NETGEAR VNC4030-111PAS User Manual
NETGEAR VNC4030-111PAS User Manual

NETGEAR VNC4030-111PAS User Manual

Flexpower onvif wire-free ip camera and base station
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FlexPower ONVIF
Wire-Free IP Camera and Base
Station User Manual
User Manual
Model VNC4030-111PAS and
VNB4000-111PAS
October 2017
202-11848-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR VNC4030-111PAS

  • Page 1 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual User Manual Model VNC4030-111PAS and VNB4000-111PAS October 2017 202-11848-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Contents Chapter 1 Introduction and Hardware Overview System Concepts....................6 System Requirements....................6 Base Station Hardware Overview................6 Base Station Package Contents................7 Base Station Back Panel...................7 Base Station Front Panel...................8 Base Station Top Panel With LEDs..............9 Base Station Label....................9 Camera Hardware Overview................10 Camera Package Contents................10 Insert the Battery.....................11 Camera LED and SYNC Button..............11 Camera Label....................12...
  • Page 4 Copy a Camera Configuration From Another Camera Slot........59 Reset the Configuration for a Camera Slot............60 Chapter 5 Set Up FlexPower With Milestone Arcus or Another VMS Milestone Arcus on NETGEAR ReadyNAS............62 Automatic Camera Discovery in Milestone Arcus..........62 Manually Add a Camera to Milestone Arcus...........62 Add the User Name and Password for Camera Access in Milestone Arcus..63...
  • Page 5: Chapter 1 Introduction And Hardware Overview

    The FlexPower base station accepts WiFi streaming video data from FlexPower cameras and delivers the video data to an ONVIF-compliant VMS such as Milestone Arcus on NETGEAR ReadyNAS. A single base station supports WiFi streaming from up to four cameras.
  • Page 6: System Concepts

    61. • Storage system. A storage system such as a NETGEAR ReadyNAS system for storage and replaying of the video data streams. However, you can use the FlexPower components with any other storage system that supports an ONVIF-compliant VMS application.
  • Page 7: Base Station Package Contents

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Base Station Package Contents The package for the base station contains the following items: • FlexPower base station • Power adapter (localized to the region) • Ethernet cable • Drop ceiling T-bar and wall mount with hardware (not shown in the following) •...
  • Page 8: Base Station Front Panel

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual The back panel of the base station provides the following components (listed from left to right): • DC power receptacle. A DC power receptacle for the power adapter that is included in the product package.
  • Page 9: Base Station Top Panel With Leds

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Base Station Top Panel With LEDs Three status LEDs are located on the top panel of the base station. The following table describes the LED status. Table 1. LED descriptions Description Power LED Off.
  • Page 10: Camera Hardware Overview

    USB cable that are included in the package. For more information about how to install the camera, see the following guides, both of which are included in the product package and which you can also download by visiting downloadcenter.netgear.com: •...
  • Page 11: Insert The Battery

    The rechargeable battery is fully charged when the camera leaves the factory. For information about recharging the battery, see the FlexPower ONVIF Wire-Free IP Camera Model VNC4030-111PAS Quick Start Guide, which is included in the product package or which you can download by visiting downloadcenter.netgear.com.
  • Page 12: Camera Label

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual synchronize the camera with) the base station. For more information about adding the camera to the base station, see Synchronize a Camera With the Base Station on page 15. Table 2. LED descriptions Camera state LED description General...
  • Page 13: Chapter 2 Install The System Components And Access The Base Station

    Install the System Components and Access the Base Station This chapter describes how you can install the FlexPower base station and FlexPower cameras and access the base station. The chapter contains the following sections: • Installation Overview • Install the Base Station in Your Network •...
  • Page 14: Installation Overview

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Installation Overview Set up your FlexPower system in the following order: Install the base station in your network (see Install the Base Station in Your Network on page 14). Add one or more cameras to the base station by synchronizing them with the base station (see Synchronize a Camera With the Base Station on page 15).
  • Page 15: Synchronize A Camera With The Base Station

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual To install the base station in your network: Connect one end of the Ethernet cable that came in the package to the base station and connect the other end to a router or switch in your network. Connect the power cord that came in the package to the base station and plug it into an electrical outlet.
  • Page 16: Access The Base Station For The First Time

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual The base station camera LED blinks green, indicating that the base station is attempting to pair with a camera. Press the SYNC button on top of the camera for about two seconds and release the button. The camera LED blinks blue, indicating that the camera is attempting to pair with the base station.
  • Page 17: Add A Camera To An Onvif-Compliant Vms

    A system with FlexPower cameras and one or more FlexPower base station requires you to obtain and install a video management system (VMS) software application such as NETGEAR Milestone Arcus and connect the base station to a network that includes a storage system for storing and replaying the video data streams.
  • Page 18 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual To add a camera to an ONVIF-compliant VMS: Determine the IP address of the camera in your network by doing the following: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 19: Place A Camera For Optimal Motion Detection

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Place a Camera for Optimal Motion Detection When you place a camera, consider the maximum and minimum distances between the camera and the base station: • Maximum distance. Do not place the camera more than 300 feet (90 meters) from the base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and base station.
  • Page 20 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual • Elevate the camera. Mount the camera at least 7 feet (2.1 meters) above the floor and aim it slightly downward for the best sensor performance. • Make sure that side-to-side traffic crosses the field of view of the camera. The motion sensor on the camera is much more sensitive to side-to-side movement across its field of view than to movement directly toward or away from the camera.
  • Page 21: Access And Test The Base Station Camera Feeds

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Access and Test the Base Station Camera Feeds After you set up your camera with the base station, you can access the camera feeds. To access and test the base station camera feeds: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 22: Access The Local Browser Interface Of The Base Station From Outside Your Network

    Set up a VPN connection. If your router integrates VPN capabilities (many NETGEAR routers do), you must install a VPN client app on your computer or mobile device. You can download an app from the app store for your type of device.
  • Page 23: Chapter 3 Manage Base Station Settings

    Manage Base Station Settings This chapter describes how you can configure the settings of the FlexPower base station. The chapter contains the following sections: • Add a Camera by Synchronizing It With the Base Station • Remove a Camera From the Base Station •...
  • Page 24: Add A Camera By Synchronizing It With The Base Station

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Add a Camera by Synchronizing It With the Base Station You can add up to four cameras to a single base station. You add a camera by synchronizing it with the base station, that is, you cannot add a camera through the local browser interface of the base station.
  • Page 25: Remove A Camera From The Base Station

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual If you do not know the domain name or IP address, see Access the Base Station for the First Time on page 16. A login window opens. Enter the base station password. The password is the one that you specified the first time that you logged in.
  • Page 26: Change The Base Station Password

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Change the Base Station Password The first time that you logged in to the base station, you were required to change the password for the base station. You can change this password again. The password applies to the local browser interface for the base station only.
  • Page 27 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual To configure the SMTP server settings: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station. If you are unable to connect to the same LAN using WiFi, use an Ethernet cable to connect a computer to the same router or switch as the base station.
  • Page 28: Add Email Recipients

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual enable SMTP for the email account. To find out about the SMTP server requirements, visit the support site for your email provider. Click the APPLY button. Your settings are saved. Click the Close icon.
  • Page 29: Set Up Email Notifications

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Set Up Email Notifications After you set up the SMTP server settings for the base station (see Configure the Base Station SMTP Server Settings on page 26), you can configure the base station to send an email notification if a low-battery condition or weak signal occurs for a camera, if a camera goes offline, or if new firmware is available.
  • Page 30: Assign A Static Ip Address To The Base Station

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. Click the Main Menu icon and select Configuration Manager > Reset Email Notifications Configuration.
  • Page 31: Reenable The Dhcp Client On The Base Station

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enter the static IP address information in the IP Address, Subnet Mask, and Default Gateway fields. To enter static IP address information for one or more DNS servers, do the following: Select the DNS Configuration Manual radio button.
  • Page 32: Manage The System Time

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Your settings are saved. Because you changed the IP address, you are disconnected from the base station. For information about how to reconnect, see Access the Base Station for the First Time on page Manage the System Time By default, the time zone of the location in which the base station is operating is automatically detected and...
  • Page 33: Change The Flicker Rate

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Click the RESTART BASE STATION button. The page displays a confirmation request. Note that restarting the base station causes camera data streams to be interrupted. Click the OK button. The base station restarts. Change the Flicker Rate The flicker rate (or frequency) that you must use for the camera depends on the region in which you use the camera.
  • Page 34: View Base Station Information

    The Dashboard page displays. Download the Logs You can download the base station logs to your computer. In a troubleshooting situation, a NETGEAR support team member might ask you to download and send the logs. To download the base station logs to your computer: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 35: Update The Firmware

    You can also check for new firmware through the local browser interface and install the firmware or you can manually download new firmware from the NETGEAR website and install the firmware. Note The base station firmware and the camera firmware are bundled together. A firmware update is for both devices.
  • Page 36: Manually Download And Install New Firmware

    If no new firmware is available, the page displays The system is up-to-date. Manually Download and Install New Firmware You can manually download firmware from the NETGEAR website and install the firmware on the base station. To manually download and install new firmware: Visit downloadcenter.netgear.com...
  • Page 37: Disable The Automatic Firmware Check

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Disable the Automatic Firmware Check By default, the base station automatically checks for new firmware, but you can disable this option. To disable the automatic firmware check: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 38: Back Up The Configuration

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Back Up the Configuration You can back up the custom configuration settings of the base station so that you can restore them to the same base station or to another base station. To back up the configuration: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 39: Restart The Base Station From The Local Browser Interface

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual A login window opens. Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. Click the Main Menu icon and select Configuration Manager >...
  • Page 40: Reset The Base Station To Factory Default Settings

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual The base station restarts. Reset the Base Station to Factory Default Settings Under some circumstances (for example, if you lost track of the changes that you made to the base station and camera settings or you move the base station to a different network), you might want to erase the configuration and reset the base station and cameras to factory default settings.
  • Page 41: Reset The Base Station By Using The Reset Button

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. Click the Main Menu icon and select Configuration Manager > Factory Reset. The Factory Reset page displays.
  • Page 42 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the base station’s local browser interface, do not close the browser, click a link, or load a new page. Do not turn off the base station.
  • Page 43: Chapter 4 Manage Camera Settings

    Manage Camera Settings This chapter describes how you can configure the settings of a FlexPower camera. The chapter contains the following sections: • Extend the Battery Life of a FlexPower Camera • Arm or Disarm a Camera • Take a Camera Snapshot •...
  • Page 44: Extend The Battery Life Of A Flexpower Camera

    Use the following tips to maximize the battery life of a FlexPower camera: • Use only the FlexPower rechargeable battery that is supplied in the product package or a replacement battery from NETGEAR. For more information, visit https://kb.arlo.com/1143936. • Make sure that your FlexPower system is running the latest firmware.
  • Page 45: Take A Camera Snapshot

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual If you do not know the domain name or IP address, see Access the Base Station for the First Time page 16. A login window opens. Enter the base station password. The password is the one that you specified the first time that you logged in.
  • Page 46: Change The Name For A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Change the Name for a Camera By default, cameras are named Camera 1, Camera 2, Camera 3, and Camera 4, depending on the order in which the camera is added to the base station. You can change the name to a meaningful one. To change the name for a camera: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 47: Set The Streaming Duration

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Set the Streaming Duration Traditional IP cameras stream continuously. Battery-powered, wire-free cameras stream only when motion is detected. The camera provides two streaming duration modes: • Motion detection only. By default, the camera starts streaming when it detects motion and stops streaming shortly after it no longer detects motion.
  • Page 48: Enable Or Disable Night Vision

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enable or Disable Night Vision The FlexPower camera includes an infrared (IR) illuminator to compensate for the lighting conditions, allowing for night vision. By default, night vision is enabled but you can disable it. To enable or disable night vision for a camera: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 49: Manage Motion Sensitivity For A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. For the camera that you want to configure, click the Settings icon and select Video Settings. The Video Settings page displays.
  • Page 50: Set The Motion Sensitivity For A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual A login window opens. Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. For the camera that you want to configure, click the Settings icon and select Motion Sensitivity >...
  • Page 51: Assign A Static Ip Address To A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Move the slider to set the motion sensitivity. A lower setting means that the camera is less sensitive for motion. A higher setting means it is more sensitive. The default sensitivity setting is 80. Click the APPLY button.
  • Page 52: Reenable Dhcp For A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Reenable DHCP for a Camera By default, the DHCP client of the camera is enabled and a DHCP server (or router that functions as a DHCP server) in your network assigns a dynamic IP address to the camera. If you assigned a static IP configuration, you can reenable the DHCP client.
  • Page 53: Add And Enable An Arming Schedule Block

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual For information about copying an existing camera arming schedule from a camera slot to a selected camera, Copy a Camera Configuration From Another Camera Slot on page 59. Add and Enable an Arming Schedule Block An arming schedule consists of a time slot that you apply to one, several, or all days of the week.
  • Page 54: Enable Or Disable All Arming Schedules

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual To enable the schedule block, click the Enabled button, which shows gray. The Enable Schedule page displays. Click the OK button. The Schedule page displays and shows the schedule block as one or more green bars and the Enabled button now shows green.
  • Page 55: Change The Time For An Arming Schedule Block

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Change the Time for an Arming Schedule Block You can change the time for an existing arming schedule block. You cannot change the day or days. To change the time for an arming schedule block for a camera: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 56: Delete An Arming Schedule Block

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Delete an Arming Schedule Block You can delete an existing arming schedule block. To delete an arming schedule block for a camera: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 57: View Information About A Camera

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual View Information About a Camera You can view information about a camera, such as the WiFi signal strength, battery charge level, firmware version, serial number, hardware version, and MAC address. To view information about a camera: Open a web browser from a computer or mobile device that is connected to the same LAN as the base station.
  • Page 58: Copy A Camera Configuration To Another Camera Slot

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Enter the base station password. The password is the one that you specified the first time that you logged in. The password is case-sensitive. The Dashboard page displays. For the camera that you want to reassign, click the Settings icon and select Camera Info > Assign Camera To.
  • Page 59: Copy A Camera Configuration From Another Camera Slot

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual CAUTION: When you click the OK button, all selected settings in the destination slot are overwritten. Click the OK button. The configuration is copied to the selected slot and the Dashboard page displays. Copy a Camera Configuration From Another Camera Slot You can copy all or part of the camera configuration from another camera slot.
  • Page 60: Reset The Configuration For A Camera Slot

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual CAUTION: When you click the OK button, all selected configuration settings for the selected camera are overwritten. Click the OK button. The configuration is copied from the selected slot and the Dashboard page displays. Reset the Configuration for a Camera Slot You can reset the configuration for a camera slot to default settings.
  • Page 61: Chapter 5 Set Up Flexpower With Milestone Arcus Or Another Vms

    Set Up FlexPower With Milestone Arcus or Another VMS This chapter contains the following sections: • Milestone Arcus on NETGEAR ReadyNAS • Set Up a Computer as an ONVIF Storage Device...
  • Page 62: Milestone Arcus On Netgear Readynas

    By default, automatic camera discovery is enabled in Milestone Arcus, allowing cameras that are correctly connected to a local NETGEAR ReadyNAS to be automatically discovered. If a sufficient number of licenses are available in Milestone Arcus, the camera output is automatically displayed on the Milestone Arcus Home View page and you do not need to first configure the camera.
  • Page 63: Add The User Name And Password For Camera Access In Milestone Arcus

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual To manually add a camera to Milestone Arcus: Log in to the ReadyNAS. In the Apps section of the Overview page, click the Milestone Arcus Surveillance link. If the link does not display, click the Apps section heading. The Milestone Arcus login page displays.
  • Page 64: Manage The Video Settings For A Camera In Milestone Arcus

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual The Milestone Arcus login page displays. Log in by doing one of the following: • No user account exists. Click the Log in button. • A user account exists. Do the following: Enter your user name and password in the user name and password fields.
  • Page 65: Set Up A Computer As An Onvif Storage Device

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Select Settings > Cameras. The Cameras page displays. Next to the camera, click the Configure button. By default, the General tab is selected and the general camera settings display. Click the Video tab. The video settings display.
  • Page 66: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix contains the following sections: • Factory Default Settings • Technical Specifications...
  • Page 67: Factory Default Settings

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Factory Default Settings You can reset the base station to the factory default settings, which are shown in the following table. For more information about resetting the base station to its factory settings, see Reset the Base Station to Factory Default Settings on page 40.
  • Page 68: Technical Specifications

    FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Table 4. Camera factory default settings (Continued) Feature Default Setting Video settings Streaming starts automatically when motion is detected and stops automatically when motion stops. Night vision enabled. Image rotation disabled. Motion sensitivity value of 80.
  • Page 69 FlexPower ONVIF Wire-Free IP Camera and Base Station User Manual Table 5. Base station specifications (Continued) Feature Description Operating humidity 10 to 90% maximum relative humidity, noncondensing Regulatory compliance FCC, IC, CE, UL, WEEE Table 6. Camera specifications Feature Description WiFi frequency band 2.4 GHz WiFi range...

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