Canon imageRUNNER ADVANCE C356iF II Advance Maintenance Manual page 5

iR ADV C255iF/ C355iF Advanced Maintenance Guide
Procedure
C4
Check Service Log
C5
Check System
Software Version
If Snapshot tool was used
successfully, skip steps C5
through C8
C6
Check Service history
If Snapshot tool was used
successfully, skip steps C5
through C8
Detail
1. Check Service Log
1. Check System Software Version
 COPIER>DISPLAY>VERSION
Check for latest version on e-support and
recommend to update the system software to latest
version
Check
1. Check ERR/JAM history
 COPIER>DISPLAY>ERR
 COPIER>DISPLAY>JAM
Check
Note
 Point:
1. Check the log to see if there is any reoccurring
issues. If you see the same issues listed on the
log, then the root cause hasn't been fixed.
2. Check what parts were replaced recently.
These parts should not be replaced again for
the same issue.
3. If the problem seems to be related to the
previous call, check what the previous tech did.
 Point:
The latest firm contains following major
countermeasure.
1. As of 4/26/17 MN-CON is
Update
Address all Error and Jams.
Time
Visual Check
1
min
Check
1
19.06.01 (TP17-079)
min
COM TEST
1
min
Visual Check
1
min