Playing Media - NETGEAR EVA700 User Manual

• Verify that the digital entertainer and the PC running the Media Server
software are on the same subnet and that they can communicate with each
other. In most cases, this means that the first three fields of the two IP address
should be the same. Communication can be verified using the Windows Ping
utility.
Using Ping
To use ping, follow the steps below:
1. From the Windows toolbar, click on the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the EVA700.
Displaying the IP address is described in "IP Config" on page 3-4.
ping 192.168.0.2
3. Click OK. You should see a message like this one:
pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
request timed out
4. If you cannot ping the media player, then your network may not be working
correctly.

Playing Media

If the digital entertainer cannot play media or music, try the following:
• Check to see if the file is protected. Windows Media Connect is required for
Windows XP users to play protected files. See the Microsoft documentation
for these products.
• Verify that the file is not corrupt by double-clicking it in the Media Files tab
on the Media Server.
Troubleshooting
Digital Entertainer Model EVA700 User Manual
v1.0, April 2006
4-5