Network Interface Communication Failure; Ethernet Port Cannot Be Connected - NEC IP8800/S2400 Series Troubleshooting Manual

3.4

Network Interface Communication Failure

3.4.1

Ethernet Port Cannot Be Connected

If the Ethernet port has possibly caused the communication failure, check for the NIF [IP8800/S6700] [IP8800/
S6600] [IP8800/S6300] and port statuses as follows.
(1) Checking NIF status [IP8800/S6700] [IP8800/S6600] [IP8800/S6300]
1. Checking log
For the log, see the manual "Message Log Reference."
2. Isolating the problem according to the NIF status.
Check the NIF status by using the show interfaces command, and isolate the problem according to the table
below.
Table 3-6: Check and Action for NIF Status
No. NIF Status
1 active The NIF is operating normally.
2 notconnect The NIF is not installed.
3 inactive The inactivate command is set.
The NIF is not fully inserted.
NIF is not activated.
NIF not supported by the software
version is installed.
NIF not supported by this system is
installed.
4 fault The NIF is faulty.
5 initialize The NIF is being initialized.
6 disable no power enable is set by
configuration command.
(2) Checking port status
1. Checking log
For the log, see the manual "Message Log Reference."
2. Isolating the problem according to the port status.
Check the port status by using the show interfaces command, and isolate the problem according to the table
below.
Problem
Check the port status according to
Port Status."
Install the NIF board.
Use the activate command to activate the NIF.
Install the NIF board correctly.
Use the show system command to check the BSU operation status
and set the operation status to "active." [IP8800/S6700]
Use the show system command to check the PSP operation status and
set the operation status to "active." [IP8800/S6600] [IP8800/S6300]
Check the NIF board type and software version. Replace the NIF board
or update the software.
Replace the NIF board.
According to the log of the NIF displayed by the show logging
command, see the corresponding part in the manual "Message Log
Reference" and follow the descriptions in [Action].
Wait until initialization completes.
Confirm that the NIF board to be used is installed and enter
configuration command power enable to activate the NIF.
3.
Troubleshooting Functional Failures in Operation
Action
"Table 3-7: Check and Action for
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