Troubleshooting Tips - NETGEAR WGE101 User Manual

Troubleshooting Tips

If you have problems connecting to your wireless network, check these tips.
Symptom
The WLAN light is
off and I can't
connect to the router
or access point.
My gaming console
or remote computer
could not connect to
the Internet.
My bridge-enabled
computer could not
communicate with
my wireless-enabled
computer or printer.
Cause
The bridge is not
configured correctly for
the network
The wireless access point
or router needs to be reset
to recognize the bridges.
This most likely is a
network configuration
problem.
Solution
• Check the configuration utility for
the router or access point, to see if
it lists the WGE101.
• Use the configuration software for
the bridge to verify that the SSID,
country, and WEP settings match
those of the router or access point.
• Turn off all devices. Then, power
on the wireless router (or access
point) and power on the bridge.
Check that the bridge connects to
the wireless router or access point.
If it connects, power on the gaming
console or remote computer.
• If the device is connected to a hub,
try switching ports or try
connecting it directly to the bridge.
• Check that the wireless-enabled
computer or printer is on the same
wireless network as the computer
using the bridge.
• Make sure the SSID, WEP key (if
WEP is enabled) and country or
region selection are the same for all
devices connected to the same
wireless network.
• If the device is connected to a hub,
try switching ports or try
connecting it directly to the bridge.
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