What Nec Corporation Of America Will Pay For And What Nec Corporation Of America Will Not Pay For; How You Can Get Warranty Service - NEC NECCare Platinum Express5800/A1160 Warranty Manual

What NEC Corporation of America Will Pay for and what NEC Corporation of
America Will Not Pay for

How You Can Get Warranty Service

5. Cartons, carrying cases, external cabinets, magnetic or
digital tapes, or any accessories used in connection with
the Product.
6. This warranty covers only NEC Corporation of America -
supplied components. Service required as a result of third
party components is not covered under this warranty,
including third-party software even if it is distributed by
NECAM.
NEC Corporation of America will pay labor and material
expenses for covered items, but NEC Corporation of America
will not pay for the following:
1. Removal or installation charges.
2. Payment of shipping and related charges incurred in
returning the Product for warranty repair.
3. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
E 5800/A1160 Enterprise Server NECCare Customers in
XPRESS
the continental U.S. and Canada have one phone number to use
when calling for technical support or hardware repair on their
Express5800/A1160 Enterprise Server. Calls for initiating a
repair request should be made by calling: 1-877-NEC-0064.
Be prepared to provide the Serial Number to your server to
NEC for quick response.
For easy reference, write down your Serial Number here:
SN:_______________________________________________
Technical support or warranty service may also be obtained by
contacting your local NEC Corporation of America authorized
service provider.
When arranging for a hardware repair, you will speak with a
trained technician. The technician will determine whether you
have a hardware or software failure and then will provide you
with the appropriate service options. If appropriate, you will
be given instructions on how to return your CRU part in a
NECAM supplied box. You may be given a reference number
that you should retain for your records.