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iR ADV C255iF/ C355iF Advanced Maintenance Guide
Procedure
C16
Perform COM-TEST
C17
Communicate to the
customer that you
are leaving
Detail & Action
1. Check the ADS and make sure the
Monitor symbol is indicated.
2. If the Monitor symbol is indicated,
execute COM-TEST. If not, do not execute
COM-TEST.
COPIER > Function > INSTALL>COM-TEST
Ask the customer if everything
was addressed. Do they have the
necessary supplies and ask if they
are satisfied with your service.
Note
If COM-TEST is NG, fix this issue at
first. If you can't fix this issue, call
NTSC and get their assistance.
COM TEST
.
Address all customer issues with your
service manager. Ensure they are
resolved or addressed, whether they
are administrative, service related or
sales oriented.
Time
Check
1
min
COM TEST
1
min
Scan
1
min
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