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What NEC Corporation of America Will Pay for and what NEC Corporation of
America Will Not Pay for
How You Can Get Warranty Service
Accident, misuse, abuse, neglect, fire, water,
♦
lightning or other acts of nature, improper storage,
unauthorized Product modification, or failure to
follow instructions supplied with the Product.
Alteration, repair or attempted repair by anyone not
♦
authorized by NEC Corporation of America.
Any shipment, reshipment or physical movement of
♦
the Product (claims must be presented to the
carrier).
Relocation, removal, installation or re-installation of
♦
the Product not managed by NECAM.
Any other cause that does not relate to a Product
♦
defect.
5. Cartons, carrying cases, external cabinets, magnetic or
digital tapes, or any accessories used in connection with
the Product.
6. This warranty covers only NEC Corporation of America -
supplied components. Service required as a result of third
party components is not covered under this warranty,
including third-party software even if it is distributed by
NECAM.
NEC Corporation of America will pay labor and material
expenses for covered items, but NEC Corporation of America
will not pay for the following:
1. Removal or installation charges.
2. Payment of shipping and related charges incurred in
returning the Product for warranty repair.
3. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
Express5800/300 Series NECCare customers in the continental
U.S. and Canada have one phone number to use when calling
for technical support or hardware repair on their
Express5800/FT server. Calls for initiating a repair request
should be made by calling 1-866-269-1239. Be prepared to
provide the Serial Number to your server to NEC for quick
response.
NECCare Service
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