Aastra dialog 4422 ip office User Manual

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Page 1 Dialog 4422 IP Office IP Telephone for MD Evolution User’s Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
Page 3: Table Of Contents
QSIG-MD Private Network Services ..... 123 Installing Your Extension ....... 127 Your Extension’s Accessories ....... 132 IP Declaration and Start-Up of Your Extension ..........135 Index ............143 Quick Reference Guide ........ 148 MD Evolution – Dialog 4422 IP Office...
Page 5: Welcome
This guide describes services for the MD Evolution communication system as well as the Dialog 4422 IP Office phone, with normal default programming. In terms of the service rights for your specific extension, there may be some discrepancy in the manner in which your own phone will operate.
Page 6: Declaration Of Conformity
No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.
Page 7: Important User Information
Do not use a telephone (other than cordless type) during an electrical storm. Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. MD Evolution – Dialog 4422 IP Office...
Page 8: Introduction To Your Extension
When your facility uses integrated voice mail, this fixed function key indicates when you have received a message in your mailbox. Pressing this key enables you to directly access your facility’s voice mail. See also the “Voice Mail Services” section. MD Evolution – Dialog 4422 IP Office...
Page 9 This key enables you to activate or deactivate your extension’s handset microphone during an ongoing call. It also controls your extension’s silent ringing function. See also the “Operations for Incoming Calls”, and “Operations during a Call” sections. MD Evolution – Dialog 4422 IP Office...
Page 10 For dialling without lifting the handset and speakerphone modes, your extension is equipped with a loudspeaker. See also the “Operations for Outgoing Calls”, and “Operations during a Call” sections Handset Your extension features a speakerphone function. MD Evolution – Dialog 4422 IP Office...
Page 11 Call-fwd key, it indicates that a Slowly flashing variable call forwarding for the extension, programmed on a case by case basis, is currently active. Ö Ô Quickly flashing A call is holding on the line key. MD Evolution – Dialog 4422 IP Office...
Page 12: Display Information
During a call, while the caller’s name and number remain displayed on the second line, a new incoming call may also be presented to you on the first line. MARTIN Vincent WESSON Paul MD Evolution – Dialog 4422 IP Office...
Page 13 Other information concerning the activation of certain services for your extension are represented by the following icon, which indicates the volume level when setting your extension’s ring volume when idle, or the loudspeaker or handset listening volume during a call. MD Evolution – Dialog 4422 IP Office...
Page 14 • This icon characterises all other options. A scroll bar is also displayed if the list of programming options or a list of available information exceeds your extension’s display capacity. MD Evolution – Dialog 4422 IP Office...
Page 15 Extension” section. Message: “It’s time for your appointment.” Your extension also offers a selection of 10 different ring melodies and 10 different ring volume levels. See also the “Physical Programming of Your Extension” section. MD Evolution – Dialog 4422 IP Office...
Page 16 The cadence is faster for an internal call. Note: Your facility also usually provides integrated on-hold music, to which every external calling party either placed on hold or parked will be connected. MD Evolution – Dialog 4422 IP Office...
Page 17: Logging In And Logging Off Your Extension
On this third party set, you will have access to your own user profile that can be used just as it would if you were at your own extension (see details to follow). MD Evolution – Dialog 4422 IP Office...
Page 18 If you ever forget your pass- word, you can request that it be re-initialised, either by a facility attendant, or by the system administrator. MD Evolution – Dialog 4422 IP Office...
Page 19: Free Seating
The extension number for the last user who logged on to the third party set is deleted, and the extension prompts you to enter your own extension number. For SOS calls, dial 9 Log on with: _ STATION NO Dial your own extension number. MD Evolution – Dialog 4422 IP Office...
Page 20 You will recover your complete user profile when you sign on to another Dialog 4422 IP Office (as described), or on a Dialog 4425 IP Vision. Please note: when you sign in to a third party set, it will lose its call list (calls log file);...
Page 21 An SOS call is placed to the specified internal or external number that is valid for all IP extensions in your facility. By default, number 9 will contact the attendants (or their substitutes) on your facility. MD Evolution – Dialog 4422 IP Office...
Page 22: Operations For Incoming Calls
The screen also indicates whether this call was received directly on your DID number (it says “DIRECT”), or if it was transferred from an- other extension (it says “TRANSF FROM…”). DIRECT AASTRA France 77500 TRANSF FROM WESSON P AASTRA France 77500 MD Evolution – Dialog 4422 IP Office...
Page 23: Answering A Call
When a new call comes in, the identity of your new calling party will also be displayed on the first line of your extension’s screen. MARTIN Vincent WESSON Paul MD Evolution – Dialog 4422 IP Office...
Page 24 To do so, after lifting the handset: Dial the prefix “13”, granting access to the generalised call pick-up service. STATION NO Next, directly dial the extension number that is ringing. 15:49 05 jun 2008 Enter number: 13xxx MD Evolution – Dialog 4422 IP Office...
Page 25 É To activate this function from an idle extension: Press this key to activate silent ringing for incoming calls. The associated LED will remain lit to remind you that this function is activated. MD Evolution – Dialog 4422 IP Office...
Page 26: Operations For Outgoing Calls
Press the Loudspeaker key on your extension. You can then follow the placing of your call on the loudspeaker and on your extension’s screen. Then lift the handset when your party answers. MD Evolution – Dialog 4422 IP Office...
Page 27 All of these abbreviated numbers are managed by your system administrator or possibly your facility’s attendants. Contact them as needed. To contact an external party using abbreviated numbers, after lifting the handset: Dial “2”, giving you access to abbreviated dialling. MD Evolution – Dialog 4422 IP Office...
Page 28 Press the repertory key associated with the party to be Â contacted. Press the Loudspeaker key on your extension. The call is then established just as if you had manually dialled the internal or external party’s number. MD Evolution – Dialog 4422 IP Office...
Page 29: Last External Number Redial
The list can hold up to 50 calls. You then have the option of auto- matically re-dialling each party whose identity has been saved in this file. For this service, see the “Call List” section. MD Evolution – Dialog 4422 IP Office...
Page 30 • Activate the automatic call-back feature for the called extension that is busy. • Activate the automatic call-back feature for the called extension that is free, but is not answering. MD Evolution – Dialog 4422 IP Office...
Page 31 Then, once you have answered this call-back, your internal called party will be automatically re-rung. Note: The suffix “1” is the one usually used to access the automatic call-back service. It may, however, have been modified by your system administrator. MD Evolution – Dialog 4422 IP Office...
Page 32 If you do not answer within that timeframe, the automatic call-back is automatically cancelled. Your extension may also be subject to the automatic call- back on busy or on no-answer service from third party sets. MD Evolution – Dialog 4422 IP Office...
Page 33 Certain extensions (such as yours) may possibly be equipped with permanent phonic protection. The above-described service is therefore applied to all calls that are placed, with- out requiring any particular action on your part. MD Evolution – Dialog 4422 IP Office...
Page 34 Your call is then established normally. Note: The prefix “75” is the one usually used to access the call in substitution service. It may, however, have been modified by your system administrator. MD Evolution – Dialog 4422 IP Office...
Page 35 You may, at any time, end an ongoing call, or an outgoing call that is being established. This is done in the same way as with an incoming call: Hang up the handset. Your extension returns to idle status. MD Evolution – Dialog 4422 IP Office...
Page 36 If you have a specific need or question concerning discriminated numbers, you may ask your system administrator or facility attendants that the numbers in questions be added to the list of abbreviated dialling numbers. MD Evolution – Dialog 4422 IP Office...
Page 37: Operations During A Call
Press the Loudspeaker key on your extension to activate the loudspeaker mode, without hanging up the handset. The associated LED will light. Your extension’s loudspeaker is then activated, while communication on the handset continues. MD Evolution – Dialog 4422 IP Office...
Page 38 The LED associated with this key is turned off, and your conversation once again continues normally. Note: This function is also applicable when you carry on a conversation in handset only or loudspeaker mode. MD Evolution – Dialog 4422 IP Office...
Page 39 To place an enquiry call: Press a free line key on your extension. Your extension prompts you to dial the number for the second internal or external party you would like to reach. MD Evolution – Dialog 4422 IP Office...
Page 40 (for which the LED is turned off), you may instead press the line key for the current call (for which the LED is lit). The rest of the procedure is carried out as described. MD Evolution – Dialog 4422 IP Office...
Page 41 Note: It should be noted that these operations are the same for answering an incoming call that is presented to you during an ongoing call. See also the “Operations for Incoming Calls” section. MD Evolution – Dialog 4422 IP Office...
Page 42 The connection could be very long and costly. Moreover, during the entire duration of the transfer, two of your facility’s ISDN network lines are busy, which may limit other calls. MD Evolution – Dialog 4422 IP Office...
Page 43 Or, you may simply withdraw from the conference call: Hang up the handset. This has the same result as a transferring a call between your two parties, as your extension is now free. MD Evolution – Dialog 4422 IP Office...
Page 44: Call Hold
Press the line key corresponding to the current call once again, to return to your conversation. The associated LED is now continuously lit. Note: There is no time limit on this call hold service. MD Evolution – Dialog 4422 IP Office...
Page 45 To retrieve a parked call from your extension or a similar idle extension, after lifting the handset: 15:49 05 jun 2008 Enter number: 10xx MD Evolution – Dialog 4422 IP Office...
Page 46 10 <ID. CODE>. The prefix “10” is the one usually used. It may, however, have been modified by your system adminis- trator. Of course, your calls may also be subject to parking by a third party set. MD Evolution – Dialog 4422 IP Office...
Page 47: Call List
Please note: The call lists are processed locally, on each Dialog 4422 IP Office or Dialog 4425 IP Vision extension. It may be lost if power to your extension is lost. It is also auto- matically re-initialised when a different user signs on to some- one else’s extension.
Page 48 This icon indicates a new incoming call that has not been answered, and that you have not yet retrieved. • This icon indicates a new incoming call that has not been answered, but that you have retrieved. MD Evolution – Dialog 4422 IP Office...
Page 49 To simply delete a call saved in your extension’s call log file without calling back the involved party, once the related information is dis- played on your extension’s screen: 11:56 24 jun WESSON Paul MD Evolution – Dialog 4422 IP Office...
Page 50 The updated log file screen is re-displayed. Then, to exit the call list file: Call List Once again, press the Call List key on your extension. Your extension returns to idle status. MD Evolution – Dialog 4422 IP Office...
Page 51: Call Forwarding Services
See the “Voice Mail Services” section. MD Evolution – Dialog 4422 IP Office...
Page 52 This is a call forward activated after a call is presented to you, on a call-by-call basis, in cases where you would rather not answer that specific call, thus directing it to another recipient. MD Evolution – Dialog 4422 IP Office...
Page 53 Defining variable call forwards on a case-by-case basis is carried out within the framework of your extension’s service programming functions. When your extension is idle: FWD TYPE Dial the prefix that corresponds to the desired type of call forward. MD Evolution – Dialog 4422 IP Office...
Page 54 Activating this service will also cause your extension’s Call-fwd key Call-Fwd to flash. Note: The various 61, 62, 63, 64 and 69 prefixes are usually used to activate a call forward. They may, however, have been modified by your system administrator. MD Evolution – Dialog 4422 IP Office...
Page 55 The pre-programmed call forward is immediately activated, and confirmed to you with the service acceptance tone, and a corre- sponding message on your extension’s screen. ALL CALL FORWARD A WESSON Paul MD Evolution – Dialog 4422 IP Office...
Page 56 ISDN mini-message, as long as that party’s phone is compatible with the service. His/her call will be disconnected once the message has been played. MD Evolution – Dialog 4422 IP Office...
Page 57 As with any other variable call forward, your extension’s Call-fwd key Call-Fwd will also flash. An internal party who attempts to contact you from an extension capable of receiving mini-messages will immediately receive your absence message. MD Evolution – Dialog 4422 IP Office...
Page 58 Then dial your own extension number. PASSWORD Finally, enter your user password. By default, your user password is “1234”, however you may have modified it. See also the “Programming Your Extension’s Services” section. MD Evolution – Dialog 4422 IP Office...
Page 59: Call Deflection
When you have no call forwards programmed on your extension, you may instead deflect a call that is presented on your extension, which you would prefer not to answer but rather re-direct it to another recipient. MD Evolution – Dialog 4422 IP Office...
Page 60 Your extension will play the service acceptance tone, and then will return to idle status. Your call forward to the recipient you have just defined will be imme- diately carried out. It is then processed as a normal call forward. MD Evolution – Dialog 4422 IP Office...
Page 61 (or call deflection), preceded by the word, “FOR”. FOR MARTIN Vincent-423 WESSON Paul Of course, the same is also true for your calling parties when you are the originator of the call forward or call deflection. MD Evolution – Dialog 4422 IP Office...
Page 62: Voice Mail Services
These messages may also be consulted directly from your individual mailbox. Besides your individual mailbox, you may also be assigned to a common mailbox for distribution purposes, which may also be shared between different extensions in your facility. MD Evolution – Dialog 4422 IP Office...
Page 63 20-second delay. • Call forward on busy condition: Your calling parties are immediately re-directed to your mailbox whenever your extension is busy. MD Evolution – Dialog 4422 IP Office...
Page 64 This is the usual access number for a system’s integrated voice mail system. If you need more information, contact your system administrator. Note: This number is saved by default on your extension’s Message key (see details to follow). MD Evolution – Dialog 4422 IP Office...
Page 65 (which is pre-programmed with the access number for your mailbox – 884, by default) will also be lit. This notification status remains until you have consulted the new message, or if there are any unread messages in your mailbox. MD Evolution – Dialog 4422 IP Office...
Page 66 5 consecutive attempts, executed at 45-minute intervals (typical values). Note: External notifications of new voice messages left in your mailbox is usually restricted to business hours between 9 a.m. and 6 p.m., based on your facility’s local time. MD Evolution – Dialog 4422 IP Office...
Page 67 Usually, the internal number for the automated attendant is 885. This is associated with DID numbers relating to your facility. Contact your system administrator for more information. You are then connected to the automated attendant’s voice menu. MD Evolution – Dialog 4422 IP Office...
Page 68 An alternative solution for accessing your mailbox from out- side your facility is dialling your DID number. If your extension is successfully connected to the voice mail system, the rest of the procedure is identical to that described. MD Evolution – Dialog 4422 IP Office...
Page 69 Dial “1” to listen to the previous message. You then will hear the messages in the opposite chronological order of the one described above. Dial “2” to listen to the previously selected message. The message is repeated from the beginning. MD Evolution – Dialog 4422 IP Office...
Page 70 At any time, you may exit the voice mail system. To do so: Dial “9” to end your call. í Hang up the handset, or press your extension’s “C” key to end this service. Your extension returns to idle status. MD Evolution – Dialog 4422 IP Office...
Page 71 To do this, while listening to a message: Simply dial “0”. The person who left the message is then automatically called and the call is established just as if you had manually dialled the internal or external party’s number. MD Evolution – Dialog 4422 IP Office...
Page 72 This menu will present the various services that are available for personalising your mailbox. You may listen to it in its entirety, or interrupt it at any time by dialling a service code. MD Evolution – Dialog 4422 IP Office...
Page 73 Dial “4” to erase the number currently saved for your personal assistant. It is then replaced by a number for a facility attendant. • Dial “9” to return to the main mailbox personalisation menu. MD Evolution – Dialog 4422 IP Office...
Page 74 This service is to prevent any calls from being presented on your extension by the automated attendant. An internal or external calling party trying to contact you through the automated attendant is then automatically directed to your mailbox. MD Evolution – Dialog 4422 IP Office...
Page 75 The only particularity is that a global denotification of a “common” message of this type will only take place after each member of the hunt group has consulted it. MD Evolution – Dialog 4422 IP Office...
Page 76 There is no distinction in your mailbox between individual messages and mailing list messages. A mailing list voice message is automatically un-notified on each extension, as soon as each member consults it, just as with an individual message. MD Evolution – Dialog 4422 IP Office...
Page 77 This common mailbox is distinct due to the fact that when a voice message is left, all of the attendants’ extensions are notified; however, when one of them consults the message, all of the extensions are globally un-notified. MD Evolution – Dialog 4422 IP Office...
Page 78 PC each time a voice message is left in your mailbox, in addition to the usual notification methods on your telephone extension. With this application as well, you may listen to a voice message through your Multimedia desktop PC sound card. MD Evolution – Dialog 4422 IP Office...
Page 79 The Integrated Web Server application may also offer you access to the internal and external directories for your company, through your desktop PC. With just one click of the mouse, you can place calls to anyone. MD Evolution – Dialog 4422 IP Office...
Page 80: Group Services
– for example, your Dialog 4422 IP Office extension, and a DECT cordless phone. Different services are then provided for you to process your calls as efficiently as possible within a personal group. MD Evolution – Dialog 4422 IP Office...
Page 81 Therefore, these settings will not be lost, even if power to your extension is interrupted. Moreover, these settings follow you whenever you sign on to an IP H.323 extension other than your own. MD Evolution – Dialog 4422 IP Office...
Page 82: Hunt Groups
The calls presented on your secondary groups are also automatically managed by the system, but without any particular priority. MD Evolution – Dialog 4422 IP Office...
Page 83 15:49 05 jun 2008 Enter number: 14 Â Press the Loudspeaker key on your extension. In either case, you are now directly connected to the party calling the other extension. MD Evolution – Dialog 4422 IP Office...
Page 84 Dial the prefix “68” to proceed to standby within your primary group, SEC. IN/OUT dial the ad-hoc prefix to proceed to standby status within your secondary groups. 15:49 05 jun 2008 Enter number: 68 MD Evolution – Dialog 4422 IP Office...
Page 85 Your status is managed completely independently from the opening and closing of traffic for a specific group, which is the sole responsibility of the hunt group supervisor (see details to follow). MD Evolution – Dialog 4422 IP Office...
Page 86 LED: if it is off, the group is closed; if it is on, the group is open. Only a supervisor may manage this open or closed group status by pressing the corresponding key. MD Evolution – Dialog 4422 IP Office...
Page 87 (up to 5 extensions) – for example, your Dialog 4422 IP Office extension, and a DECT cordless phone. The specific services offered to you are as follows: •...
Page 88 Mobile Extension Service If you frequently travel outside the office, you will generally have a GSM mobile phone in addition to your Dialog 4422 IP Office extension. Once again, without truly being a group service, the Mobile Extension service may be of use to you. Its purpose is to allow external users –...
Page 89 Note: The Mobile Extension service is also totally applicable to your residential extension connected to the pubic ISDN network. Whenever necessary, contact your system admin- istrator for more information concerning the availability of this specific service for your telephone facility. MD Evolution – Dialog 4422 IP Office...
Page 90: More Features Of Your Extension
05 jun 2008 Enter number: 71HHMM Â Press the Loudspeaker key on your extension. You will be given a visual confirmation of your meeting reminder setting (“Accepted service”) and an audio confirmation ("Accepted service tone"). MD Evolution – Dialog 4422 IP Office...
Page 91 You may cancel an appointment reminder by dialling “719”. The prefix “71” is the one usually used to access the ap- pointment reminder service. It may, however, have been modified by your system administrator. MD Evolution – Dialog 4422 IP Office...
Page 92 • Extended protection: this combines the two previous cases. In all cases, this protection against the re-direction of your calls to the automated attendant is never dependant upon any action on your part. MD Evolution – Dialog 4422 IP Office...
Page 93: Conversation Recording
Your conversation recording is started; recording time is not limited. According to the configuration of your telephone system, an intrusion tone may periodically sound, reminding the user that the conversation is still being recorded. MD Evolution – Dialog 4422 IP Office...
Page 94: Account Codes
First, dial the network access prefix adapted to this service. Generally, this consists of a network access prefix that is reserved for placing outgoing external calls that are subject to account codes. Ask your system administrator for this prefix. MD Evolution – Dialog 4422 IP Office...
Page 95 These records are generally used by your system administrator to monitor your telephone facility’s invoicing. If necessary, contact your system administrator for more details. MD Evolution – Dialog 4422 IP Office...
Page 96: Physical Programming Of Your Extension
Physical Programming of Your Extension You also have options for personalising the physical configuration of your Dialog 4422 IP Office, in terms of the type of use. By pressing the Settings key on your extension, you can: • Program the 2 repertory keys on your extension with your most frequently called internal or external numbers, or with the services or activation sequences that are most important to you.
Page 97 Then, when all desired programming is complete, to exit your extension’s physical programming mode: Settings Once again, press the Settings key on your extension. Your extension returns to idle status. MD Evolution – Dialog 4422 IP Office...
Page 98 (or view). Your extension displays the number that may already be programmed for the repertory key that you selected, and prompts you to enter a (new) number. Current number: Enter new number: _ MD Evolution – Dialog 4422 IP Office...
Page 99 To set the ring melody on your extension, after accessing your extension’s physical programming mode and selecting this “Ring Character” feature: Ring Character Time & Date Â Press the Loudspeaker key on your extension. MD Evolution – Dialog 4422 IP Office...
Page 100 Note: The type of ring that is defined is applicable for both internal and external calls. These will, however, be distin- guished by different cadences: for example, the cadence is faster for incoming calls. MD Evolution – Dialog 4422 IP Office...
Page 101 Your listening volume increases or decreases as you press the keys. It is also indicated by the icon shown on the left when you are adjusting the volume. This adjustment is saved for all subsequent calls, until you adjust it once again. MD Evolution – Dialog 4422 IP Office...
Page 102 Note: You do not need to adjust the date and time that will be displayed on your extension. This information is directly and systematically synchronised by the telephone system, for the entire facility. MD Evolution – Dialog 4422 IP Office...
Page 103 Your adjustments are indicated on the bar illustrated on the screen. Press the Loudspeaker key on your extension. Your setting is saved, and then the welcome screens for the physical programming of your extension are re-displayed. MD Evolution – Dialog 4422 IP Office...
Page 104: Programming Your Extension's Services
Programming Your Extension’s Services You also have access to all of the options for personalising the various accessible services from your Dialog 4422 IP Office extension. By dialling from your idle extension, you may therefore: • Program your extension’s Call-fwd key to activate or deactivate a preferred call forwarding of your calls by simply pressing that key.
Page 105 The purpose of this is to validate your entry; your extension displays its acceptance of your Call-fwd key programming by displaying the following screen: Call fwd 61407 61407 MD Evolution – Dialog 4422 IP Office...
Page 106 Press the Loudspeaker key on your extension. You will receive both visible and audible confirmation for registering your new password: “PASSWORD REGISTERED” will be displayed on your screen, and the service acceptance tone will be played. MD Evolution – Dialog 4422 IP Office...
Page 107 It will then be reset to “1234” until you change it once again. Using the services offered by your Dialog 4422 IP Office extension is usually carried out by dialling the access prefixes assigned to the corresponding services. Most of the time,...
Page 108: Attendant-Based Services
From your Dialog 4422 IP Office extension, you do not have access to these last services. You may, however, be the target of these services carried out by your facilities attendants, or by third party sets equipped to do so.
Page 109 I. BUSY ON <Name> for a call re-directed when an internal user’s line is busy. You may then process each call just as you would one of your personal calls. [0 1] I.DIRECT AASTRA France 77500 MD Evolution – Dialog 4422 IP Office...
Page 110 The purpose of this digit is to encourage you to activate the general calls acceptance service on your extension. MD Evolution – Dialog 4422 IP Office...
Page 111 Dial the prefix “15” to pick up a call ringing on the common bell. 15:49 05 jun 2008 Enter number: 15 Â Press the Loudspeaker key on your extension. You are now directly connected to the party who placed the general call. MD Evolution – Dialog 4422 IP Office...
Page 112 These services are designed for attendants equipped with high- end Dialog 4225 or 4223 digital extensions. However, you do not have access to these services from your Dialog 4422 IP Vision extension, in relation to third party sets. MD Evolution – Dialog 4422 IP Office...
Page 113 Depending on the configuration for your facility defined by your system administrator, these services may be used from specific extensions that are duly authorised, without any warning tones being emitted. This refers to the Silent call monitoring service. MD Evolution – Dialog 4422 IP Office...
Page 114: Services Reserved For Attendants
Services Reserved for Attendants You may be an attendant for your MD Evolution system. Your Dialog 4422 IP Office extension will be your attendant position, in a system that can be composed of up to 4 attendant positions. Your role, then, is to process general calls made to your telephone facility.
Page 115 Your extension identifies these calls with the “TRANSF TO” <Name> message for each call that you transferred, and that is returned to you when the identified internal user does not answer or is busy. MD Evolution – Dialog 4422 IP Office...
Page 116 You may also be the recipient of call transfers or call forwards from internal users. The message “TRANSF TO” <Name> or “FOR” <Name> enables you to distinguish the reason for these calls (transfer or forward), as well as their origin. MD Evolution – Dialog 4422 IP Office...
Page 117 See also the “Voice Mail Services” section. A night call forward programmed by an attendant takes precedence over the use of an automated attendant as described above. MD Evolution – Dialog 4422 IP Office...
Page 118 On the other hand, to deactivate your attendant position at the end of your shift, from an idle extension: Once again, dial the prefix “67”, assigned to the general calls acceptance service. 15:49 05 jun 2008 Enter number: 67 MD Evolution – Dialog 4422 IP Office...
Page 119 This number indicates the number of general calls currently being proc- essed by attendants. The purpose of this information is to encourage you to activate your position, as the case may dictate. MD Evolution – Dialog 4422 IP Office...
Page 120 The system general call forward that you have just defined is effective immediately. This change in status will be indicated on your idle attendant position screen with the letters “SF” on the second line. MD Evolution – Dialog 4422 IP Office...
Page 121 The programming and cancellation of a general call forward for your facility may only be executed when your attendant position is idle, and your general calls acceptance status is active. MD Evolution – Dialog 4422 IP Office...
Page 122 “AL” on the second line of your position’s screen. 15:49 05 jun 2008 You can then report this to your system administrator. Obviously, the sooner, the better. MD Evolution – Dialog 4422 IP Office...
Page 123: Qsig-Md Private Network Services
Moreover, if IP-Trunking networking occurs over an IP network, a non-IP hand-over service is also available for occasions where there may be a downgrade in the voice transmission over the IP network. MD Evolution – Dialog 4422 IP Office...
Page 124 Identification of free, busy, etc. status for private called parties Automatic camp-on on a busy networked extension Automatic call-back to a busy networked extension Automatic call-back to a networked extension that did not answer Private call with temporary protection MD Evolution – Dialog 4422 IP Office...
Page 125 Status supervision for all network extensions – all statuses Other Services Secret of identity for private calls Conversation recording for private calls Attendant-Based Services General calls acceptance for private calls Services Reserved for Attendants Operations for networked calls – all types MD Evolution – Dialog 4422 IP Office...
Page 126 Note: This service is only available when your call has been established on the IP network. The non-IP hand-over service is not available for QSIG-MD private networks using an Intranet network managed according to the IP-Networking technique. MD Evolution – Dialog 4422 IP Office...
Page 127: Installing Your Extension
Installing Your Extension Installing Your Extension Your Dialog 4422 IP Office is usually installed by your system administrator. However, this section provides you with all of the instructions for installing your extension yourself and for maintaining it. Installing Your Extension’s Telephone Cords Your extension is connected to your company’s local area network...
Page 128 If you wish to remove the support feet, pull on the tab to release them before removing the feet from the extension. MD Evolution – Dialog 4422 IP Office...
Page 129 This label is protected by a plastic cover. To insert or remove the label, lift the protective cover as illustrated below. Note: If you need a new label, contact your system administrator. MD Evolution – Dialog 4422 IP Office...
Page 130 Use a soft, slightly damp (not wet) or anti-static cloth to clean your extension. Never use any abrasive solvents, liquids or cloths to clean your extension. Aastra cannot be held responsible for any damage to your tele- phone caused by any non-compliance with the above instructions. Installing Your Extension on a Wall Your extension may also be installed on a wall support, without any particular accessories.
Page 131 100 mm between them. 9,5 mm 9—10 mm max 5,5 mm Now, simply insert the two wall mount screws into the holes on the underside of your extension. MD Evolution – Dialog 4422 IP Office...
Page 132: Connecting A Headset
When it is necessary to disconnect a headset cord, it is recommended that you use a screwdriver to depress the release tab on the RJ12 male connector. Mains Mains MD Evolution – Dialog 4422 IP Office...
Page 133 í Or, to disconnect a call: Press the “Clear” or C key on your extension. MD Evolution – Dialog 4422 IP Office...
Page 134 To do so, simply press Í the Loudspeaker key on your extension or lift the handset. To return to headset mode, you must press your extension’s Headset key once again. MD Evolution – Dialog 4422 IP Office...
Page 135: Ip Declaration And Start-Up Of Your Extension
IP Declaration and Start-Up of Your Extension The first time you use your Dialog 4422 IP Office extension, once it has been connected to the power supply and your company’s LAN, it is necessary for it to be configured for your company’s IT network.
Page 136 Press the Loudspeaker key on your extension to select an IP network parameter to edit. A new screen with the characteristics of the selected IP network parameter is displayed. IP address from DHCP : MD Evolution – Dialog 4422 IP Office...
Page 137 Defines your extension’s IP address within your company’s LAN. (IP Address) This IP address is assigned dynamically when a DHCP server is present. If there is no DHCP server, it should be entered manually. MD Evolution – Dialog 4422 IP Office...
Page 138 This indicates that the IP address for your MD Evolution’s xMV equipment that uses the “IP H. 323 gatekeeper” and to which your extension connects to be authenticated is automatically recovered from its configuration file, upon start-up. MD Evolution – Dialog 4422 IP Office...
Page 139 PC. These are accessible from your PC’s “Control Panel”, under “Network Connections”. Starting up Your Extension’s Services During the initial setup of your Dialog 4422 IP Office, once these IP network parameters have been defined, your extension will be auto- matically restarted.
Page 140 30 seconds. Saving new application DO NOT DISCONNECT In each case, the process concludes when your extension conducts a self-test to ensure that it is operating properly, illustrated by the following screen: Auto-test OK MD Evolution – Dialog 4422 IP Office...
Page 141 The screen illustrated below is then displayed for 5 seconds. Pressing the key shown on the left will then return your extension to its idle status. CAA 1580017 CAA 1580018 MD Evolution – Dialog 4422 IP Office...
Page 142 IP Declaration and Start-Up of Your Extension MD Evolution – Dialog 4422 IP Office...
Page 143: Index
Date and Time Stamping for Voice Mail 69 Call Deflection 59 Erasing Voice Mail 69 Call Forward to Voice Mail 63 Listening to Voice Mail 69 Call Forwarding Information 61 Local Consultation 67 Call Hold 44 MD Evolution – Dialog 4422 IP Office...
Page 144 Call Forward on Mini-Message 56 Call Forward on Mini-message 51 Call Forward on No-answer and Busy Follow-Me or Remote Call Forward 58 Conditions 51 Free Seating 19 Call Forward on No-answer Condition 51 MD Evolution – Dialog 4422 IP Office...
Page 145 Maintaining Your Extension and Tips 130 Protection against Call Pick-Up 25 Management of the Call Log File 48 Protection against Intrusion 113 Mobile Extension 88 Protection against Mini-Messaging More Features of Your Extension Service 58 MD Evolution – Dialog 4422 IP Office...
Page 146 VoIP and QSIG-MD Private Networks 123 Voice Mailboxes Attendants’ Common Mailbox 77 Hunt Group Common Mailbox 75 Refer Back Call between Calling Parties 41 Individual Mailboxes 63 Reinitialising Your Extension 139 Mailing List Type of Mailbox 76 MD Evolution – Dialog 4422 IP Office...
Page 147 Index Connecting a Headset 132 Headset – Use 133 Your Extension’s Accessories MD Evolution – Dialog 4422 IP Office...
Page 148: Quick Reference Guide
It also provides the instructions on how to install and maintain your extension and its different potential accessories. Your Dialog 4422 IP Office extension is also the subject of a two- sided Quick Reference Guide. This summarises the main operating procedures for the services offered by your extension.
Page 149 Quick Reference Guide Notes MD Evolution – Dialog 4422 IP Office...
Page 150 Quick Reference Guide Notes MD Evolution – Dialog 4422 IP Office...
Page 151 Subject to alteration without prior notice. For questions regarding the product, © Aastra Telecom Sweden AB 2008. All rights reserved. please contact your Aastra Certified Sales Partner. EN/LZTBS 102 1953 R81A Also visit us on http://www.aastra.com...

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