alarm is triggered, you can monitor the zone via the linked cameras. Stay/Away If this option is Enabled the zone will be auto bypassed when the alarm system is stay armed.

  • Page 83: Check Alarm Notification

    AX Security Control Panel User Manual You can view the zone status and the communication status via the mobile client. View Zone Status In the Partition page, tap Zone to enter the Zone tab. You can view the each zone's status in the list. Communication Mode to enter the control panel settings page.

  • Page 84: Add A Camera To The Zone

    AX Security Control Panel User Manual All alarm notifications are listed in Message page. 2. Select an alarm and you can view the alarm details. Figure 2-8 Alarm Notification Page 3. Optional: If the zone has linked a camera, you can view the playback when the alarm is triggered.

  • Page 85: Use The Client Software

    AX Security Control Panel User Manual Figure 2-9 Link Camera Page 4. Select a camera in the available cameras, and tap Link. The selected camera will be linked to the zone. The icon will be displayed on the right of the zone in the zone list. Tap the icon to view the zone live video. 2.6 Use the Client Software Steps 1.

  • Page 86: Partition Operation

    AX Security Control Panel User Manual 2.6.2 Partition Operation In the Security Control Panelmodule, you can control the selected partition , such as away arming, stay arming, instant arming, disarming, clearing alarm, group bypass, and group bypass restoring. Note The wireless security control panel only have one partition. Figure 2-10 Partition Operation ClickEditto edit the partition name and display options.

  • Page 87: Zone Operating

    AX Security Control Panel User Manual 2.6.3 Zone Operating Click Linked Zonein the partition list of the Security Control Module. You can control the selected partition related zones, such as arming, disarming, bypass, or bypass restoring. Figure 2-12 Zone Operation 2.7 Use the Web Client Steps 1.

  • Page 88: Add/Edit/Delete Card

    AX Security Control Panel User Manual Note Refer to Activation chapter for the details. 2.7.1 Add/Edit/Delete Card You can add card to the security control panel and you can use the card to arm/ disarm the zone. You can also edit the card information or delete the card from the security control panel.

  • Page 89: Add/Edit/Delete Keyfob

    AX Security Control Panel User Manual Figure 2-14 Add Card Page 3. Customize a name for the card in the pop-up window. 4. Click OK and the card information will be displayed in the list. 5. Optional: Click and you can change the card name. 6.

  • Page 90: Add/Edit/Delete User

    AX Security Control Panel User Manual Figure 2-15 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Settings Check different items to assign permissions. Single Key Settings Select from the drop-down list to set I key and II key's functions Combination Keys Settings...
  • Page 91 AX Security Control Panel User Manual Steps 1. Click User Management → User to enter the User Management page. 2. To compliant the EN requirement, slide the block to enable the setter and manufacturer . Note The default password of the setter is setter12345, and the default password of the manufacturer is hik12345.

  • Page 92: Check Status

    AX Security Control Panel User Manual Note The admin and the setter cannot be deleted. 2.7.4 Check Status After setting the zone, repeater, and other parameters, you can view their status. Click Status. You can view the status of zone, relay, siren, battery, communication, and repeater.
  • Page 93 AX Security Control Panel User Manual Early Aalrm If either the intrusion or tampering alalrm occurrs on the enter/exit route when the control panel is in the status of entry delay, the control panel then enters the early alarm mode. The early alarm duration can be set (>...

  • Page 94: Trouble Shooting

    AX Security Control Panel User Manual A. Trouble Shooting A.1 Communication Fault A.1.1 IP Conflict Fault Description: IP that the panel automatically acquired or set is same as other devices, resulting in IP conflicts. Solution: Search the current available IP through ping. Change the IP address and log in again. A.1.2 Web Page is Not Accessible Fault Description: Use browser to access web pages and display Unaccessible.

  • Page 95: Failed To Add Device On App

    AX Security Control Panel User Manual Check whether the network communication or camera live view is proper. A.1.5 Failed to Add Device on APP Fault Description: When using APP to add devices, it is prompted that the device fails to be added, the device could not be found, etc.

  • Page 96: Zone Fault

    AX Security Control Panel User Manual The panel is in "AP" mode. Solution: switch the panel to "station" mode, and then try to enter the RF signal query mode again. A.3 Zone Fault A.3.1 Zone is Offline Fault Description: View status of zones which displays offline. Solution: Check whether the detector reports undervoltage.

  • Page 97: Operational Failure

    AX Security Control Panel User Manual The panel does not enable "forced arming", and when there is a fault in the zone, the arming will fail. Please turn on the "forced arming" enable, or restore the zone to the normal status. A.5 Operational Failure A.5.1 Failed to Enter the Test Mode Fault Description:...

  • Page 98: Failed To Send Mails To Gmail

    AX Security Control Panel User Manual Fault Description: Check the panel exception log. There is "mail sending failure". Solution: The mailbox server has restricted access. Please log in to the mailbox to see if the mailbox is locked. A.6.3 Failed to Send Mails to Gmail Fault Description: The receiver's mailbox is gmail.

  • Page 99: Mail Configuration

    AX Security Control Panel User Manual The receiver's mailbox is yahoo. Click "test inbox" and prompt test fails. 1. The security level of mailbox is too high. Solution: Go to your mail account and turn on "less secure sign-in". A.6.6 Mail Configuration Table A-1 Mail Configuration Mail Type Mail Server...

  • Page 100: Input Types

    AX Security Control Panel User Manual B. Input Types Table B-1 Input Types Input Types Operations Instant Zone The system will immediately alarm when it detects triggering event after system armed. Audible Response Trigger the system sound and siren. Voice Prompt: Zone X alarm. Perimeter Zone The system will immediately alarm when it detects triggering event after system armed.
  • Page 101 AX Security Control Panel User Manual Input Types Operations Fire Zone The zone activates all the time with sound/siren output when alarm occurs. Audible Response: Trigger the system sound and siren. Voice Prompt: Zone X fire alarm. Gas Zone The zone activates all the time with sound/siren output when alarm occurs.
  • Page 102 AX Security Control Panel User Manual Input Types Operations e.g. The output expander linked relays will be enabled when the control panel is armed. When aremed: Voice prompt for fault.You can handle the fault according to the voice prompt. • System sound for arming with card or keyfob. •...

  • Page 103: Output Types

    AX Security Control Panel User Manual C. Output Types Table C-1 Output Types Output Types Active Restore Arming Arm the control panel after the configured output delay Disarming Disarm the control panel after the configured output delay Alarm When alarm event occurs. after the configured The alarm output will be output delay, disarm the...

  • Page 104: Event Types

    AX Security Control Panel User Manual D. Event Types Table D-1 Event Types Evnet Types Custom Default 1 Default 2 Default 3 Default 4 (client (alarm (mobile (telephone) software receiving client) notification center 1/2) Alarm and ×/√ √ √ √ √...

  • Page 105: Access Levels

    AX Security Control Panel User Manual E. Access Levels Level Description Access by any person; for example the general public. User access by an operator; for example customers (systems users). User access by an engineer; for example an alarm company professional.
  • Page 106 AX Security Control Panel User Manual Note By the condition of being accredited by user in level 2. By the condition of being accredited by user in level 2 and level 3. Users can only edit their own user code. The user level 2 can assign the login permission of the controller to the user level •...
  • Page 107 AX Security Control Panel User Manual F. SIA and CID Code Table F-1 SIA and CID Code SIA Code CID Code Description 1130 Burglary Alarm 3130 Burglary Alarm Restored 1122 Silent Panic Alarm 3122 Silent Panic Alarm Restored 1780 Timeout Alarm 3780 Timeout Alarm Restored 1120...
  • Page 108 AX Security Control Panel User Manual SIA Code CID Code Description 1334 Wireless Repeater Tampered 3334 Wireless Repeater Tamper Restored 1341 Expander Tampered 3341 Expander Tamper Restored 1810 Keypad/Keyfob Panic Alarm 1100 Medical Alarm 3100 Medical Alarm Restored 1151 Gas Leakage Alarm 3151 Gas Leakage Alarm Restored...
  • Page 109 AX Security Control Panel User Manual SIA Code CID Code Description 1452 Late to Disarm 1301 AC Power Loss 3301 AC Power Restored 1302 Low System Battery 3302 Low System Battery Restored 1925 Low Keyfob Battery 3925 Low Keyfob Battery Restored 1311 Battery Fault...
  • Page 110 AX Security Control Panel User Manual SIA Code CID Code Description 3384 Normal Wireless Detector Voltage 1333 Expander Disconnected 3333 Expander Connected 1334 Wireless Repeater Disconnected 3334 Wireless Repeater Connected 1352 Cellular Data Network Disconnected 3352 Cellular Data Network Connected 1352 SIM Card Exception 3352...
  • Page 111 AX Security Control Panel User Manual SIA Code CID Code Description 1306 Detector Deleted 3306 Detector Added 1306 Wireless Repeater Deleted 3306 Wireless Repeater Added 1306 Wireless Siren Deleted 3306 Wireless Siren Added...
  • Page 112 UD11739B...

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Ax ds-pw32-hsrAx ds-pw32-hgrAx ds-pw32-hrAx ds-pw32-hs

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