Frequently Asked Questions
General problems with the washing machine
Problem
There are unusual
sounds coming from
the drain pump.
The fabric softener is
not completely dis-
pensed or too much
water remains in the
compartment.
The display is dark.
At the end of the pro-
gram there is still liquid
in the capsule.
There is water next to
the capsule in the fabric
softener compartment.
The display shows a
foreign language.
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Possible cause and solution
There is no fault!
Lapping sounds at the beginning and end of the
drain process are normal.
The siphon tube is either positioned incorrectly or
clogged.
Clean the siphon tube, see "Cleaning and care -
Cleaning the detergent drawer".
The display has switched off automatically to save
energy (Standby mode).
Press any button. Standby will end.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
Not a fault.
For technical reasons, a small amount of water will
remain in the capsule.
The sensor button was not activated or an empty
capsule was not removed at the end of the last wash
cycle.
Activate the sensor button when a capsule is
next used.
Remove and then dispose of the empty capsule at
the end of each wash cycle.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
The display language was adjusted.
Select the display language. See "Setting the dis-
play language".