I Upgraded My Firmware And The Ata Doesn't Work Properly - Cisco ATA 191 Administration Manual

I Upgraded my Firmware and the ATA doesn't Work Properly

Step 2 Check the cable connections. Ensure that the cable in the INTERNET (WAN) port is securely connected to
the device that provides your Internet access, such as your modem or ADSL line. On the Cisco ATA 192,
check the cable connection for the ETHERNET (LAN) port.
Step 3
Check the settings on the Network Setup > Internet Settings page. Verify that you entered the settings
specified by your Internet Service provider.
I Upgraded my Firmware and the ATA doesn't Work Properly
If the ATA is not working properly after an upgrade, you may need to perform a factory reset. Use the
Administration > Factory Defaults page to reset the ATA to the default configuration. Alternatively, press
and hold the RESET button for 20 seconds. All user-changeable non-default settings will be lost. This may
include network and service provider data.
I Can't use the DSL Service to Connect Manually to the Internet
After you have installed the ATA, it will automatically connect to your service provider's network, so you no
longer need to connect manually.
There is no Dial Tone, and the Phone 1 or 2 LED is not Solid
Green
Procedure
Step 1 Make sure the telephone is connected to the appropriate port, PHONE 1 or 2.
Step 2 Disconnect the RJ-11 telephone cable from the PHONE port, and then reconnect it.
Step 3 Make sure your telephone is set to its tone setting (not pulse).
Step 4
Make sure your network has an active Internet connection.
Try to access the Internet, and check to see if the ATA WAN LED is flashing green. If you do not have a
connection, then power off all of your network devices, including the modem, the ATA, and the computers.
Wait 30 seconds. Then power on each device in the following order:
1 • Cable or DSL modem
2 • ATA
3 • Computers and other devices
Step 5 Verify the settings on the Quick Setup page. Verify that you entered the account information and settings
required by your service provider. On the Voice > Info page, Line 1 or Line 2 Status section, verify that the
Registration State is registered. If the line is not registered, check with your ITSP to determine if additional
settings are required.
Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware
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Frequently Asked Questions