NETGEAR DGN3500 User Manual page 5

N300 Wireless Gigabit ADSL2+ Mode m Router DGN3500 User Manual
Connecting to the USB Drive with Microsoft Network Settings . . . . . . . . 100
Chapter 7 Troubleshooting
Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cannot Log in to the N300 Wireless Modem Router . . . . . . . . . . . . . . . . 104
Troubleshooting the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting a TCP/IP Network Using the Ping Utility . . . . . . . . . . . . 109
Restoring the Default Configuration and Password . . . . . . . . . . . . . . . . . 111
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Appendix A Technical Specifications
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Factory Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix B Related Documents
Appendix C Notification of Compliance
Accessing the Router's USB Drive Remotely Using FTP . . . . . . . . . . . . 99
Enabling File and Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
"Welcome" Page Displays instead of Router Management Interface . . 102
Power LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LAN or ADSL Port LED Is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Window Appears Asking You to Reload Firmware . . . . . . . . . . . . . . . . 103
ADSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Internet LED is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting PPPoE or PPPoA. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Troubleshooting Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Resolving a 'Reload Firmware' Message . . . . . . . . . . . . . . . . . . . . . . . 108
Testing the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Testing the Path from Your Computer to a Remote Device . . . . . . . . . 110
Using the Wireless On/Off and WPS Buttons to Reset the Router. . . . 111
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