NEC univerge sv8100 Installation Manual page 201

Automatic call distribution acd
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UNIVERGE SV8100
Item
No.
AIC Agent display which call is from
50
Determine if the station logged in via AIC codes will
show which queue the call is coming from.
Number and Name appear in the Directory
51
Determine if an extension name and number will be
listed (On) or unlisted (Off) in the directory.
VoIP All DSP Busy Display
Set whether "All DSP Busy" alarm displays on LCD
52
when the caller makes an IP call and there is no VoIP
DSP resource.
Language Selection for Specific Extension
53
Call Waiting for Standard SIP Terminal
Set up Call Waiting (off-hook signaling) for standard SIP
54
terminal. When set to enable, this Program looks at
Programs 20-13-05, 20-13-06, 20-09-01, and 20-09-07.
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 20-13 [Class of Service Options (Supplementary
Service)]:
1.
2.
ACD Installation Manual
Item
None
Class of Service
Enter the programming mode.
20 13
20-13-01 FCTN Cls1
Long_Conv.Alarm
1:On

back
select
Default
Input Data
COS
01~14
0 = Off
1
1 = On
0 = Off
1
1 = On
0 = Disable
1 = Enable
1
0 = Disable
0
1 = Enable
0 = Disable
1 = Enable
0
Issue 4.0
Related
COS
Programming
15
1
1
1
11-11-68
0
15-02-01
47-02-16
20-09-01
20-09-07
0
20-13-05
20-13-06
4 - 55

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