Usb/Charge Cable Troubleshooting; Table 8-5 Troubleshooting The Usb/Charge Cable - Motorola ET1 User Manual

ET1 Enterprise Tablet User Guide

8.4.5 USB/Charge Cable Troubleshooting

Table 8-5 Troubleshooting the USB/Charge Cable

Problem
Battery not charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
8-10
Cause Solution
ET1 was Connect the power cable correctly. Confirm main battery is charging
disconnected
under
from AC power
in less than six hours.
too soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The ET1 is not Detach and re-attach the power cable to the ET1, ensuring it is
connected to firmly connected.
power.
Cable was dis- Re-attach the cable and retransmit.
connected from
ET1 during com-
munications.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup as described in the ET1 Enterprise Tablet Integrator
software is Guide.
not installed
or configured
properly.
> About device > Status. The battery fully charges
MN000022A01 - May 2013